Tupa Hotel

Nice experience, staff was extremely kind.

Horrible condition. Roach motel, not for humans. Insect eggs and roaches everywhere, found in 2 rooms, after staff was supposed to have cleaned. Was unfortunate that we could not go to another hotel. Had to live through the nightmare staff. DO NOT BOOK!

Convenient airport shuttle. Convenient location that is an easy walk to main downtown area. WiFi only worked in breakfast area and was spotty even there. Rooms were mediocre/rundown - floors and walls were dirty. Hot water was sporadic. Bathroom was moldy. Bed was comfortable but had bits of dirt or sand and a couple of dead bugs in it. There is no A/C. It probably was a nice hotel at one point but has not been updated or maintained. Staff were helpful but did not seem happy to be there.

Todo increíble! lo que más me gustó fue el desayuno y el servicio! recomendado!

Frühstück bietet diverse Optionen. Zimmer sind gross. WLAN nur in der Lobby verfügbar.

Me sentí muy bien desde la llegada, el check-in fue rápido y el trato del personal siempre amable y cercano. Todo muy limpio y ordenado. Ademas ofrecen traslado al aeropuerto, que me pareció muy útil.

The room was substandard. The shower, sink and toiled drained onto a covered trough in our patio before going into a septic tank that's vent was less than five feet from the patio. The chairs and table for patio were flimsy. There was no WiFi in the rooms only some spotty coverage in the lobby. We had no hot water for showers for half of our stay. The property is home to what appears to be dozens of chickens with roosters crowing starting around 3 am. You have to keep the sliding door open, since all you have is a pedestal fan for cooling. Let's not mention the dead roaches everywhere... which makes you wonder were all the live ones are. Location was great, but the place was disappointing. I really wanted to like the place.

Rápido check-in, las habitaciones muy limpias y el personal muy atento a cualquier requerimiento que necesité durante mi estancia. perfecto para poder compartir en grupos pequeños. Totalmente recomendado

El personal fue muy atento en todo momento y al momento de hacer ingreso al hotel, además me gustaron los espacios del hotel y lo limpio que estaba la habitación.

La habitación bastante cómoda la verdad, cumplía con todo lo necesario para una estancia agradable y las vistas eran hermosas

El personal fue bastante amable y profesional a la vez, lo q más destacó fueron las vistas impresionantes desde la habitación

Todo limpio, y me gustaron los desayunos, ademas me senti muy como al llegar, me recibieron muy bien. Muchas gracias

El personal fue muy amable y estaba todo limpio y ordenado. Ademas me gustaron los vistas que tiene el hotel, si vuelvo a viajar, no dudo en elergirlos denuevo.

We booked a sea view room which in the Expedia description mentioned as a renovated room and were allocated to a garden view room that was far from being renovated. On a hot day, the room gets smell of plumbing, there was insects in the room, we got a broken window in the bathroom and overall the room was very old, including the linen used in the bed. Although there's the bad side, the hotel is in a very convenient location, you can walk into town and to the airport as well, and even tho the room was not the best, it had a comfortable bed. The breakfast was a continental breakfast, simple but enough to get you going for the day. The transfers to the airport are a great service the hotel offers. The best part of the stay was their team. The people working in the hotel were lovely and helpful. So, they made up to the down side of the rooms.

me encanto mi estadia en este hotel, el desayuno es rico y variado, las habitaciones son limpias, el staff tambien era muy amable, me recomendaron tambien un tour que fue una super buena experiencia.

habitación limpia, el staff amable, rico desayuno, recomendado.

Breakfast was a little disappointing. Room was very basic. Once there, struggled to get information from hotel staff about check out details, tours and transfers.

La habitación fue increíble, fuimos con mi pareja y quedamos encantados, todo limpio, higiénico, confortable, sin duda el lugar perfecto para descansar antes y después de tu tour con Hotumatur, el personal super amables y atentos, nos sentimos como en casa, la vista del lugar maravillosa, el desayuno muy local, todo muy rico, volvería una y mil veces mas, recomiendo siempre.

La habitación era limpia, el hotel muy acogedor, realmente un agrado haber ido aquí, el personal te hace sentir acogido y son super amables, el desayuno también era super rico, muy completo.

Difficult with translation, but clean, and good location.