ibis London Thurrock M25

Clean room friendly staff

Ok

Nice for an overnight stop, food. Was a little surprised to find the acces room we booked as my wife isn't so mobile was on the third floor?

All was spot on. See you next time

Rm 31 - no heating in bathroom. Shower minimum temp almost unbearably hot. 1 bedside light switch broken - light on all night. Main room heating worked well. No USB (Aor C) in the room. No Gluten / wheat free options available at breakfast. Dog friendly👍

Spotless room, very convenient for Grays, Thurrock. Staff very respectful and helpful.

Nice and clean, good breakfast, good pre cruise stay

Weekend over from Spain, everything I needed

Biggest issue is we were placed on two ground floor rooms, and both had a pretty horrific sewage smell. We would have demanded to move or be refunded had we not only been using the rooms as a base. Rooms were very small - twin room is not really a twin room when there is hardly any space to separate the beds. Air conditioning was also squeeling so needed to be switched off. Beds were also not comfortable at all and only one flat pillow provided. Based on the above experience i would not stay again.

Room clean and comfortable

Room comfortable, breakfast poor, soggy cold hash browns, overcoojed sausages, really hard, likewise scrambled eggs overcooked. Coffee ok and likewise chocolate muffins. In future will not bother with breakfast

Yes very nice....the room was perfect ....the only concern is the smell in the corridor but only for the first night I stayed and after the smell got better.

Multiple Cars being broken into in the car park - unsafe & dirty

I has a very lovely stay at the Thurrock, all amenities were satisfactory for our one night stay. My only disappointment was the no clear signage of parking, neither did the hotel reception staff point this out on arrival what the rules on the parking on their site were. I was surprised when about 2 weeks or so later I received a parking fine which then put a damper on my stay at this hotel. Some hotels let you know as soon as you arrive how the parking stands.

Alll good and friendly staff

Good location for the venue, clean room, breakfast decent, good value for money

Very good room

The staff was friendly. I enjoyed my stay.

Good enough for business stay

The room was small and very basic, mattress was so thin and if you moved to much it moved with you. Curtains were dirty and white powder stuff all under my bed.smell of sewage in the bathroom, the best part of this room was the lovely shower cubicle and nice thick towels. I would not stay here again.