ibis London Thurrock M25

Great location for lakeside shopping centre. Lots of parking. Friendly staff. Room is on the small side fine for a night but would struggle for longer. Comfortable bed and pillows. Hot shower and decent toiletries. WiFi is really poor just hitting 1mb! Had to use phone data to watch firestick.

Absolutely disgusting. First of all our room number was announced loudly across reception and the bar. Given we were two females and everyone nearby was male was inappropriate and dangerous. Supposed to have a twin room but was given a ground floor double that stunk of raw sewage. First complaint was made. Offered to move us rooms and once again announced our room number to everyone. Second room also a double that had the horrific sewage smell. Completely inhabitable. Told them we were not staying there and left. Would never book

Bueno

Evening meal was good value of cost

Was clean and just great

Klobürsten, saubere Handtücher,

Yes everything was clean no complaints will always stay there when im down near there Thanks

It's a micro budget hotel that was unfortunately lacking in quality, from cold floors to dated decor

Best customer service the staff is very nice and helpful the room is ok smells little bit but overall not but for the price

Room was clean facilites were well kept and stocked. Wetroom was good but felt flimsy. Bed was comfortable and clean-but pillows were too soft- and only three for two people. Window had restricted opening, which was good for ventilation. Double windows kept out the noise from the nearby bridge traffic, so slept well. Breakfast had a large selection. Very relaxed and calm environment. Staff were very attentive to make sure we had everything we needed. Would stay again. Smell of sewage coming from toilet during the night but was told we could have changed rooms.

The rooms looked abit dated

Toilet was leaking

Clean room friendly staff

Ok

Nice for an overnight stop, food. Was a little surprised to find the acces room we booked as my wife isn't so mobile was on the third floor?

All was spot on. See you next time

Rm 31 - no heating in bathroom. Shower minimum temp almost unbearably hot. 1 bedside light switch broken - light on all night. Main room heating worked well. No USB (Aor C) in the room. No Gluten / wheat free options available at breakfast. Dog friendly👍

Spotless room, very convenient for Grays, Thurrock. Staff very respectful and helpful.

Nice and clean, good breakfast, good pre cruise stay

Weekend over from Spain, everything I needed