Kentisbury Grange

The grange is surrounded by beautiful countryside, it is quiet , striking property Our room and en-suite were huge and on the ground floor of the original house. There was plenty of parking close to the property. Breakfast was brilliant and nothing was too much trouble. Staff were very welcoming and helpful We stayed in room one , although huge and clean there were a couple of areas that needed attention , the curtains were ripped in places and one had come of the curtain track and the grout in the shower needed cleaning in places. Otherwise the room was spotless

The site of the hotel was excellent, well laid out and well kept. The restaurant staff were very pleasant helpful and efficient. The general house keeping for the hotel rooms was not good for this hotel. There was no attention to detail and gaps in room provisions were too many (no milk, no hand towels)

We stayed overnight in one of the Cottage Suites, which are detach chalets in the grounds. These consist of a large bedroom with adjoining bathroom. The first thing we noticed on entering the accommodation was that it was cold. Apart from that our first impressions were that everything was smart and clean. There is underfloor heating with a wireless thermostat on the wall, so we turned it up. After a couple of hours however it was still cold. On our way out we mentioned this to reception. On returning later we found that the room was too hot; the thermostat reading 25°C. We only wanted to warm the room up a little, but this was stifling. I think the thermostat was broken and in our absence the staff may have manually overriden the temperature. We soon opened some small windows, one of which just flopped shut. In the morning the temperature read 25°C. There was a large smart TV on the wall, but we couldn't get it to connect to the WiFi, so just ordinary TV was available. I found the lighting in the bathroom to be poor, even to shave by. Breakfast was pretty good and our cooked breakfasts were very nice. The orange juice, jam and yoghurts were nothing special though. There could also have been slightly more of a selection of fresh fruit. I think with a few tweeks the breakfast could have been excellent. The staff were helpful and friendly, but maybe there just needs to be a bit more attention to detail. I'd definitely go back, but it probably wouldn't be my first choice.

Great location for exploring the North Coast of Devon. For this reason alone we would recommend Kentisbury Grange. Restaurant was closed because they were having a new floor fitted these things happen but was disappointing however found a great pub for food, the Black Venus, a short distance away. Room was spacious and clean but was let down by the condition and fitting of the curtains!

Garden suite….bathroom looking a little grubby. Tv did not work at all. Breakfast good. Staff … excellent and polite

We stayed in garden suite, so it was very morden and spacious. Very cosy. Breakfast was brilliant and had good options.

The rooms and service provided were excellent. Highly recommend

Arrived at hotel to what seemed a rabbit caught in the headlights. Asked about food options to be told the kitchen was not operating. Asked about local options to be told there was a pub over 1mile away. Had to locate room in a maze of a country house. This hotel could be lovely but the staff need some serious customer service training

Kentisbury Grange is a stunning venue, our garden suite was clean, well equipped with a wonderfully large and comfortable super king size bed that we didn't want to leave. It's very conveniently situated for easy access to lynmouth to the east and woolacombe/Ilfracombe in the west with easy access. We had a fantastic couple of nights for my partners birthday and would 100% stay again. I didn't get their names but the two young ladies who were there for breakfast each morning were fantastic considering the hotel had issues with the kitchen because of a flood, which I will say I was notified of before hand by phone which I appreciated.

We stayed in the main house which needs reburbishment. Room was clean but needs some TLC. Window frames need attention. Breakfast was only just ok. Choice not great service slow and tables left uncleared. No management on site until 10.00 so unable to give feedback when we checked out.

Lovely stay. The cottage garden suite was fantastic. Really enjoyed the hot tub. Great location for exploring North Devon.

We enjoyed our stay but we did have some issues related to the rooms not being serviced which happened twice in 3 nights we stayed, also security lights coming on at 2 in the morning didn’t help.The staff were eager to help but they need to sort out these niggles.

Stayed in a suite but the room was not stocked, the curtains were hanging off the rails and dinner was poor. However the bed was extremely comfortable and breakfast was good. Just the evening meal was a disappointment but the hotel responded very positively to my feedback

What a stunning place to stay definitely worth another visit. Excellent food and hospitality.

Arrivedandroomdirty.reported it and still not done next day. Unable to shower due to it being dirty. Pipes on ground exposed whilst teting to use hot tub. Luxury this was not. Cobwebs on enterying property and inside. Dirty glasses for us to use. Cracked lampshades in bathroom.

Fantastic lodge & setting, only thing that let it down was the shower flooding! As we were only there for one night we didn’t want to make a thing of it & be disturbed by maintenance staff. So instead informed a staff member upon our checkout & we were slightly disappointed not to receive an apology & they were really quite blasé about it. Shame as it was nearly perfect!

Unfortunately, I was very disappointed by the cleanliness of the Garden Suite that we stayed in. Upon arrival, we noticed that there were cobwebs, spiders, black mould, dog hairs and marks on the duvet. We requested that our room was serviced the next day, however, we returned in the evening to find that it was the exact same and the staff had just replaced the water and soap. The grounds are lovely and the breakfast was great but I would recommend viewing this as a step up from glamping rather than a 4 star hotel if you are considering booking.

We were actually very disappointed. Firstly we hadn’t realised that Checkin was at 4.00 and checkout at 10.00am, which is contrary to the majority of hotels we stay in. This of course was our fault for not checking in more detail….. we waited for an hour and a half to be able to access our accommodation. The accommodation itself was ok, but the area appeared very neglected …..the grass in front of our cabin was overgrown and the roads had numerous potholes. The exterior of the cabin was very dirty, although the internal space was thankfully ok. The crisps in the mini bar were out of date, which added to our impression of neglect. The photograph on the website of the exterior of the accommodation we booked looked very different. When asking for help to book a taxi to the wedding we were attending, we were told to book any in the area….. most hotels would do this for you. Having given our negative comments, we would like to say that the restaurant food was very good and it was a pleasure to be served a breakfast option rather than serving ourselves at a buffet. We think the concept of the accommodation layout was good, it has definitely seen better days.

I had such a relaxing night here, the cabin was lovely and quiet and private. Most of all the food was sublime (dinner in restaurant of a la carte) as well as breakfast. Staff were all lovely.

Lovely hotel, lovely room, staff extremely friendly and helpful, food great, can’t wait to return