สเตอร์พอร์ต แมนเนอร์ โรงแรม

Staff are great and the food was good too

Food terrible, returned first plate of tasteless Pasta slop (boiled for about an hour then microwaved), ordered Fish & Chips as a replacement, swilling in grease when it finally arrived over an hour after returning first plate. Bar massively over priced, cheaper pints in central London and to top it all off no phone signal compounded by internet speeds to rival dial up in 1994! DO NOT STAY!

The breakfast is pre cooked.

Not a lot of staff working in the hotel. Room was okay.

Room was not cleaned properly at all, I got into bed and there was something under the sheets, it was a nasal stick from the last person that had stayed! How did the staff miss that when changing the sheets? The staff was rude instantly on arrival, we was typing in our number plates for parking and a staff member sat down so I assumed he come to assist so i said we have a booking and he snapped straight away and said "check isn't till 3 I can't help you" and his tone of voice was so rude, it was nearly 3pm so we wasn't mega early, so then I asked if their was anywhere I can change my baby while we wait and he huffed before pointed down the hall to disable toilet / baby change. Then when my husband could check in he put us on a top floor with no loft, mind you we have an old silver cross pram so me and my husband had to lift this up and down a flight of stairs 3/4.times , my husband asked if we could change it even lay for a bigger room if needed to have bottom floor and he was so rude and didn'thelp at all. The same staff member the day after when we checked out, argued with my great aunt and decided it was okay to push her out the way because he said she owed money for late check out even though she check out for 11am. She's small and 70 year old, this staff member is a big man and ridiculous he pushed her out the way. The toilets are terrible and dirty wasn't even cleaned the whole time we was there, all the toilet roll holders are broke. Awful hotel

Old, tired and noisy heating system. One member of staff was extremely rude

Friendly staff. Spacious and clean room.

Room was clean

Room was realy clean and staff realy helpful

Quiet and warm stay.

We stopped in the original part of the hotel. The room was simple but clean and tidy. It was a little cold when we arrived so we asked at reception about the heating. We were told it came on at 4pm but I think they switched it on earlier and they gave us an electric heater. Staff were extremely helpful and professional. We were attending an event at the hotel which was great fun. On the morning we went for breakfast, ,we had the choice of a small continental breakfast, cereal or a cooked breakfast Breakfast was good, only one item on the cooked breakfast wasn't available , a little disappointing but that happens sometimes. The poached eggs may have been under a heater so they were solid but the waiter replaced them with freshly cooked ones which were brilliant. Plenty of free parking. Overall it was a pleasant stay and would return, I'd like to go there in the summer as they have alfresco dining, big outside kitchen.

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Clean room. Long way from Reception. No lift to first floor. No offer of help with luggage despite my obvious limp.very noisy extractor fan in bathroom. Had trouble getting hot shower the first morning but that was probably my fault. Only one other person at breakfast the first say and on my own the 2nd day which was fine but the toaster hadn't been turned on the 2nd day so had to wait for server to appear as it wasn't obvious how to do it.

Room was clean, hotel was well situated, breakfast was over priced for what you get at £17.50, have had fare better in a greasy spoon cafe,at a better price

Clean rooms. Helpful staff team. Thank you.

Convenient stop over but very tired and dated. Smelt damp and musty when we walked in. We didn’t stay in the Manor House but in the attached block of rooms. We didn’t eat there as only a short walk into the town where there are plenty of bars and restaurants.

Noisy...scruffy rooms...poor pool

Clean room, check in was so much better this time. With booking l.com they didn’t send reservation through last time and we made 6 phone calls and I waited over 3 hours to be able to check in.

Lovely staff, old hotel

Breakfast was great, large portion sizes. Hotel was very quiet during our stay