Stourport Manor Hotel

Khách Sạn
Tìm phòng cho bạn...
7,4
/10
Hài lòng
856 đánh giá

Khách nói gì về kỳ nghỉ của họ

Elizabeth

10,0
/ 10
Wr use the hotel often when visiting our granddaughter, so don't use any of the facilities. The staff have always been charming and extremely helpful if there has been a problem.
Xem phiên dịch

Colleen

10,0
/ 10
Bath/shower very cramped but plenty of hot water. We overslept so did not have breakfast but had tea & coffee in the room. Bed large and very comfy. We just needed a place to sleep and shower. This more than fitted the bill.
Xem phiên dịch

Stuart

10,0
/ 10
Clean rooms. Lovely, rural, peaceful location on the outskirts of the town. Great hospitable staff. Thank you for a great stay.
Xem phiên dịch
Trong khu vực
Xem bản đồ
35 Hartlebury Road, Wyre Forest, Stourport-on-Severn, Worcestershire, Anh, DY13 9JA

Tiện ích chính

Xem thêm
Nhà hàng
Hồ bơi
Lễ tân 24h
WiFi
Stourport Manor Hotel là một khách sạn nằm trong khu vực an ninh, toạ lạc tại Stourport-on-Severn. Quầy tiếp tân 24 giờ luôn sẵn sàng phục vụ quý khách từ thủ tục nhận phòng đến trả phòng hay bất kỳ yêu cầu nào. Nếu cần giúp đỡ xin hãy liên hệ đội ngũ tiếp tân, chúng tôi luôn sẵn sàng hỗ trợ quý khách.
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Xung quanh Stourport Manor Hotel có gì

35 Hartlebury Road, Wyre Forest, Stourport-on-Severn, Worcestershire, Anh, DY13 9JA
Khám phá nhiều địa điểm hơn
Sảnh chờ Stourport Manor Hotel
Bên ngoài 2 Stourport Manor Hotel

Khám phá thêm về Stourport Manor Hotel

General


Gần Lâu đài Hartlebury

Location


Stourport Manor Hotel ở Stourport-on-Severn, ở vùng nông thôn, cách Công viên giải trí Đảo Kho báu của Danter và Lâu đài Hartlebury 5 phút lái xe. Khách sạn này cách Công viên West Midland Safari 8 km và cách Trung tâm Vườn và Phòng trà Whitlenge 3,9 km.

Attractions


Khoảng cách được làm tròn đến 0,1 km (hoặc dặm).

Lâu đài Hartlebury - 2,3 km
Công viên giải trí Đảo Kho báu của Danter - 2,3 km
Trung tâm Vườn và Phòng trà Whitlenge - 4,1 km
Wyre Forest Leisure Centre - 4,6 km
Sân vận động Aggborough - 5,2 km
Câu lạc bộ gôn Kidderminster - 5,8 km
Bewdley Leisure Centre - 6 km
Ga đường sắt Severn Valley Kidderminster - 6,2 km
Bảo tàng Đường sắt Kidderminster - 6,3 km
Ga đường sắt Severn Valley Bewdley - 6,8 km
Viện bảo tàng Bewdley - 7,1 km
Chợ đường phố Kidderminster - 7,2 km
Bảo tàng Nơi sinh Elgar - 7,3 km
Dinh thự Harvington - 7,7 km
Câu lạc bộ Golf Bewdley Pines - 7,9 km

Khách có thể đến Stourport Manor Hotel qua Sân bay Birmingham (BHX), cách khoảng 58,5 km

Facilities


Hãy nhớ đừng bỏ qua cơ hội tận hưởng mọi dịch vụ, tiện nghi thể thao, giải trí, bao gồm câu lạc bộ sức khỏe, hồ bơi trong nhà và phòng tắm hơi. Khách sạn này còn có quyền truy cập Internet không dây miễn phí, khu dã ngoại và khu lò nướng BBQ.

Business Facilities


Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trả phòng nhanh, dịch vụ giặt ủi/giặt khô và quầy tiếp tân phục vụ 24 giờ/ngày. Khu vực phục vụ hội thảo, sự kiện tại Khách sạn này bao gồm khu hội nghị và phòng họp. Có bãi đậu xe tự phục vụ miễn phí trong khuôn viên.

Dining


Hãy dùng bữa trưa, bữa tối tại nhà hàng Brasserie của Khách sạn hoặc nghỉ lại phòng và gọi món với dịch vụ phòng (có giới hạn thời gian). Đập tan cơn khát với đồ uống yêu thích tại quầy bar/khu lounge. Khách có thể dùng bữa sáng buffet các ngày trong tuần từ 7:00 đến 9:00 và cuối tuần (phụ phí) từ 8:00 đến 10:00.

Rooms


Hãy nghỉ tại một trong 72 phòng được trang bị TV LCD. Bạn luôn có thể giữ liên lạc bằng kết nối internet không dây miễn phí ngay tại phòng. Các phòng tắm được trang bị vòi sen/bồn tắm kết hợp, đồ dùng nhà tắm miễn phí và máy sấy tóc. Tiện nghi phòng bao gồm bàn và dụng cụ pha cà phê/trà; bên cạnh đó dịch vụ dọn phòng cũng phục vụ hàng ngày.

Tất cả những tiện ích tại Stourport Manor Hotel

Quầy bar, cafe và phòng lounge Stourport Manor Hotel
Quầy bar, cafe và phòng lounge
Trung tâm thể thao Stourport Manor Hotel
Trung tâm thể thao
Sảnh chức năng Stourport Manor Hotel
Sảnh chức năng
Khu vực công cộng Stourport Manor Hotel
Khu vực công cộng
Sảnh chờ Stourport Manor Hotel
Sảnh chờ

Các hoạt động

  • Câu lạc bộ sức khoẻ
  • Hồ bơi trong nhà
  • Khu vực dã ngoại
  • Vườn hoa
  • Tiệc nướng ngoài trời
  • Xông hơi ướt

Dịch vụ khách sạn

  • Dịch vụ giặt ủi
  • Dịch vụ lưu trữ/bảo quản hành lý
  • Dịch vụ trả phòng cấp tốc
  • Lễ tân 24h

Tiện nghi chung

  • Tiệc chiêu đãi
  • Bãi gửi xe
  • Sân thượng/sân hiên

Tiện nghi công cộng

  • Khu vực không hút thuốc
  • Két an toàn

Tiện nghi văn phòng

  • Phòng họp
  • Phòng hội nghị

Tiện nghi phù hợp với gia đình

  • Hồ bơi trẻ em

Ẩm thực

  • Bữa sáng

Kết nối mạng

  • Wifi (miễn phí)

Hỗ trợ người khuyết tật

  • Phòng được trang bị phù hợp cho người khuyết tật

Thể thao & Giải trí

  • Trung tâm thể dục thể hình

Chính sách và những thông tin liên quan của Stourport Manor Hotel

Thời gian nhận phòng/trả phòng

Giờ nhận phòng:
Từ 15:00
Giờ trả phòng:
Trước 11:00

Thú cưng

Limited Number Of Pets In Room

Chính Sách Bổ Sung

Đơn vị quản lý nơi lưu trú chuyên nghiệp, Có trả phòng không tiếp xúc, Có giao dịch không tiền mặt, Có nhận phòng không tiếp xúc, Chỉ nhân viên thiết yếu - KHÔNG, Không có thang máy
  • Phụ phí bữa sáng buffet (ước tính): người lớn - 17.50 GBP; trẻ em - 8 GBP
  • Phụ phí vật nuôi: 25 GBP mỗi vật nuôi, mỗi đêm
  • Miễn các loại phí với vật nuôi hỗ trợ người khuyết tật
  • Có thể nhận phòng sớm với phụ phí (tùy tình hình thực tế)
  • Có thể trả phòng muộn với phụ phí (tùy tình hình thực tế)
  • Phí hồ bơi: 5 GBP mỗi đêm
  • Phí spa: 5 GBP mỗi ngày
  • Phí khăn: 2 GBP (hoặc khách có thể tự mang khăn riêng)

Danh sách trên có thể không đầy đủ. Phí và đặt cọc có thể không bao gồm thuế và có thể thay đổi.

Thông tin chung

Tiện ích chung
Nhà hàng, Hồ bơi, Lễ tân 24h, WiFi
Thời gian nhận/trả phòng
Từ 15:00 - đến 11:00
Có ăn sáng
Có, khách sạn có phòng cung cấp bữa sáng
Số phòng còn trống tai Stourport Manor Hotel
72
Số lầu tại Stourport Manor Hotel
2
Những tiện nghi khác tại Stourport Manor Hotel
Câu lạc bộ sức khoẻ, Hồ bơi trong nhà, Khu vực dã ngoại, Vườn hoa, Tiệc nướng ngoài trời

Câu hỏi thường gặp về Stourport Manor Hotel

Những tiện ích tại Stourport Manor Hotel?
Những tiện ích tại Stourport Manor Hotel bao gồm Nhà hàng, Hồ bơi, Lễ tân 24h, WiFi. (một số dịch vụ sẽ yêu cầu trả thêm phí):
Thời gian nhận phòng và trả phòng của Stourport Manor Hotel?
Thời gian nhận phòng tại Stourport Manor Hotel là từ Từ 15:00 và trả phòng trước Trước 11:00
Stourport Manor Hotel có phục vụ ăn sáng không?
Có, Stourport Manor Hotel có dịch vụ cung cấp bữa sáng. Tuy nhiên, bạn sẽ cần phải chọn loại phòng có dịch vụ ăn sáng. Nếu không, bạn sẽ phải trả một khoản phí nếu đặt phòng không có ăn sáng.
Khách sạn Stourport Manor Hotel đạt tiêu chuẩn mấy sao?
Stourport Manor Hotel là khách sạn đạt tiêu chuẩn 4.0 sao.
Stourport Manor Hotel có bao nhiêu tầng lầu?
Stourport Manor Hotel có tổng cộng 2 tầng.
Xem tất cả

Những review khác của du khách về Stourport Manor Hotel

7,4
Hài lòng
Từ 856 đánh giá
Vệ sinh

8,0

Tiện nghi phòng

7,6

Vị trí

8,4

Dịch vụ và Tiện ích

8,0

Sắp xếp theo
Liên quan nhất
Sự thích
Xem Tất cả

Đánh giá của du khách Stourport Manor Hotel

Số lượng đánh giá trên mỗi trang
20
40
Đánh giá hàng đầu
Christopher
icon-
10,0
/10
Đánh giá cách đây 13 tuần

Hotels.com verified review

Efficient staff. Great breakfast. Cannot fault this property
Elizabeth
icon-cùng Bạn đời
cùng Bạn đời
10,0
/10
Đánh giá cách đây 13 tuần

Expedia Group verified review

Wr use the hotel often when visiting our granddaughter, so don't use any of the facilities. The staff have always been charming and extremely helpful if there has been a problem.
Colleen
icon-cùng Bạn đời
cùng Bạn đời
10,0
/10
Đánh giá cách đây 15 tuần

Expedia Group verified review

Bath/shower very cramped but plenty of hot water. We overslept so did not have breakfast but had tea & coffee in the room. Bed large and very comfy. We just needed a place to sleep and shower. This more than fitted the bill.
Chris
8,0
/10
Đánh giá cách đây 16 tuần

Hotels.com verified review

Dated room with no AC, but has everything needed.
Barbara
icon-cùng Bạn đời
cùng Bạn đời
4,0
/10
Đánh giá cách đây 16 tuần

Expedia Group verified review

Where do I start! We stayed here 4 years ago and it was marvellous.it was thriving ,busy, Bustling . This time when we arrived we was told check in your car else you’ll get a fine ( great fair enough.) Then sign in and il take a card off you just in case your room gets trashed! Wow! We’re in our 60’s definitely not rock stars, id rather watch telly than chuck it out of the window! The chap then said it’s so busy here because of the bank holiday ( Monday) that the dining room may not have space / to book in as soon as possible! We didn’t want to dine in as we went into the town anyway. Breakfast was 7-9 again because it was busy . Room was comfortable and clean but tired! Creaky floor boards . Went down to breakfast at 8am not a soul to be seen. There was a list of how many rooms booked for breakfast. They were so busy yeah. 5! 3 had already been and gone! We waited a good 5 minutes before we even saw anyone. Then we had breakfast which was nice but instead of buffet it was given to us plated . On leaving an hour later.took cards back to reception. Not a word . We won’t be back again! Travel lodge cheaper £ 97 I didn’t expect the world but much better than what we got
Đọc thêm
Jennifer
icon-cùng Bạn đời
cùng Bạn đời
8,0
/10
Đánh giá cách đây 16 tuần

Hotels.com verified review

Room was clean yet a touch tired. No aircon so we asked for a fan and this was happily supplied. Loved the welcome pack for our pooch Pool nice, surroundings a little tired, could do with a good spruce up. Friendly staff and fab location for the tour of abberleys cycle racing.
Donna
icon-cùng Trẻ em
cùng Trẻ em
4,0
/10
Đánh giá cách đây 16 tuần

Expedia Group verified review

The restraunt in this hotel was not great Both my grandchildren have food allergies we struggled to fund something on the what so very little menu. Then to be told the food could have crosd contamination from the fryer.
GREGORY
8,0
/10
Đánh giá cách đây 17 tuần

Expedia Group verified review

.
Daniel
icon-
4,0
/10
Đánh giá cách đây 17 tuần

Hotels.com verified review

Not great
Gerard
icon-Công tác
Công tác
8,0
/10
Đánh giá cách đây 18 tuần

Hotels.com verified review

Stay was fine, bar area nice didn’t use the hotel factories or dine. Happy with over stay
Rick
icon-
6,0
/10
Đánh giá cách đây 18 tuần

Hotels.com verified review

The room was nice enough despite having a toilet seat that wasn’t attached however the entire experience was ruined by something small and trivial. The room was booked for me as I look to get our sales team a new hotel as a regular base and we are only looking at hotels with gym/pool. After a five hour drive arriving at 8pm I just fancied a quick thirty mins sauna and was told that despite it only being open till 9 I’d have to pay a £5 charge. No where on the website did it say this and my email confirmation had nothing about it. They even have a flyer for the spa on reception saying hotel guests should go enjoy it and zero mention of cost. I’d expect to pay for treatments of course but not a swim and a sauna in a hotel that advertises having one. Reception staff were great to be fair and room was clean and decent size
Đọc thêm
Stuart
icon-
10,0
/10
Đánh giá cách đây 18 tuần

Expedia Group verified review

Great place to stay. Well equiped gym.
Stuart
icon-
10,0
/10
Đánh giá cách đây 18 tuần

Expedia Group verified review

Clean rooms. Lovely, rural, peaceful location on the outskirts of the town. Great hospitable staff. Thank you for a great stay.
Mr S
icon-cùng Bạn đời
cùng Bạn đời
6,0
/10
Đánh giá cách đây 18 tuần

Hotels.com verified review

Breakfast finished promptly at 09:00. The bar was poor, had to take a larger back because it had gone off. No refund was offered although the barman agreed it was undrinkable! They had absolutely no Whisky in stock in the bar and only a couple of bourbons available. Executive rooms on the top (2nd) floor with no lift.
Liz
icon-
2,0
/10
Đánh giá cách đây 19 tuần

Expedia Group verified review

The room is from the 1980's dust and all!!! The reception staff member I met was so rude and tried to charge me more than the advertised price. The room was freezing cold, then was given a unsafe heater. I ordered food from the restaurant, when it came out it had ingredients not mentioned on the menu, that i am intolerant to, so I sent back and replaced with something else, they then tried to charge me for the new meal, I said thats ok could you bring the previous plate out, as if i had paid for it I wanted it, they refused to bring it out. I asked to speak to the manager several times no one would get the manager.
Đọc thêm
Emma
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cùng Bạn đời
2,0
/10
Đánh giá cách đây 22 tuần

Expedia Group verified review

Awful experience. Left a day early as had no sleep due to faulty and noisy radiator. Hotel it self is run down and needs a good tidy up. Went to the bar for some drinks, no staff around and 80s cocktail bar music blaring, not a great atmosphere to relax and chat with friends. I emailed the hotel twice before we arrived and also once after our stay to complain. No reply on either times!!
Đọc thêm
Esther
icon-Bạn bè và Gia đình Kỳ nghỉ gia đình
Bạn bè và Gia đình Kỳ nghỉ gia đình
10,0
/10
Đánh giá cách đây 22 tuần

Hotels.com verified review

Staff were very friendly and helpful.
Ellen
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cùng Bạn đời
10,0
/10
Đánh giá cách đây 23 tuần

Expedia Group verified review

From beginning to end, we had a great stay. Member of staff at check in was friendly and professional and when he noticed that my partner used a walking stick he moved our room to a much closer, user friendly room without being asked. We were celebrating our 53rd wedding anniversary and when he found that out, he arrived at our room with a card from all the staff. Lovely touch. All the staff were very friendly, efficient and enthusiastic. Our room was spacious and clean. Very quiet too. Dinner in the evening was excellent and the dining room was comfortable and clean. Breakfast in the morning was again very enjoyable with a good choice and our waiter was very helpful. Swimming pool clean well maintained. Overall we had a memorable stay and wouldn't hesitate to recommend a stay here and would return in the future.
Đọc thêm
Jossalmira
icon-cùng Trẻ em
cùng Trẻ em
4,0
/10
Đánh giá cách đây 26 tuần

Expedia Group verified review

Booked in early January, some hours later, on the same day, messaged hotel asking for a cancellation, because I realised that possibly I wouldn't be able to make these dates or even the city due to personal circumstances. Even with more than one month in advance, the hotel refused to cancel and refund the booking; We were a big group, booked 3 different rooms; we paid different £ for the rooms, but got exactly the same room size/ layout and facilities. We could feel a smell of old and musty around the premisses hallways/corridors/bedrooms. Old furniture and decoration all around the hotel. Hallway to gym and spa requires updating. Were travelling with children, choose this hotel because of the pool and spa facilities; however we could not use this during the entire stay. We were told the "pool is not working due to elevated chlorine levels". An online search demonstrated that there are quick solutions for this issue eg. emptying the pool and filling it up with clean water; or adding a neutralising solution. We checked in on Friday around 3pm and checked out on Sunday 11am. But it seemed that there was no sense of URGENCY to fix this issue; plus we were not informed about it previously to make appropriate arrangements. Breakfast: very few options available; hard/sour fruits; served uncooked egg and old burnt bacon. Few restaurant options around. But close to Safari park. Staff were generally polite. Overall overly priced for what was on offer.
Đọc thêm
Michael
icon-
6,0
/10
Đánh giá cách đây 26 tuần

Expedia Group verified review

Staff Nice , Room a bit dated but ok for fifty quid. Shower useless no pressure and one of those horrible shower curtains that cling to your body. Toilet brush was filthy - not sure why there's one in the loo TBH. Food good and apart from the dodgy room its a nice hotel
Số lượng đánh giá trên mỗi trang
20
40

Sẵn sàng quyết định chưa?

Đặt phòng ngay bây giờ
Bên ngoài 4 Stourport Manor Hotel

Miễn trừ trách nhiệm

Miễn trừ trách nhiệm: Khách sạn có trách nhiệm bảo đảm tính chính xác của tất cả các hình ảnh thể hiện. Traveloka không chịu trách nhiệm đối với bất kỳ sai lệch nào về mặt hình ảnh.

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Copyright © 2026 Traveloka. All rights reserved
7,4
Hài lòng
Từ 856 đánh giá
Vệ sinh

8,0

Tiện nghi phòng

7,6

Vị trí

8,4

Dịch vụ và Tiện ích

8,0

Sắp xếp theo
Liên quan nhất
Sự thích
Xem Tất cả

Đánh giá của du khách Stourport Manor Hotel

Số lượng đánh giá trên mỗi trang
20
40
Đánh giá hàng đầu
Christopher
icon-
10,0
/10
Đánh giá cách đây 13 tuần

Hotels.com verified review

Efficient staff. Great breakfast. Cannot fault this property
Elizabeth
icon-cùng Bạn đời
cùng Bạn đời
10,0
/10
Đánh giá cách đây 13 tuần

Expedia Group verified review

Wr use the hotel often when visiting our granddaughter, so don't use any of the facilities. The staff have always been charming and extremely helpful if there has been a problem.
Colleen
icon-cùng Bạn đời
cùng Bạn đời
10,0
/10
Đánh giá cách đây 15 tuần

Expedia Group verified review

Bath/shower very cramped but plenty of hot water. We overslept so did not have breakfast but had tea & coffee in the room. Bed large and very comfy. We just needed a place to sleep and shower. This more than fitted the bill.
Chris
8,0
/10
Đánh giá cách đây 16 tuần

Hotels.com verified review

Dated room with no AC, but has everything needed.
Barbara
icon-cùng Bạn đời
cùng Bạn đời
4,0
/10
Đánh giá cách đây 16 tuần

Expedia Group verified review

Where do I start! We stayed here 4 years ago and it was marvellous.it was thriving ,busy, Bustling . This time when we arrived we was told check in your car else you’ll get a fine ( great fair enough.) Then sign in and il take a card off you just in case your room gets trashed! Wow! We’re in our 60’s definitely not rock stars, id rather watch telly than chuck it out of the window! The chap then said it’s so busy here because of the bank holiday ( Monday) that the dining room may not have space / to book in as soon as possible! We didn’t want to dine in as we went into the town anyway. Breakfast was 7-9 again because it was busy . Room was comfortable and clean but tired! Creaky floor boards . Went down to breakfast at 8am not a soul to be seen. There was a list of how many rooms booked for breakfast. They were so busy yeah. 5! 3 had already been and gone! We waited a good 5 minutes before we even saw anyone. Then we had breakfast which was nice but instead of buffet it was given to us plated . On leaving an hour later.took cards back to reception. Not a word . We won’t be back again! Travel lodge cheaper £ 97 I didn’t expect the world but much better than what we got
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Jennifer
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cùng Bạn đời
8,0
/10
Đánh giá cách đây 16 tuần

Hotels.com verified review

Room was clean yet a touch tired. No aircon so we asked for a fan and this was happily supplied. Loved the welcome pack for our pooch Pool nice, surroundings a little tired, could do with a good spruce up. Friendly staff and fab location for the tour of abberleys cycle racing.
Donna
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cùng Trẻ em
4,0
/10
Đánh giá cách đây 16 tuần

Expedia Group verified review

The restraunt in this hotel was not great Both my grandchildren have food allergies we struggled to fund something on the what so very little menu. Then to be told the food could have crosd contamination from the fryer.
GREGORY
8,0
/10
Đánh giá cách đây 17 tuần

Expedia Group verified review

.
Daniel
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4,0
/10
Đánh giá cách đây 17 tuần

Hotels.com verified review

Not great
Gerard
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Công tác
8,0
/10
Đánh giá cách đây 18 tuần

Hotels.com verified review

Stay was fine, bar area nice didn’t use the hotel factories or dine. Happy with over stay
Rick
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6,0
/10
Đánh giá cách đây 18 tuần

Hotels.com verified review

The room was nice enough despite having a toilet seat that wasn’t attached however the entire experience was ruined by something small and trivial. The room was booked for me as I look to get our sales team a new hotel as a regular base and we are only looking at hotels with gym/pool. After a five hour drive arriving at 8pm I just fancied a quick thirty mins sauna and was told that despite it only being open till 9 I’d have to pay a £5 charge. No where on the website did it say this and my email confirmation had nothing about it. They even have a flyer for the spa on reception saying hotel guests should go enjoy it and zero mention of cost. I’d expect to pay for treatments of course but not a swim and a sauna in a hotel that advertises having one. Reception staff were great to be fair and room was clean and decent size
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Stuart
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10,0
/10
Đánh giá cách đây 18 tuần

Expedia Group verified review

Great place to stay. Well equiped gym.
Stuart
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10,0
/10
Đánh giá cách đây 18 tuần

Expedia Group verified review

Clean rooms. Lovely, rural, peaceful location on the outskirts of the town. Great hospitable staff. Thank you for a great stay.
Mr S
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cùng Bạn đời
6,0
/10
Đánh giá cách đây 18 tuần

Hotels.com verified review

Breakfast finished promptly at 09:00. The bar was poor, had to take a larger back because it had gone off. No refund was offered although the barman agreed it was undrinkable! They had absolutely no Whisky in stock in the bar and only a couple of bourbons available. Executive rooms on the top (2nd) floor with no lift.
Liz
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2,0
/10
Đánh giá cách đây 19 tuần

Expedia Group verified review

The room is from the 1980's dust and all!!! The reception staff member I met was so rude and tried to charge me more than the advertised price. The room was freezing cold, then was given a unsafe heater. I ordered food from the restaurant, when it came out it had ingredients not mentioned on the menu, that i am intolerant to, so I sent back and replaced with something else, they then tried to charge me for the new meal, I said thats ok could you bring the previous plate out, as if i had paid for it I wanted it, they refused to bring it out. I asked to speak to the manager several times no one would get the manager.
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Emma
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cùng Bạn đời
2,0
/10
Đánh giá cách đây 22 tuần

Expedia Group verified review

Awful experience. Left a day early as had no sleep due to faulty and noisy radiator. Hotel it self is run down and needs a good tidy up. Went to the bar for some drinks, no staff around and 80s cocktail bar music blaring, not a great atmosphere to relax and chat with friends. I emailed the hotel twice before we arrived and also once after our stay to complain. No reply on either times!!
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Esther
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Bạn bè và Gia đình Kỳ nghỉ gia đình
10,0
/10
Đánh giá cách đây 22 tuần

Hotels.com verified review

Staff were very friendly and helpful.
Ellen
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cùng Bạn đời
10,0
/10
Đánh giá cách đây 23 tuần

Expedia Group verified review

From beginning to end, we had a great stay. Member of staff at check in was friendly and professional and when he noticed that my partner used a walking stick he moved our room to a much closer, user friendly room without being asked. We were celebrating our 53rd wedding anniversary and when he found that out, he arrived at our room with a card from all the staff. Lovely touch. All the staff were very friendly, efficient and enthusiastic. Our room was spacious and clean. Very quiet too. Dinner in the evening was excellent and the dining room was comfortable and clean. Breakfast in the morning was again very enjoyable with a good choice and our waiter was very helpful. Swimming pool clean well maintained. Overall we had a memorable stay and wouldn't hesitate to recommend a stay here and would return in the future.
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Jossalmira
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cùng Trẻ em
4,0
/10
Đánh giá cách đây 26 tuần

Expedia Group verified review

Booked in early January, some hours later, on the same day, messaged hotel asking for a cancellation, because I realised that possibly I wouldn't be able to make these dates or even the city due to personal circumstances. Even with more than one month in advance, the hotel refused to cancel and refund the booking; We were a big group, booked 3 different rooms; we paid different £ for the rooms, but got exactly the same room size/ layout and facilities. We could feel a smell of old and musty around the premisses hallways/corridors/bedrooms. Old furniture and decoration all around the hotel. Hallway to gym and spa requires updating. Were travelling with children, choose this hotel because of the pool and spa facilities; however we could not use this during the entire stay. We were told the "pool is not working due to elevated chlorine levels". An online search demonstrated that there are quick solutions for this issue eg. emptying the pool and filling it up with clean water; or adding a neutralising solution. We checked in on Friday around 3pm and checked out on Sunday 11am. But it seemed that there was no sense of URGENCY to fix this issue; plus we were not informed about it previously to make appropriate arrangements. Breakfast: very few options available; hard/sour fruits; served uncooked egg and old burnt bacon. Few restaurant options around. But close to Safari park. Staff were generally polite. Overall overly priced for what was on offer.
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Michael
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6,0
/10
Đánh giá cách đây 26 tuần

Expedia Group verified review

Staff Nice , Room a bit dated but ok for fifty quid. Shower useless no pressure and one of those horrible shower curtains that cling to your body. Toilet brush was filthy - not sure why there's one in the loo TBH. Food good and apart from the dodgy room its a nice hotel
Số lượng đánh giá trên mỗi trang
20
40