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Stourport Manor Hotel

Hotel
Mencari bilik untuk anda...
7.4
/10
Baik
859 ulasan

Apa yang Dikatakan Tetamu Mengenai Penginapan Mereka

Sarah

10.0
/ 10
Stayed for my brother in laws wedding, fabulous hotel, food amazing, would recommend.
Lihat terjemahan

Elizabeth

10.0
/ 10
Wr use the hotel often when visiting our granddaughter, so don't use any of the facilities. The staff have always been charming and extremely helpful if there has been a problem.
Lihat terjemahan

Colleen

10.0
/ 10
Bath/shower very cramped but plenty of hot water. We overslept so did not have breakfast but had tea & coffee in the room. Bed large and very comfy. We just needed a place to sleep and shower. This more than fitted the bill.
Lihat terjemahan
Di Kawasan
Lihat Peta
35 Hartlebury Road, Wyre Forest, Stourport-on-Severn, Worcester, England, DY13 9JA

Kemudahan Utama

Lihat Lebih
Restoran
Kolam Renang
Meja Depan 24 jam
WiFi
Stourport Manor Hotel ialah sebuah hotel dalam kawasan persekitaran yang baik, yang terletak di Stourport-on-Severn. Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.
Lihat Lebih

Persekitaran Stourport Manor Hotel

35 Hartlebury Road, Wyre Forest, Stourport-on-Severn, Worcester, England, DY13 9JA
Temui Lebih Banyak Tempat
Lobi Stourport Manor Hotel
Luar Bangunan 2 Stourport Manor Hotel

Ketahui Lebih Lanjut Mengenai Stourport Manor Hotel

General


Berdekatan dengan Hartlebury Castle

Location


Terletak di Stourport-on-Severn, Stourport Manor Hotel berada di lokasi luar bandar, dalam lingkungan 5 minit memandu dari Danter's Treasure Island Amusement Park dan Hartlebury Castle. Hotel ini berada 8 km dari Taman Safari West Midland dan 3.9 km dari Pusat Taman dan Bilik Teh Whitlenge.

Attractions


Jarak dipaparkan kepada 0.1 batu dan kilometer terdekat.

Hartlebury Castle - 2.3 km / 1.4 mi
Danter's Treasure Island Amusement Park - 2.3 km / 1.5 mi
Pusat Taman dan Bilik Teh Whitlenge - 4.1 km / 2.5 mi
Wyre Forest Leisure Centre - 4.6 km / 2.9 mi
Aggborough Stadium - 5.2 km / 3.2 mi
Kelab Golf Kidderminster - 5.8 km / 3.6 mi
Bewdley Leisure Centre - 6 km / 3.7 mi
Severn Valley Railway Kidderminster Station - 6.2 km / 3.9 mi
Kidderminster Railway Museum - 6.3 km / 3.9 mi
Severn Valley Railway Bewdley Station - 6.8 km / 4.2 mi
Muzium Bewdley - 7.1 km / 4.4 mi
Kidderminster Street Market - 7.2 km / 4.5 mi
Elgar Birthplace Museum - 7.3 km / 4.5 mi
Harvington Hall - 7.7 km / 4.8 mi
Bewdley Pines Golf Club - 7.9 km / 4.9 mi

Lapangan terbang pilihan untuk Stourport Manor Hotel adalah Lapangan Terbang Birmingham (BHX) - 58.5 km / 36.4 bt

Facilities


Pastikan anda menikmati kemudahan rekreasi yang disediakan, termasuk sebuah kelab kesihatan, kolam renang tertutup dan sauna. Hotel ini juga menampilkan akses Internet wayarles percuma, tempat berkelah dan gril barbeku.

Business Facilities


Kemudahan yang ditampilkan adalah termasuk daftar keluar ekspres, perkhidmatan pencucian kering/dobi dan meja/kaunter hadapan 24 jam. Kemudahan acara di hotel ini terdiri daripada ruang persidangan dan bilik mesyuarat. Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.

Dining


Puaskan selera anda untuk makan tengah hari atau makan malam di restoran di hotel, Brasserie, tau nikmatinya dalam bilik dengan menggunakan perkhidmatan bilik (semasa waktu terhad). Hilangkan dahaga anda dengan minuman kegemaran anda di bar/ruang istirahat. Sarapan bufet disajikan pada hai minggu dari 7:00 hingga 9:00 dan pada hujung minggu dari 8:00 hingga 10:00 dengan dikenakan bayaran.

Rooms


Inaplah di salah satu daripada 72 bilik tamu yang menampilkan Televisyen LCD. Akses Internet wayarles percuma disediakan untuk membolehkan anda sentiasa berhubung. Bilik mandi menampilkan gabungan pancuran/tab mandi, kelengkapan dandanan diri percuma dan pengering rambut. Kemudahan yang disediakan merangkumi meja dan pembancuh kopi/teh, manakala pengemasan disediakan setiap hari.

Semua kemudahan dari Stourport Manor Hotel

Bar, Kafe dan Lounge Stourport Manor Hotel
Bar, Kafe dan Lounge
Pusat Kecergasan Stourport Manor Hotel
Pusat Kecergasan
Dewan Majlis Stourport Manor Hotel
Dewan Majlis
Ruang Umum Stourport Manor Hotel
Ruang Umum
Lobi Stourport Manor Hotel
Lobi

Aktiviti

  • Kelab kesihatan
  • Kolam renang tertutup
  • Kawasan berkelah
  • Taman
  • Barbeku
  • Sauna

Perkhidmatan Hotel

  • Perkhidmatan dobi
  • Penyimpanan bagasi
  • Daftar keluar ekspres
  • Penyambut tetamu 24 jam

Umum

  • Bankuet
  • Parkir
  • Teres

Kemudahan Umum

  • Kawasan bebas rokok
  • Peti keselamatan

Kemudahan Perniagaan

  • Bilik mesyuarat
  • Bilik persidangan

Mesra Keluarga

  • Kolam renang kanak-kanak

Makanan dan Minuman

  • Sarapan

Kemudahan Internet

  • WiFi percuma

Kemudahan OKU

  • Kelengkapan Orang Kurang Upaya (OKU)

Sukan & Rekreasi

  • Kecergasan

Polisi Penginapan & Maklumat Umum di Stourport Manor Hotel

Masa Daftar Masuk/Daftar Keluar

Daftar masuk:
Dari 15:00
Daftar keluar:
Sebelum 11:00

Haiwan Peliharaan

Limited Number Of Pets In Room

Dasar Tambahan

Hos/pengurus hartanah profesional, Daftar keluar tanpa sentuhan disediakan, Transaksi tanpa tunai disediakan, Daftar masuk tanpa sentuhan disediakan, Pekerja Penting Sahaja - TIDAK, Tiada Lif
  • Fi untuk sarapan bufet: kira-kira GBP 17.50 untuk dewasa dan GBP 8 untuk kanak-kanak
  • Bayaran haiwan kesayangan: GBP 25 setiap haiwan kesayangan, semalam
  • Haiwan perkhidmatan terkecuali daripada fi
  • Daftar masuk awal tersedia dengan fi (tertakluk pada ketersediaan)
  • Daftar keluar lewat tersedia dengan fi (tertakluk pada ketersediaan)
  • Fi kolam renang: GBP 5 seorang semalam
  • Fi spa: GBP 5 sehari
  • Fi tuala: GBP2 (atau tetamu boleh membawanya sendiri)

Senarai di atas mungkin tidak menyeluruh. Bayaran dan deposit mungkin tidak merangkumi cukai dan tertakluk kepada perubahan.

Maklumat Umum

Kemudahan Popular
Restoran, Kolam Renang, Meja Depan 24 jam, WiFi
Masa Daftar Masuk / Daftar Keluar
Dari 15:00 - hingga 11:00
Ketersediaan Sarapan
Ya, hotel mempunyai bilik yang menyediakan sarapan pagi
Bilik tersedia di Stourport Manor Hotel
72
Bilangan tingkat di Stourport Manor Hotel
2
Fasilitas lain di Stourport Manor Hotel
Kelab kesihatan, Kolam renang tertutup, Kawasan berkelah, Taman, Barbeku

Soalan lazim tentang Stourport Manor Hotel

Apa facilities yang tersedia di Stourport Manor Hotel?
Berikut facilities yang ada di Stourport Manor Hotel seperti Restoran, Kolam Renang, Meja Depan 24 jam, WiFi. (sesetengahnya mungkin memerlukan caj tambahan):
Kapan waktu check-in & check-out di Stourport Manor Hotel?
Masa check-in di Stourport Manor Hotel bermula dari Dari 15:00 manakala masa check-out ialah pada Sebelum 11:00
Adakah Stourport Manor Hotel menyediakan sarapan pagi?
Ya, Stourport Manor Hotel menyediakan sarapan pagi. Walau bagaimanapun, anda perlu memilih bilik dengan sarapan pagi atau membayar caj tambahan jika anda menempah bilik tanpa sarapan.
Berapakah jumlah bintang yang dimiliki oleh Stourport Manor Hotel?
Stourport Manor Hotel ialah hotel bertaraf 4.0-bintang.
Berapakah bilangan tingkat di Stourport Manor Hotel?
Stourport Manor Hotel mempunyai 2 tingkat.
Lihat Semua

Lebih Banyak Ulasan Daripada Tetamu Lain di Stourport Manor Hotel

Penilaian & Ulasan Keseluruhan Stourport Manor Hotel

Sumber lain (859)
7.4
Baik
Daripada 859 ulasan
Kebersihan

8.0

Keselesaan Bilik

7.6

Lokasi

8.4

Perkhidmatan dan Kemudahan

8.0

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Stourport Manor Hotel

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Sarah
icon-Percutian Keluarga
Percutian Keluarga
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Stayed for my brother in laws wedding, fabulous hotel, food amazing, would recommend.
Christopher
icon-
10.0
/10
Diulas 14 minggu yang lalu

Hotels.com verified review

Efficient staff. Great breakfast. Cannot fault this property
Elizabeth
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Wr use the hotel often when visiting our granddaughter, so don't use any of the facilities. The staff have always been charming and extremely helpful if there has been a problem.
Colleen
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

Bath/shower very cramped but plenty of hot water. We overslept so did not have breakfast but had tea & coffee in the room. Bed large and very comfy. We just needed a place to sleep and shower. This more than fitted the bill.
Chris
8.0
/10
Diulas 17 minggu yang lalu

Hotels.com verified review

Dated room with no AC, but has everything needed.
Barbara
icon-dengan Pasangan
dengan Pasangan
4.0
/10
Diulas 17 minggu yang lalu

Expedia Group verified review

Where do I start! We stayed here 4 years ago and it was marvellous.it was thriving ,busy, Bustling . This time when we arrived we was told check in your car else you’ll get a fine ( great fair enough.) Then sign in and il take a card off you just in case your room gets trashed! Wow! We’re in our 60’s definitely not rock stars, id rather watch telly than chuck it out of the window! The chap then said it’s so busy here because of the bank holiday ( Monday) that the dining room may not have space / to book in as soon as possible! We didn’t want to dine in as we went into the town anyway. Breakfast was 7-9 again because it was busy . Room was comfortable and clean but tired! Creaky floor boards . Went down to breakfast at 8am not a soul to be seen. There was a list of how many rooms booked for breakfast. They were so busy yeah. 5! 3 had already been and gone! We waited a good 5 minutes before we even saw anyone. Then we had breakfast which was nice but instead of buffet it was given to us plated . On leaving an hour later.took cards back to reception. Not a word . We won’t be back again! Travel lodge cheaper £ 97 I didn’t expect the world but much better than what we got
Read More
Jennifer
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 17 minggu yang lalu

Hotels.com verified review

Room was clean yet a touch tired. No aircon so we asked for a fan and this was happily supplied. Loved the welcome pack for our pooch Pool nice, surroundings a little tired, could do with a good spruce up. Friendly staff and fab location for the tour of abberleys cycle racing.
Donna
icon-dengan Anak
dengan Anak
4.0
/10
Diulas 17 minggu yang lalu

Expedia Group verified review

The restraunt in this hotel was not great Both my grandchildren have food allergies we struggled to fund something on the what so very little menu. Then to be told the food could have crosd contamination from the fryer.
GREGORY
8.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

.
Daniel
icon-
4.0
/10
Diulas 18 minggu yang lalu

Hotels.com verified review

Not great
Gerard
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
8.0
/10
Diulas 19 minggu yang lalu

Hotels.com verified review

Stay was fine, bar area nice didn’t use the hotel factories or dine. Happy with over stay
Rick
icon-
6.0
/10
Diulas 19 minggu yang lalu

Hotels.com verified review

The room was nice enough despite having a toilet seat that wasn’t attached however the entire experience was ruined by something small and trivial. The room was booked for me as I look to get our sales team a new hotel as a regular base and we are only looking at hotels with gym/pool. After a five hour drive arriving at 8pm I just fancied a quick thirty mins sauna and was told that despite it only being open till 9 I’d have to pay a £5 charge. No where on the website did it say this and my email confirmation had nothing about it. They even have a flyer for the spa on reception saying hotel guests should go enjoy it and zero mention of cost. I’d expect to pay for treatments of course but not a swim and a sauna in a hotel that advertises having one. Reception staff were great to be fair and room was clean and decent size
Read More
Stuart
icon-
10.0
/10
Diulas 19 minggu yang lalu

Expedia Group verified review

Great place to stay. Well equiped gym.
Stuart
icon-
10.0
/10
Diulas 19 minggu yang lalu

Expedia Group verified review

Clean rooms. Lovely, rural, peaceful location on the outskirts of the town. Great hospitable staff. Thank you for a great stay.
Mr S
icon-dengan Pasangan
dengan Pasangan
6.0
/10
Diulas 19 minggu yang lalu

Hotels.com verified review

Breakfast finished promptly at 09:00. The bar was poor, had to take a larger back because it had gone off. No refund was offered although the barman agreed it was undrinkable! They had absolutely no Whisky in stock in the bar and only a couple of bourbons available. Executive rooms on the top (2nd) floor with no lift.
Liz
icon-
2.0
/10
Diulas 20 minggu yang lalu

Expedia Group verified review

The room is from the 1980's dust and all!!! The reception staff member I met was so rude and tried to charge me more than the advertised price. The room was freezing cold, then was given a unsafe heater. I ordered food from the restaurant, when it came out it had ingredients not mentioned on the menu, that i am intolerant to, so I sent back and replaced with something else, they then tried to charge me for the new meal, I said thats ok could you bring the previous plate out, as if i had paid for it I wanted it, they refused to bring it out. I asked to speak to the manager several times no one would get the manager.
Read More
Emma
icon-dengan Pasangan
dengan Pasangan
2.0
/10
Diulas 23 minggu yang lalu

Expedia Group verified review

Awful experience. Left a day early as had no sleep due to faulty and noisy radiator. Hotel it self is run down and needs a good tidy up. Went to the bar for some drinks, no staff around and 80s cocktail bar music blaring, not a great atmosphere to relax and chat with friends. I emailed the hotel twice before we arrived and also once after our stay to complain. No reply on either times!!
Read More
Esther
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
10.0
/10
Diulas 23 minggu yang lalu

Hotels.com verified review

Staff were very friendly and helpful.
Ellen
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 24 minggu yang lalu

Expedia Group verified review

From beginning to end, we had a great stay. Member of staff at check in was friendly and professional and when he noticed that my partner used a walking stick he moved our room to a much closer, user friendly room without being asked. We were celebrating our 53rd wedding anniversary and when he found that out, he arrived at our room with a card from all the staff. Lovely touch. All the staff were very friendly, efficient and enthusiastic. Our room was spacious and clean. Very quiet too. Dinner in the evening was excellent and the dining room was comfortable and clean. Breakfast in the morning was again very enjoyable with a good choice and our waiter was very helpful. Swimming pool clean well maintained. Overall we had a memorable stay and wouldn't hesitate to recommend a stay here and would return in the future.
Read More
Jossalmira
icon-dengan Anak
dengan Anak
4.0
/10
Diulas 27 minggu yang lalu

Expedia Group verified review

Booked in early January, some hours later, on the same day, messaged hotel asking for a cancellation, because I realised that possibly I wouldn't be able to make these dates or even the city due to personal circumstances. Even with more than one month in advance, the hotel refused to cancel and refund the booking; We were a big group, booked 3 different rooms; we paid different £ for the rooms, but got exactly the same room size/ layout and facilities. We could feel a smell of old and musty around the premisses hallways/corridors/bedrooms. Old furniture and decoration all around the hotel. Hallway to gym and spa requires updating. Were travelling with children, choose this hotel because of the pool and spa facilities; however we could not use this during the entire stay. We were told the "pool is not working due to elevated chlorine levels". An online search demonstrated that there are quick solutions for this issue eg. emptying the pool and filling it up with clean water; or adding a neutralising solution. We checked in on Friday around 3pm and checked out on Sunday 11am. But it seemed that there was no sense of URGENCY to fix this issue; plus we were not informed about it previously to make appropriate arrangements. Breakfast: very few options available; hard/sour fruits; served uncooked egg and old burnt bacon. Few restaurant options around. But close to Safari park. Staff were generally polite. Overall overly priced for what was on offer.
Read More
Bilangan ulasan setiap halaman
20
40

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Luar Bangunan 4 Stourport Manor Hotel

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Penilaian & Ulasan Keseluruhan Stourport Manor Hotel

Sumber lain (859)
7.4
Baik
Daripada 859 ulasan
Kebersihan

8.0

Keselesaan Bilik

7.6

Lokasi

8.4

Perkhidmatan dan Kemudahan

8.0

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Stourport Manor Hotel

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Sarah
icon-Percutian Keluarga
Percutian Keluarga
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Stayed for my brother in laws wedding, fabulous hotel, food amazing, would recommend.
Christopher
icon-
10.0
/10
Diulas 14 minggu yang lalu

Hotels.com verified review

Efficient staff. Great breakfast. Cannot fault this property
Elizabeth
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Wr use the hotel often when visiting our granddaughter, so don't use any of the facilities. The staff have always been charming and extremely helpful if there has been a problem.
Colleen
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

Bath/shower very cramped but plenty of hot water. We overslept so did not have breakfast but had tea & coffee in the room. Bed large and very comfy. We just needed a place to sleep and shower. This more than fitted the bill.
Chris
8.0
/10
Diulas 17 minggu yang lalu

Hotels.com verified review

Dated room with no AC, but has everything needed.
Barbara
icon-dengan Pasangan
dengan Pasangan
4.0
/10
Diulas 17 minggu yang lalu

Expedia Group verified review

Where do I start! We stayed here 4 years ago and it was marvellous.it was thriving ,busy, Bustling . This time when we arrived we was told check in your car else you’ll get a fine ( great fair enough.) Then sign in and il take a card off you just in case your room gets trashed! Wow! We’re in our 60’s definitely not rock stars, id rather watch telly than chuck it out of the window! The chap then said it’s so busy here because of the bank holiday ( Monday) that the dining room may not have space / to book in as soon as possible! We didn’t want to dine in as we went into the town anyway. Breakfast was 7-9 again because it was busy . Room was comfortable and clean but tired! Creaky floor boards . Went down to breakfast at 8am not a soul to be seen. There was a list of how many rooms booked for breakfast. They were so busy yeah. 5! 3 had already been and gone! We waited a good 5 minutes before we even saw anyone. Then we had breakfast which was nice but instead of buffet it was given to us plated . On leaving an hour later.took cards back to reception. Not a word . We won’t be back again! Travel lodge cheaper £ 97 I didn’t expect the world but much better than what we got
Read More
Jennifer
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 17 minggu yang lalu

Hotels.com verified review

Room was clean yet a touch tired. No aircon so we asked for a fan and this was happily supplied. Loved the welcome pack for our pooch Pool nice, surroundings a little tired, could do with a good spruce up. Friendly staff and fab location for the tour of abberleys cycle racing.
Donna
icon-dengan Anak
dengan Anak
4.0
/10
Diulas 17 minggu yang lalu

Expedia Group verified review

The restraunt in this hotel was not great Both my grandchildren have food allergies we struggled to fund something on the what so very little menu. Then to be told the food could have crosd contamination from the fryer.
GREGORY
8.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

.
Daniel
icon-
4.0
/10
Diulas 18 minggu yang lalu

Hotels.com verified review

Not great
Gerard
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
8.0
/10
Diulas 19 minggu yang lalu

Hotels.com verified review

Stay was fine, bar area nice didn’t use the hotel factories or dine. Happy with over stay
Rick
icon-
6.0
/10
Diulas 19 minggu yang lalu

Hotels.com verified review

The room was nice enough despite having a toilet seat that wasn’t attached however the entire experience was ruined by something small and trivial. The room was booked for me as I look to get our sales team a new hotel as a regular base and we are only looking at hotels with gym/pool. After a five hour drive arriving at 8pm I just fancied a quick thirty mins sauna and was told that despite it only being open till 9 I’d have to pay a £5 charge. No where on the website did it say this and my email confirmation had nothing about it. They even have a flyer for the spa on reception saying hotel guests should go enjoy it and zero mention of cost. I’d expect to pay for treatments of course but not a swim and a sauna in a hotel that advertises having one. Reception staff were great to be fair and room was clean and decent size
Read More
Stuart
icon-
10.0
/10
Diulas 19 minggu yang lalu

Expedia Group verified review

Great place to stay. Well equiped gym.
Stuart
icon-
10.0
/10
Diulas 19 minggu yang lalu

Expedia Group verified review

Clean rooms. Lovely, rural, peaceful location on the outskirts of the town. Great hospitable staff. Thank you for a great stay.
Mr S
icon-dengan Pasangan
dengan Pasangan
6.0
/10
Diulas 19 minggu yang lalu

Hotels.com verified review

Breakfast finished promptly at 09:00. The bar was poor, had to take a larger back because it had gone off. No refund was offered although the barman agreed it was undrinkable! They had absolutely no Whisky in stock in the bar and only a couple of bourbons available. Executive rooms on the top (2nd) floor with no lift.
Liz
icon-
2.0
/10
Diulas 20 minggu yang lalu

Expedia Group verified review

The room is from the 1980's dust and all!!! The reception staff member I met was so rude and tried to charge me more than the advertised price. The room was freezing cold, then was given a unsafe heater. I ordered food from the restaurant, when it came out it had ingredients not mentioned on the menu, that i am intolerant to, so I sent back and replaced with something else, they then tried to charge me for the new meal, I said thats ok could you bring the previous plate out, as if i had paid for it I wanted it, they refused to bring it out. I asked to speak to the manager several times no one would get the manager.
Read More
Emma
icon-dengan Pasangan
dengan Pasangan
2.0
/10
Diulas 23 minggu yang lalu

Expedia Group verified review

Awful experience. Left a day early as had no sleep due to faulty and noisy radiator. Hotel it self is run down and needs a good tidy up. Went to the bar for some drinks, no staff around and 80s cocktail bar music blaring, not a great atmosphere to relax and chat with friends. I emailed the hotel twice before we arrived and also once after our stay to complain. No reply on either times!!
Read More
Esther
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
10.0
/10
Diulas 23 minggu yang lalu

Hotels.com verified review

Staff were very friendly and helpful.
Ellen
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 24 minggu yang lalu

Expedia Group verified review

From beginning to end, we had a great stay. Member of staff at check in was friendly and professional and when he noticed that my partner used a walking stick he moved our room to a much closer, user friendly room without being asked. We were celebrating our 53rd wedding anniversary and when he found that out, he arrived at our room with a card from all the staff. Lovely touch. All the staff were very friendly, efficient and enthusiastic. Our room was spacious and clean. Very quiet too. Dinner in the evening was excellent and the dining room was comfortable and clean. Breakfast in the morning was again very enjoyable with a good choice and our waiter was very helpful. Swimming pool clean well maintained. Overall we had a memorable stay and wouldn't hesitate to recommend a stay here and would return in the future.
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Jossalmira
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dengan Anak
4.0
/10
Diulas 27 minggu yang lalu

Expedia Group verified review

Booked in early January, some hours later, on the same day, messaged hotel asking for a cancellation, because I realised that possibly I wouldn't be able to make these dates or even the city due to personal circumstances. Even with more than one month in advance, the hotel refused to cancel and refund the booking; We were a big group, booked 3 different rooms; we paid different £ for the rooms, but got exactly the same room size/ layout and facilities. We could feel a smell of old and musty around the premisses hallways/corridors/bedrooms. Old furniture and decoration all around the hotel. Hallway to gym and spa requires updating. Were travelling with children, choose this hotel because of the pool and spa facilities; however we could not use this during the entire stay. We were told the "pool is not working due to elevated chlorine levels". An online search demonstrated that there are quick solutions for this issue eg. emptying the pool and filling it up with clean water; or adding a neutralising solution. We checked in on Friday around 3pm and checked out on Sunday 11am. But it seemed that there was no sense of URGENCY to fix this issue; plus we were not informed about it previously to make appropriate arrangements. Breakfast: very few options available; hard/sour fruits; served uncooked egg and old burnt bacon. Few restaurant options around. But close to Safari park. Staff were generally polite. Overall overly priced for what was on offer.
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