Stourport Manor Hotel

Hotel
7.4
/10
Baik
823 ulasan

Apa yang Dikatakan Tetamu Mengenai Penginapan Mereka

B

10.0
/ 10
Very pleasant stay, staff very friendly and accommodating. Spacious and clean room.
Lihat terjemahan

Lesley

10.0
/ 10
We stopped in the original part of the hotel. The room was simple but clean and tidy. It was a little cold when we arrived so we asked at reception about the heating. We were told it came on at 4pm but I think they switched it on earlier and they gave us an electric heater. Staff were extremely helpful and professional. We were attending an event at the hotel which was great fun. On the morning we went for breakfast, ,we had the choice of a small continental breakfast, cereal or a cooked breakfast Breakfast was good, only one item on the cooked breakfast wasn't available , a little disappointing but that happens sometimes. The poached eggs may have been under a heater so they were solid but the waiter replaced them with freshly cooked ones which were brilliant. Plenty of free parking. Overall it was a pleasant stay and would return, I'd like to go there in the summer as they have alfresco dining, big outside kitchen.
Lihat terjemahan

Paul

10.0
/ 10
Breakfast was great, large portion sizes. Hotel was very quiet during our stay
Lihat terjemahan
Di Kawasan
Lihat Peta
35 Hartlebury Road, Wyre Forest District, Stourport-on-Severn, Worcester, England, DY13 9JA

Kemudahan Utama

Lihat Lebih
Restoran
Kolam Renang
Meja Depan 24 jam
WiFi
Stourport Manor Hotel ialah sebuah hotel dalam kawasan persekitaran yang baik, yang terletak di Stourport-on-Severn. Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.
Lihat Lebih
Log masuk berjaya!
Sekarang anda boleh menikmati lebih banyak manfaat, termasuk pilihan untuk membuat pembayaran menjelang tarikh penginapan anda!

Persekitaran Stourport Manor Hotel

35 Hartlebury Road, Wyre Forest District, Stourport-on-Severn, Worcester, England, DY13 9JA
Temui Lebih Banyak Tempat
Lobi Stourport Manor Hotel
Luar Bangunan 2 Stourport Manor Hotel

Ketahui Lebih Lanjut Mengenai Stourport Manor Hotel

General


Berdekatan dengan Hartlebury Castle

Location


Terletak di Stourport-on-Severn, Stourport Manor Hotel berada di lokasi luar bandar, dalam lingkungan 5 minit memandu dari Danter's Treasure Island Amusement Park dan Hartlebury Castle. Hotel ini berada 8 km dari Taman Safari West Midland dan 3.9 km dari Pusat Taman dan Bilik Teh Whitlenge.

Attractions


Jarak dipaparkan kepada 0.1 batu dan kilometer terdekat.

Hartlebury Castle - 2.3 km / 1.4 mi
Danter's Treasure Island Amusement Park - 2.3 km / 1.5 mi
Pusat Taman dan Bilik Teh Whitlenge - 4.1 km / 2.5 mi
Wyre Forest Leisure Centre - 4.6 km / 2.9 mi
Aggborough Stadium - 5.2 km / 3.2 mi
Kelab Golf Kidderminster - 5.8 km / 3.6 mi
Bewdley Leisure Centre - 6 km / 3.7 mi
Severn Valley Railway Kidderminster Station - 6.2 km / 3.9 mi
Kidderminster Railway Museum - 6.3 km / 3.9 mi
Severn Valley Railway Bewdley Station - 6.8 km / 4.2 mi
Muzium Bewdley - 7.1 km / 4.4 mi
Kidderminster Street Market - 7.2 km / 4.5 mi
Elgar Birthplace Museum - 7.3 km / 4.5 mi
Harvington Hall - 7.7 km / 4.8 mi
Bewdley Pines Golf Club - 7.9 km / 4.9 mi

Lapangan terbang pilihan untuk Stourport Manor Hotel adalah Lapangan Terbang Birmingham (BHX) - 58.5 km / 36.4 bt

Facilities


Pastikan anda menikmati kemudahan rekreasi yang disediakan, termasuk sebuah kelab kesihatan, kolam renang tertutup dan sauna. Hotel ini juga menampilkan akses Internet wayarles percuma, tempat berkelah dan gril barbeku.

Business Facilities


Kemudahan yang ditampilkan adalah termasuk daftar keluar ekspres, perkhidmatan pencucian kering/dobi dan meja/kaunter hadapan 24 jam. Kemudahan acara di hotel ini terdiri daripada ruang persidangan dan bilik mesyuarat. Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.

Dining


Puaskan selera anda untuk makan tengah hari atau makan malam di restoran di hotel, Brasserie, tau nikmatinya dalam bilik dengan menggunakan perkhidmatan bilik (semasa waktu terhad). Hilangkan dahaga anda dengan minuman kegemaran anda di bar/ruang istirahat. Sarapan bufet disajikan pada hai minggu dari 7:00 hingga 9:00 dan pada hujung minggu dari 8:00 hingga 10:00 dengan dikenakan bayaran.

Rooms


Inaplah di salah satu daripada 72 bilik tamu yang menampilkan Televisyen LCD. Akses Internet wayarles percuma disediakan untuk membolehkan anda sentiasa berhubung. Bilik mandi menampilkan gabungan pancuran/tab mandi, kelengkapan dandanan diri percuma dan pengering rambut. Kemudahan yang disediakan merangkumi meja dan pembancuh kopi/teh, manakala pengemasan disediakan setiap hari.

Semua kemudahan dari Stourport Manor Hotel

Bar, Kafe dan Lounge Stourport Manor Hotel
Bar, Kafe dan Lounge
Pusat Kecergasan Stourport Manor Hotel
Pusat Kecergasan
Dewan Majlis Stourport Manor Hotel
Dewan Majlis
Ruang Umum Stourport Manor Hotel
Ruang Umum
Lobi Stourport Manor Hotel
Lobi

Aktiviti

  • Kelab kesihatan
  • Kolam renang tertutup
  • Kawasan berkelah
  • Taman
  • Barbeku
  • Sauna

Perkhidmatan Hotel

  • Perkhidmatan dobi
  • Penyimpanan bagasi
  • Daftar keluar ekspres
  • Penyambut tetamu 24 jam

Umum

  • Bankuet
  • Parkir
  • Teres

Kemudahan Umum

  • Kawasan bebas rokok
  • Peti keselamatan

Kemudahan Perniagaan

  • Bilik mesyuarat
  • Bilik persidangan

Mesra Keluarga

  • Kolam renang kanak-kanak

Makanan dan Minuman

  • Sarapan

Kemudahan Internet

  • WiFi percuma

Kemudahan OKU

  • Kelengkapan Orang Kurang Upaya (OKU)

Sukan & Rekreasi

  • Kecergasan

Polisi Penginapan & Maklumat Umum di Stourport Manor Hotel

Masa Daftar Masuk/Daftar Keluar

Daftar masuk:
Dari 15:00
Daftar keluar:
Sebelum 11:00

Haiwan Peliharaan

Limited Number Of Pets In Room

Dasar Tambahan

Hos/pengurus hartanah profesional, Daftar keluar tanpa sentuhan disediakan, Transaksi tanpa tunai disediakan, Daftar masuk tanpa sentuhan disediakan, Pekerja Penting Sahaja - TIDAK, Tiada Lif
  • Fi untuk sarapan bufet: kira-kira GBP 17.50 untuk dewasa dan GBP 8 untuk kanak-kanak
  • Bayaran haiwan kesayangan: GBP 25 setiap haiwan kesayangan, semalam
  • Haiwan perkhidmatan terkecuali daripada fi
  • Daftar masuk awal tersedia dengan fi (tertakluk pada ketersediaan)
  • Daftar keluar lewat tersedia dengan fi (tertakluk pada ketersediaan)
  • Fi kolam renang: GBP 5 seorang semalam
  • Fi spa: GBP 5 sehari
  • Fi tuala: GBP2 (atau tetamu boleh membawanya sendiri)

Senarai di atas mungkin tidak menyeluruh. Bayaran dan deposit mungkin tidak merangkumi cukai dan tertakluk kepada perubahan.

Maklumat Umum

Kemudahan Popular
Restoran, Kolam Renang, Meja Depan 24 jam, WiFi
Masa Daftar Masuk / Daftar Keluar
Dari 15:00 - hingga 11:00
Ketersediaan Sarapan
Ya, hotel mempunyai bilik yang menyediakan sarapan pagi
Bilik tersedia di Stourport Manor Hotel
72
Bilangan tingkat di Stourport Manor Hotel
2
Fasilitas lain di Stourport Manor Hotel
Kelab kesihatan, Kolam renang tertutup, Kawasan berkelah, Taman, Barbeku

Soalan lazim tentang Stourport Manor Hotel

Apa facilities yang tersedia di Stourport Manor Hotel?
Berikut facilities yang ada di Stourport Manor Hotel seperti Restoran, Kolam Renang, Meja Depan 24 jam, WiFi. (sesetengahnya mungkin memerlukan caj tambahan):
Kapan waktu check-in & check-out di Stourport Manor Hotel?
Masa check-in di Stourport Manor Hotel bermula dari Dari 15:00 manakala masa check-out ialah pada Sebelum 11:00
Adakah Stourport Manor Hotel menyediakan sarapan pagi?
Ya, Stourport Manor Hotel menyediakan sarapan pagi. Walau bagaimanapun, anda perlu memilih bilik dengan sarapan pagi atau membayar caj tambahan jika anda menempah bilik tanpa sarapan.
Berapakah jumlah bintang yang dimiliki oleh Stourport Manor Hotel?
Stourport Manor Hotel ialah hotel bertaraf 4.0-bintang.
Berapakah bilangan tingkat di Stourport Manor Hotel?
Stourport Manor Hotel mempunyai 2 tingkat.
Lihat Semua

Lebih Banyak Ulasan Daripada Tetamu Lain di Stourport Manor Hotel

7.4
Baik
Daripada 823 ulasan
Kebersihan

8.0

Keselesaan Bilik

7.6

Lokasi

8.4

Perkhidmatan dan Kemudahan

8.0

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Stourport Manor Hotel

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Jossalmira
icon-dengan Anak
dengan Anak
4.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Booked in early January, some hours later, on the same day, messaged hotel asking for a cancellation, because I realised that possibly I wouldn't be able to make these dates or even the city due to personal circumstances. Even with more than one month in advance, the hotel refused to cancel and refund the booking; We were a big group, booked 3 different rooms; we paid different £ for the rooms, but got exactly the same room size/ layout and facilities. We could feel a smell of old and musty around the premisses hallways/corridors/bedrooms. Old furniture and decoration all around the hotel. Hallway to gym and spa requires updating. Were travelling with children, choose this hotel because of the pool and spa facilities; however we could not use this during the entire stay. We were told the "pool is not working due to elevated chlorine levels". An online search demonstrated that there are quick solutions for this issue eg. emptying the pool and filling it up with clean water; or adding a neutralising solution. We checked in on Friday around 3pm and checked out on Sunday 11am. But it seemed that there was no sense of URGENCY to fix this issue; plus we were not informed about it previously to make appropriate arrangements. Breakfast: very few options available; hard/sour fruits; served uncooked egg and old burnt bacon. Few restaurant options around. But close to Safari park. Staff were generally polite. Overall overly priced for what was on offer.
Read More
Michael
icon-
6.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Staff Nice , Room a bit dated but ok for fifty quid. Shower useless no pressure and one of those horrible shower curtains that cling to your body. Toilet brush was filthy - not sure why there's one in the loo TBH. Food good and apart from the dodgy room its a nice hotel
Shirley
6.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

There was no functioning valve on the radiator, so couldn’t adjust the heat. The radiator banged and clicked in the night too. The room was big, but the duvet cover was cheap material. The toilet roll was cheap and nasty. There was only 3 milk sachets so not enough for more than one hot drink each
B
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 15 minggu yang lalu

Hotels.com verified review

Very pleasant stay, staff very friendly and accommodating. Spacious and clean room.
JORDAN
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
2.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

I would like to start and say this a not a complaint towards expedia, booked this stay for valentines, the hotel was pleasant looking on photos and didnt disappoint visually when we arrived. The bad - When welcomed i was told i had not paid yet and they needed payment but that was ammended. Got up to the room and it was cold but couldnt find a thermostat anywhere to change the temperature in the room. The water in the shower was cold which wasnt pleasant for my partner. I also had a reservation for dinner at the hotel at 7pm, was sat down in a small section at the back of the restaurant with 4 other couples that seemed unhappy and the general tention in there wasnt great, they got the drink order wrong to start with, then took the food order at around 7:30pm, 8:15pm came around and the staff proceeded to tell me i couldnt have my order as they didnt have it, i then changed my order and got our food around 8:45. We were both very unhappy with the service in the restaurant. To top it all off they had a murder mystery night on which i have no problems with but i wasnt aware this event was on that night and the jazz band were playing extremely loud to the point of the desk and decor where vibrating in the room until midnight. Safe to say we wont be returning there and we would appreciate compensation.
Read More
Mike
8.0
/10
Diulas 17 minggu yang lalu

Hotels.com verified review

Staff are great and the food was good too
Stephen
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
4.0
/10
Diulas 18 minggu yang lalu

Hotels.com verified review

Food terrible, returned first plate of tasteless Pasta slop (boiled for about an hour then microwaved), ordered Fish & Chips as a replacement, swilling in grease when it finally arrived over an hour after returning first plate. Bar massively over priced, cheaper pints in central London and to top it all off no phone signal compounded by internet speeds to rival dial up in 1994! DO NOT STAY!
Read More
Nick
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
8.0
/10
Diulas 19 minggu yang lalu

Hotels.com verified review

The breakfast is pre cooked.
Bernice
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
8.0
/10
Diulas 20 minggu yang lalu

Expedia Group verified review

Not a lot of staff working in the hotel. Room was okay.
Ireland
icon-Rekreasi dengan Anak
Rekreasi dengan Anak
2.0
/10
Diulas 20 minggu yang lalu

Expedia Group verified review

Room was not cleaned properly at all, I got into bed and there was something under the sheets, it was a nasal stick from the last person that had stayed! How did the staff miss that when changing the sheets? The staff was rude instantly on arrival, we was typing in our number plates for parking and a staff member sat down so I assumed he come to assist so i said we have a booking and he snapped straight away and said "check isn't till 3 I can't help you" and his tone of voice was so rude, it was nearly 3pm so we wasn't mega early, so then I asked if their was anywhere I can change my baby while we wait and he huffed before pointed down the hall to disable toilet / baby change. Then when my husband could check in he put us on a top floor with no loft, mind you we have an old silver cross pram so me and my husband had to lift this up and down a flight of stairs 3/4.times , my husband asked if we could change it even lay for a bigger room if needed to have bottom floor and he was so rude and didn'thelp at all. The same staff member the day after when we checked out, argued with my great aunt and decided it was okay to push her out the way because he said she owed money for late check out even though she check out for 11am. She's small and 70 year old, this staff member is a big man and ridiculous he pushed her out the way. The toilets are terrible and dirty wasn't even cleaned the whole time we was there, all the toilet roll holders are broke. Awful hotel
Read More
Michael
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
4.0
/10
Diulas 20 minggu yang lalu

Expedia Group verified review

Old, tired and noisy heating system. One member of staff was extremely rude
Lindsey
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 21 minggu yang lalu

Hotels.com verified review

Friendly staff. Spacious and clean room.
Martin
10.0
/10
Diulas 21 minggu yang lalu

Expedia Group verified review

Room was clean
Martin
icon-Rekreasi
Rekreasi
10.0
/10
Diulas 21 minggu yang lalu

Expedia Group verified review

Room was realy clean and staff realy helpful
Karen
icon-Rekreasi
Rekreasi
10.0
/10
Diulas 22 minggu yang lalu

Expedia Group verified review

Quiet and warm stay.
Lesley
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 22 minggu yang lalu

Hotels.com verified review

We stopped in the original part of the hotel. The room was simple but clean and tidy. It was a little cold when we arrived so we asked at reception about the heating. We were told it came on at 4pm but I think they switched it on earlier and they gave us an electric heater. Staff were extremely helpful and professional. We were attending an event at the hotel which was great fun. On the morning we went for breakfast, ,we had the choice of a small continental breakfast, cereal or a cooked breakfast Breakfast was good, only one item on the cooked breakfast wasn't available , a little disappointing but that happens sometimes. The poached eggs may have been under a heater so they were solid but the waiter replaced them with freshly cooked ones which were brilliant. Plenty of free parking. Overall it was a pleasant stay and would return, I'd like to go there in the summer as they have alfresco dining, big outside kitchen.
Read More
Stuart
8.0
/10
Diulas 23 minggu yang lalu

Expedia Group verified review

.
Cerian
icon-Rekreasi
Rekreasi
6.0
/10
Diulas 25 minggu yang lalu

Expedia Group verified review

Clean room. Long way from Reception. No lift to first floor. No offer of help with luggage despite my obvious limp.very noisy extractor fan in bathroom. Had trouble getting hot shower the first morning but that was probably my fault. Only one other person at breakfast the first say and on my own the 2nd day which was fine but the toaster hadn't been turned on the 2nd day so had to wait for server to appear as it wasn't obvious how to do it.
Read More
Andrew
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
6.0
/10
Diulas 26 minggu yang lalu

Hotels.com verified review

Room was clean, hotel was well situated, breakfast was over priced for what you get at £17.50, have had fare better in a greasy spoon cafe,at a better price
Stuart
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
10.0
/10
Diulas 26 minggu yang lalu

Expedia Group verified review

Clean rooms. Helpful staff team. Thank you.
Bilangan ulasan setiap halaman
20
40

Bersedia untuk membuat keputusan?

Tempah Penginapan Anda Sekarang
Luar Bangunan 4 Stourport Manor Hotel

Penafian

Penafian: Adalah tanggungjawab hotel untuk memastikan semua gambar adalah tepat. Traveloka tidak akan bertanggungjawab atas sebarang gambar yang tidak tepat.

Traveloka Sdn Bhd (No. Pendaftaran 201501003122), Tingkat 14 Menara 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2026 Traveloka. All rights reserved
7.4
Baik
Daripada 823 ulasan
Kebersihan

8.0

Keselesaan Bilik

7.6

Lokasi

8.4

Perkhidmatan dan Kemudahan

8.0

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Stourport Manor Hotel

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Jossalmira
icon-dengan Anak
dengan Anak
4.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Booked in early January, some hours later, on the same day, messaged hotel asking for a cancellation, because I realised that possibly I wouldn't be able to make these dates or even the city due to personal circumstances. Even with more than one month in advance, the hotel refused to cancel and refund the booking; We were a big group, booked 3 different rooms; we paid different £ for the rooms, but got exactly the same room size/ layout and facilities. We could feel a smell of old and musty around the premisses hallways/corridors/bedrooms. Old furniture and decoration all around the hotel. Hallway to gym and spa requires updating. Were travelling with children, choose this hotel because of the pool and spa facilities; however we could not use this during the entire stay. We were told the "pool is not working due to elevated chlorine levels". An online search demonstrated that there are quick solutions for this issue eg. emptying the pool and filling it up with clean water; or adding a neutralising solution. We checked in on Friday around 3pm and checked out on Sunday 11am. But it seemed that there was no sense of URGENCY to fix this issue; plus we were not informed about it previously to make appropriate arrangements. Breakfast: very few options available; hard/sour fruits; served uncooked egg and old burnt bacon. Few restaurant options around. But close to Safari park. Staff were generally polite. Overall overly priced for what was on offer.
Read More
Michael
icon-
6.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Staff Nice , Room a bit dated but ok for fifty quid. Shower useless no pressure and one of those horrible shower curtains that cling to your body. Toilet brush was filthy - not sure why there's one in the loo TBH. Food good and apart from the dodgy room its a nice hotel
Shirley
6.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

There was no functioning valve on the radiator, so couldn’t adjust the heat. The radiator banged and clicked in the night too. The room was big, but the duvet cover was cheap material. The toilet roll was cheap and nasty. There was only 3 milk sachets so not enough for more than one hot drink each
B
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 15 minggu yang lalu

Hotels.com verified review

Very pleasant stay, staff very friendly and accommodating. Spacious and clean room.
JORDAN
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
2.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

I would like to start and say this a not a complaint towards expedia, booked this stay for valentines, the hotel was pleasant looking on photos and didnt disappoint visually when we arrived. The bad - When welcomed i was told i had not paid yet and they needed payment but that was ammended. Got up to the room and it was cold but couldnt find a thermostat anywhere to change the temperature in the room. The water in the shower was cold which wasnt pleasant for my partner. I also had a reservation for dinner at the hotel at 7pm, was sat down in a small section at the back of the restaurant with 4 other couples that seemed unhappy and the general tention in there wasnt great, they got the drink order wrong to start with, then took the food order at around 7:30pm, 8:15pm came around and the staff proceeded to tell me i couldnt have my order as they didnt have it, i then changed my order and got our food around 8:45. We were both very unhappy with the service in the restaurant. To top it all off they had a murder mystery night on which i have no problems with but i wasnt aware this event was on that night and the jazz band were playing extremely loud to the point of the desk and decor where vibrating in the room until midnight. Safe to say we wont be returning there and we would appreciate compensation.
Read More
Mike
8.0
/10
Diulas 17 minggu yang lalu

Hotels.com verified review

Staff are great and the food was good too
Stephen
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
4.0
/10
Diulas 18 minggu yang lalu

Hotels.com verified review

Food terrible, returned first plate of tasteless Pasta slop (boiled for about an hour then microwaved), ordered Fish & Chips as a replacement, swilling in grease when it finally arrived over an hour after returning first plate. Bar massively over priced, cheaper pints in central London and to top it all off no phone signal compounded by internet speeds to rival dial up in 1994! DO NOT STAY!
Read More
Nick
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
8.0
/10
Diulas 19 minggu yang lalu

Hotels.com verified review

The breakfast is pre cooked.
Bernice
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
8.0
/10
Diulas 20 minggu yang lalu

Expedia Group verified review

Not a lot of staff working in the hotel. Room was okay.
Ireland
icon-Rekreasi dengan Anak
Rekreasi dengan Anak
2.0
/10
Diulas 20 minggu yang lalu

Expedia Group verified review

Room was not cleaned properly at all, I got into bed and there was something under the sheets, it was a nasal stick from the last person that had stayed! How did the staff miss that when changing the sheets? The staff was rude instantly on arrival, we was typing in our number plates for parking and a staff member sat down so I assumed he come to assist so i said we have a booking and he snapped straight away and said "check isn't till 3 I can't help you" and his tone of voice was so rude, it was nearly 3pm so we wasn't mega early, so then I asked if their was anywhere I can change my baby while we wait and he huffed before pointed down the hall to disable toilet / baby change. Then when my husband could check in he put us on a top floor with no loft, mind you we have an old silver cross pram so me and my husband had to lift this up and down a flight of stairs 3/4.times , my husband asked if we could change it even lay for a bigger room if needed to have bottom floor and he was so rude and didn'thelp at all. The same staff member the day after when we checked out, argued with my great aunt and decided it was okay to push her out the way because he said she owed money for late check out even though she check out for 11am. She's small and 70 year old, this staff member is a big man and ridiculous he pushed her out the way. The toilets are terrible and dirty wasn't even cleaned the whole time we was there, all the toilet roll holders are broke. Awful hotel
Read More
Michael
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
4.0
/10
Diulas 20 minggu yang lalu

Expedia Group verified review

Old, tired and noisy heating system. One member of staff was extremely rude
Lindsey
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 21 minggu yang lalu

Hotels.com verified review

Friendly staff. Spacious and clean room.
Martin
10.0
/10
Diulas 21 minggu yang lalu

Expedia Group verified review

Room was clean
Martin
icon-Rekreasi
Rekreasi
10.0
/10
Diulas 21 minggu yang lalu

Expedia Group verified review

Room was realy clean and staff realy helpful
Karen
icon-Rekreasi
Rekreasi
10.0
/10
Diulas 22 minggu yang lalu

Expedia Group verified review

Quiet and warm stay.
Lesley
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 22 minggu yang lalu

Hotels.com verified review

We stopped in the original part of the hotel. The room was simple but clean and tidy. It was a little cold when we arrived so we asked at reception about the heating. We were told it came on at 4pm but I think they switched it on earlier and they gave us an electric heater. Staff were extremely helpful and professional. We were attending an event at the hotel which was great fun. On the morning we went for breakfast, ,we had the choice of a small continental breakfast, cereal or a cooked breakfast Breakfast was good, only one item on the cooked breakfast wasn't available , a little disappointing but that happens sometimes. The poached eggs may have been under a heater so they were solid but the waiter replaced them with freshly cooked ones which were brilliant. Plenty of free parking. Overall it was a pleasant stay and would return, I'd like to go there in the summer as they have alfresco dining, big outside kitchen.
Read More
Stuart
8.0
/10
Diulas 23 minggu yang lalu

Expedia Group verified review

.
Cerian
icon-Rekreasi
Rekreasi
6.0
/10
Diulas 25 minggu yang lalu

Expedia Group verified review

Clean room. Long way from Reception. No lift to first floor. No offer of help with luggage despite my obvious limp.very noisy extractor fan in bathroom. Had trouble getting hot shower the first morning but that was probably my fault. Only one other person at breakfast the first say and on my own the 2nd day which was fine but the toaster hadn't been turned on the 2nd day so had to wait for server to appear as it wasn't obvious how to do it.
Read More
Andrew
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
6.0
/10
Diulas 26 minggu yang lalu

Hotels.com verified review

Room was clean, hotel was well situated, breakfast was over priced for what you get at £17.50, have had fare better in a greasy spoon cafe,at a better price
Stuart
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
10.0
/10
Diulas 26 minggu yang lalu

Expedia Group verified review

Clean rooms. Helpful staff team. Thank you.
Bilangan ulasan setiap halaman
20
40