เดอะ โรส แอนด์ คราวน์ โฮเทล – ทอนบริดจ์

Stoffig, muf, vies, onhygiënisch hotel. Jaren achterstallig onderhoud en dit Hotel is echt in de 16e eeuw blijven steken.

Avoid , pleasant staff who make the best of a very poor but unfortunately for them working in a very poor, dated and tired environment

The good points, The bedding was clean. The wifi worked. Bad points: Room was cold. Bedding too cold for time of year/state of heating, and no extra bedding in the room. Carpet in my room warn, faded, stained. Neither bedside lamp worked (they had no bulbs) and one was in a poor physical condition, doubt either had ever seen a PAT tester. No drinking water glasses. Plug broken in washbasin. Labelling on taps worn out so bit of a guess which to use to brush your teeth/fill non-existent drinking water vessel. No free 13A sockets available for phone charger etc. Challenged at breakfast that I hadn't paid for it, which I had; evidence produced, asked to email screenshot. Asked again when I got home - have they no idea how poor this looks? I wish I hadn't paid for it, it was awful. Brown bread - run out. Non-dairy milk - run out. Baked beans cold. Mushroom on cooked breakfast cold. Sorry, I meant the half mushroom. Coffee not even reminiscent of coffee. Fruit juice tasted watery. Promised cold meats/cheese etc nowhere to be seen. Couldn't find anybody in reception for check out, no box for keys either so left them on desk. If you stay here, you'll be pleased to know there are plenty of better breakfast options on the High Street. But my advice is, don't stay here. However desperate. At least I'd have known what to expect in the waiting room on the station platform, and it probably wouldn't have been any colder.

The bed was horrendous, mattress was flimsy, base of bed was sagging so I had the middle joint in my back

Carpets needed cleaning in edges and corners. Chair was dusty. Floorboards creaked. Could hear other occupants in next room walking on creaking floorboards. No heating in the evening. Everywhere could do with a coat of paint. Fire escape door was left wide open anyone could gain access from outside.

The original room had a broken toilet flush left on top of the toilet, with the lights still on and the shower head absolutely filthy with limescale. The replacement room had black mould on the windows and the TV remote didn't have either a battery lid or batteries working.

Toilet did not flush Shower not possible to control water temperature which was far too hot - water did not drain quickly- had to give up with the shower I would not stay again

toilet not flushing ,curtain of the pole in bedroom ,try to have a shower water hot/cold no set temp ,shower curtain to long seating in bath(easy solve move curtain rail up to ceiling , could not find bath mat did not wait for breakfast

Great location, free car parking for guests, and nice room with a comfy bed and lovely bedding. Bathroom could do with updating, and shower wasn’t really useable as temperature kept fluctuating from hot to cold. Empty shower gel, so no toiletries provided, but we had our own. Leaking shower screen with a gap underneath it, no water glasses and only 1 bath towel provided for a 2 person booking - managed to collect one from reception after 2 trips and double checking there wasn’t another towel in the wardrobe. Could do with deep cleaning / vacuuming under furniture as some of visible carpet was grim, lots of limescale in the loo etc. Very short staffed at breakfast, so difficult to get attention when everything was running out (hot water, ketchup, orange juice). Could have been a good stay, just lacked a bit round the edges which made us grumble!

Room dirty hotel stinks not nice

Alarm went off twice in the night. Had no sleep. Could also feel springs in the mattress sticking in me.

Hotel feels neglected, everything smudged with wear. Didn’t shower because the bathroom didn’t feel clean and stains in towels. The bed linens looked clean but the bed was severely bowed and you could feel all the springs

Clean rooms, lively staff and the breakfast was fans will definitely stay again.

Very friendly staff. Alan really helpful, thank you especially. Hey it’s basic, but price reflects that. Easy parking, hotel right in the high street. Room bed and bathroom all comfortable and clean. No complaints. Shame beer pumps weren’t working but bottled booze was available.

Whilst I can accept that the building is very old and wonky and tired (there's only so much you can do to buildings if that nature) what I can't accept is the utter state of the bed itself. Literally the worst mattress I have ever slept on. It almost folded in half when I so much as looked at the edge it was so old and weak. When I finally climbed into bed it was like sleeping in a bowl - there was no structure at all to it. The mattress was on a bed base that was too small for it and the undersheet was too small for the mattress. When this was combined by the loud creaking floorboards everytime someone walked past, light spilling under the big gap under the door etc it didn't make for a very peaceful night's sleep. The 2 x staff I interacted with were very friendly and helpful. Breakfast was again poor though. Poached eggs were cooked so long they were almost inedible. Yoghurts were very low quality, cheap UPF with no fruit. Muesli more dust than cereal. Just felt like they were clinging on to existence. Seemed to be the only option in Tonbridge. Unfortunatley, despite the convenience for my location on that day, I'd rather stay elsewhere and commute in if I am to ever need to visit again.

Staff were pleasant.

The rooms are very dated, and the soundproofing could be much better

The breakfast was horrible didn't eat. When i asked for Scrabbled Egg on Toast, i had to do my own toast. The eggs were horrible, left it. Tea terrible.

The room was clean. The bed was clean and very comfortable. Slept like a log. Staff were very courteous and helpful. The food was very good. Poached eggs done to perfection. Will definitely stay there again.

Breakfast was okay. Staff were helpful and friendly. The room was clean. The hotel is dated and is overdue for renovation.