Van Dyk by Wildes

Initially i thought the room was very nice but it was a very hot day and the temperature in my room was 27 degrees. I assumed that there would be aircon but no, apparently only heating ! I asked for a fan which was provided but my room was still over 25 all night with the fan on full therefore although the bed was comfy i got very little sleep. The room lacks a lot of the basics like nowhere to put soap etc in shower, no shower cap, no toilet brush, no toothbrush holder, no paperwork at all in the information folder, no coasters for cups. I also found someones used eyelashes on my clean bath towel and dirty marks on my bedroom stool. I am surprised to find this poor standard from a hotel that is promoting itself as a 4 star hotel and is justifying charging the extortionate drinks prices under that label.

Room in the older parter of the hotel was rather small for the price.

We booked a Spa Room. The cleanliness of the room was subpar. We had a room close to the main road, and it was very noisy even with the window closed. The robes are old and need replacing. However, the staff were very friendly and helpful. We had a plant-based breakfast, and that was also very good. It's a very nice hotel but I left there a bit disappointed.

Good

Love it, had really amazing experience

It was a great stay. The staff were friendly and professional. The room was of a really high standard. I’ll definitely be returning.

As always great stay

A superb wedding weekend. Excellent venue and food. Staff could not have been more pleasant, helpful and attentive.

Excellent

I have been staying in this hotel for the last 15 months and I can honestly say it is one of the best hotels I've stayed in the UK. Its always very clean and good amenities, the food is delicious, good treadmills with a decent gym but, I do think there does need to be dumbbells up to 20kg and the price of a pint is a bit steep but it is a lovely setting. Special thanks to Corey, Debbie, Liam, Max and Mark for everything they did for me while staying at the hotel and if I am ever back in the area then I know where I'll be staying. All the best to you all too.

The rooms at this hotel are spacious and clean, the only issue it how long it takes to run a bath. Reception staff were efficient and friendly. Breakfast was OK. Dinner was not up to it's usual standard with very slow service. A small burger in a massif bun and "skin on fries", potatoes should be peeled

Breakfast let it down. Waited for plates, then had to wait around for hot breakfast items to be restocked. Once these arrived other items on plates had gone cold.

Reception was great, staff welcoming. Downside was the breakfast service staff who were not focussed on delivering the correct breakfast or reacting to “Service” being shouted from the kitchen.

Modern

The modern side of the hotel was good but sections of the older part needed updating or mending. Staff, food etc excellent. Drinks were horrendously priced with half the wedding party drinking tap water as a consequence.

Hotel very clean, bathroom was great with large bath and shower, huge tv, large, comfortable clean bed, convenient free parking. Service was amazing, we left behind some boots in our room and the hotel contacted us and arranged for them to be posted to our home address, so huge thank you for that. Breakfast was plentiful but not the best tasting in our opinion and the coffee was awful. Would stay again for sure.

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It was for our daughters wedding everything was absolutely brilliant and Megan the wedding coordinator did a fantastic job on the day making sure everything was perfect

Great place to stay

The hotel itself is really nice and the majority of staff was very friendly however there was some staff who in my opinion was rather rude and put you on edge. The bar prices was rather expensive. The room was very modern and clean.