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Friendly helpful staff

We were able to check in at 11am and that was so helpful as we arrived at the property at 9am after our flight landed. The staff were really nice and our room was right infront of the pool and beach. Bula bus was running every 15 mins.

We loved our 6 night stay at Hilton resort. We are a family of 5 with kids aged 5,8,9. It was such a great place to stay. Loved the pools, restaurants, kids club, and the staff were wonderful. Nothing was a problem. Thank you so much. We loved our stay.

We had a lovely stay. Having stayed in other Hilton properties we noticed this property is starting to age and needs a bit of love and modernising. Inclusions wise for a 5* listing, we expected a little more (EG: no airport transfer available to or from, paid only shuttles around Denarau are old hat when guests are obliged to use them -should be included-, limited general store on site for very expensive everyday essentials needed for a resort suite/apartment). We were pleasantly surprised with the food and beverage available, service and food was very good. The swimming pools and view over the sea absolutely fabulous. We had some issues whereby our package included early arrival and late checkout which we were told would be honoured but a very efficient and courteous manager on site resolved this promptly and with care. Same for the housekeeping staff who promptly responded and resolved wherever needed. We will likely visit this Hilton again.

Great property. Easy access from the airport and a large property with great facilities, good restaurants and cafes. Very relaxing family holiday spot.

The Hilton is fantastic we have stayed there twice now Amazing people great facilities asy walk to the Marina just love Fiji

The staff was amazing! They were warm, friendly and highly service oriented, in a very personal manner. Our room was beautiful! Special shout out to Raymond for his special care❤️

Great stay.

We loved our stay here! Staff was very friendly and funny, we loved how at home we felt. Excellent food at the restaurants and the pools are very clean and fun. Rooms were clean and had a great view of the beach. The resort was very beautiful and we loved everything!! 😊😊

First time at the Hilton .. Clean and nice room but we feel it’s starting to need an update … curtains off hook and looked damaged bathroom and toilet sliding door wouldn’t completely close !! Also inconsistent service … no bath soap and shower gel ran out for 2 days before being replaced ….Not our idea of 5 star tbh … food was nice and staff lovely as you’d expect … Pool areas are nice This was a cheaper week getaway but sorry to say next time we would probably head back to Sheraton but vinaka to all the great staff

Everyone is so welcoming and helpful. It’s a must do trip. MalaMala and 7th heaven were awesome.

Our whole family loved it - we definitely be back and found the whole experience booking through expedia seamless !

Had a good stay. The staff was the best. Comfy beds. The sheets could be cleaner.

Will definitely be back loved both times we stayed here.

Great hotel, wonderful beaches, lots of pool area, staff members are so friendly and welcoming.

Staff generally friendly & welcoming, rooms were spacious. Opportunities are around how spread out the accommodation is and the lack or bussing that runs. Its generally a lot quicker to just walk than wait for the bus. We found ourselves walking ALOT.

Amazing stay at the Hilton. Family loves the stay. Will definitely come back

Just wasn't as professional as you thought a high end place would be. We had to ask for several things to get sorted and some more than once. The adults only pool was bearly chest high like the kids pool. I don't think I would ever go back. Staff were friendly but not very attentive around the pools

I stayed with Hilton for 4 nights, I have got bitten by bed bugs and told receptionist when we check out last Monday (21 Apr2025). Most of the bed bug bites on my arms and some on my legs. Receptionist took photos and sent to their Hilton WhatsApp and told me that Hilton Management team will be in touch with me for the updates. I have waited for 5 business days before leaving this review. Unfortunately, Hilton management team still on "Fiji Time" and no one from the management team contacted me. The room was dirty, there was some blood marks on the side of the bed (light panel side" not too sure what happened. There was also bad smells in the living room and bathroom area. Last time I stayed in Sheraton, they were much better. I will update if I received any communication from Hilton Management Team.

Catching a bus from our room to the pool and other common facilities was very inconvenient. The 'beach' at the hotel is a reclaimed mud flat and is not really usable.