Infinity Bay Spa & Beach Resort

Great service and friendly staff

The hotel needs an update, the food is absurdly expensive, and no benefits are offered for elite members.

Great room, great staff, dream place to stay! Would highly recommend and WILL return.

Excellent stay, great beach with reef to snorkel, safe and clean rooms, great staff.

Great resort and location. I have no complaints at all. Breakfast was fresh and made to order each morning. Will be back!

I never get my 300 U.$ SEcurity deposit back on my card 😡

Great stay. Especially good for kids.

Beautiful property and excellent staff all around!

The rooms were perfect. Staff very kind and friendly.

Immaculate like always! Great property.

3.5 Stars if that were an option. This was my 2nd stay at IB and I had a 2 bedroom and 2 bathroom unit this time on the 4th floor (1508). Was pleasantly surprised it to be fitted with ocean and island paintings. Access to room available via elevator or stair. Unit also had light blocking curtains versus the vertical blinds common in many units which are not light blocking. This made sleeping so much better than my prior stay on the ground in another room (1502 I believe). The room’s kitchen was not well equipped with dishes and utensils for cooking. Ice trays in the freezer were a bit moldy, but I planned ahead and brought 4 new ones which I left behind for the next guest to use. Microwave would come on, but not heat anything. Great west bay location and with some fantastic snorkeling right off the beach. Included breakfast is really good. Housekeeping was heat. Getting a beach towel was not always easy due to attendant being away or unavailability of clean towels. Met expectations based on my prior stay, just not a 5 Star facility, but would certainly stay here again. Neighboring room had a water pale next door so that residents could dip feet into water to remove any sand clinging to get , which may be a great ideas to add outside all roos to help keel sand out of rooms. Improving the kitchen shortcomings would put this at 4 Stars. Used the on-site dive ship which is a solid resort operator. Dive times were limited to about 45 minutes on average.

Amazing place and amazing resort! We were there for 2 weeks and from checkin to checkout, everything was as expected! Breakfast was great and always had coffee in the room for the mornings! Snorkeling right on the beach and location is great! Would stay here again!

Todo muy bien

Everything was great. Staff did an excellent job. Room was kept clean. Breakfast was good. Grounds were well kept.

It was beautiful! I loved every minute! The food was excellent! Staff was very nice & helpful!

1 bedroom unit was large at over 800 sq ft. Very nicely upgraded, clean, maid service daily. Staff friendly. Breakfast buffet has large selection. Central AC worked well and very quiet. Big kitchen with granite countertops and stainless-steel appliances.

Great pool,

The staff were amazing for the most part. Friendly, courteous and helpful.

Everything was great.

Great place and location. We will go back again.