Infinity Bay Spa & Beach Resort

3.5 Stars if that were an option. This was my 2nd stay at IB and I had a 2 bedroom and 2 bathroom unit this time on the 4th floor (1508). Was pleasantly surprised it to be fitted with ocean and island paintings. Access to room available via elevator or stair. Unit also had light blocking curtains versus the vertical blinds common in many units which are not light blocking. This made sleeping so much better than my prior stay on the ground in another room (1502 I believe). The room’s kitchen was not well equipped with dishes and utensils for cooking. Ice trays in the freezer were a bit moldy, but I planned ahead and brought 4 new ones which I left behind for the next guest to use. Microwave would come on, but not heat anything. Great west bay location and with some fantastic snorkeling right off the beach. Included breakfast is really good. Housekeeping was heat. Getting a beach towel was not always easy due to attendant being away or unavailability of clean towels. Met expectations based on my prior stay, just not a 5 Star facility, but would certainly stay here again. Neighboring room had a water pale next door so that residents could dip feet into water to remove any sand clinging to get , which may be a great ideas to add outside all roos to help keel sand out of rooms. Improving the kitchen shortcomings would put this at 4 Stars. Used the on-site dive ship which is a solid resort operator. Dive times were limited to about 45 minutes on average.

Amazing place and amazing resort! We were there for 2 weeks and from checkin to checkout, everything was as expected! Breakfast was great and always had coffee in the room for the mornings! Snorkeling right on the beach and location is great! Would stay here again!

Everything was great. Staff did an excellent job. Room was kept clean. Breakfast was good. Grounds were well kept.

It was beautiful! I loved every minute! The food was excellent! Staff was very nice & helpful!

1 bedroom unit was large at over 800 sq ft. Very nicely upgraded, clean, maid service daily. Staff friendly. Breakfast buffet has large selection. Central AC worked well and very quiet. Big kitchen with granite countertops and stainless-steel appliances.

Great pool,

The staff were amazing for the most part. Friendly, courteous and helpful.

Everything was great.

Great place and location. We will go back again.

Everything was wonderful. My wife and I thoroughly enjoyed our stay. We will definitely return some day. Thank you.

The only issue we had was, It wasn't long enough.

Very friendly and helpful stuff. Rooms looked good, and clean. Nothing really to complain about.

The reception guy was OK. But they never sent the shuttle for me. I asked, they agreed to send me one. Then they stopped answering me.

Everything was just great, off season had the place to our self’s…..

Got a rash from chemicals in pool, food was terrible at the restaurant. Great room and cleaning staff, breakfast was good,

I'm not recommending anything because they're doing everything a good manager does for their clients.

Great room. The room and stay were both great, however I noticed that the woman at the front desk, Kelly, went above and beyond in terms of service. I was admittedly a bit of a pain throughout my stay, but Kelly seemed to almost not notice this, she was very helpful and kind. That is all.

Room 1902. The 1 bedroom units were very nice with plenty of space. Very comfortable. The blinds at the sliding glass entry door need to be replaced. Slats kept falling out and wouldn’t work correctly. Never was able to get local tv reception. Used our own Netflix account when we wanted to watch something at night.

Room was spotless, staff was nice and I enjoyed the amenities.

The apartment was clean and cleaning employees came daily, everything was great.