Jaiwana Haveli

Jaiwana Haveli has a good location and some charm, but my overall experience was disappointing. Travelers should know that cars cannot reach the property directly — you must stop about 2 miles away and transfer to an auto rickshaw, which was never mentioned to me in advance and proved inconvenient after arriving from the airport. I originally booked Sep 21–23 through Expedia. When my international flight was cancelled on Sep 20, I immediately notified both Expedia and the hotel to shift my booking by one day (Sep 22–23) and refund the unused night. Both parties initially acknowledged my situation, and Expedia was optimistic. However, when I checked out, the manager refused to refund anything, and Expedia later confirmed it was the hotel’s decision. After staying elsewhere, I still gave Jaiwana Haveli another chance (Sep 25–26). I asked the manager to consider offering two nights for the price of one as a goodwill gesture — something reasonable, especially given low occupancy — but he declined. While the property itself is pleasant, the rigid policies, lack of transparency, and unwillingness to accommodate left me unsatisfied.

Had a very pleasing stay at Jaiwana Havelli with my family for 2 days. The property is so well maintained and staff were really friendly and helpful to us. I will recommend this if you looking for a lake stay nearby Pichola Lake

Stayed here with family. Breakfast is simple but good and healthy. Clean, quiet, comfortable, walkable from local shops. Close to multiple rooftop dinning places by the lake. We enjoyed our stay.

Overall a good place to stay in the old town. Everything is walkable and the property is clean

Location is perfect, near lake, restaurants, palace, etc. Lovely renovated hotel façade. Room was disappointing and spartan. Smelly drains in wetroom, White towels turned grey. Réception staff really friendster.

Wonderful property, staff and location. Perfect for relaxing and enjoying the spiritual nature of Udaipur

We entered in the property very early in the morning and the room was offered to us (of course with one night advance booking). We did not opt the daily service but the room service/ cleaning is offered on request. Thanks to Mr Harsh, who supported to resolve the conflict before the arrival at the property.

Overall, liked the location, convenience of rooftop restaurant but you need to take tuktuk to carry your luggage. There are no elevators and may be inconvenient for elderly parents.

The view from the rooftop restaurant is simply outstanding. Having breakfast there is a visual treat. I would not recommend this hotel to anyone with serious mobility issues.

Good location in heritage part of the city

Great helpful staff.

Great place to stay in Udaipur! Great view, lovely room, nice customer service and clean. Highly recommended!!! Had a great experience overall.

Nei vari sistemi di prenotazione non è possibile scegliere la tipologia di camera in quanto vengono offerte solo camere di tipologia standard. Fate attenzione e fatevi confermare che la camera si trovi nel main building dell'hotel, altrimenti vi troverete come noi in una struttura adiacente alla quale si arriva dopo un labirintico percorso di scale e diversi piani (ci siamo persi più volte) per poi ritrovarsi ad avere la vista ostruita appunto dal main building. Non è l'esperienza che ci aspettavamo, mi spiace, avendo comunicato con largo anticipo la richiesta di una camera con vista speravamo che questa venisse presa in considerazione. Veniamo ai servizi: il ragazzo che ci ha accompagnato in camera no sapeva far funzionare l'aria condizionata, ci abbiamo messo 30 minuti per farla partire. Stessa situazione per la cassetta di sicurezza, alla fine siamo riusciti a rilassarci dopo più di un'ora. Considerate inoltre che il wifi, presente in struttura, non ha funzionato mai durante i nostri tre giorni di permanenza. L'isolamento acustico è minimo, alla mattina siamo stati svegliati dai venditori su strada. Il bagno è molto ampio ma anche molto scivoloso (fate attenzione), inoltre la prima sera l'acqua aveva un odore sulfureo poco rassicurante, situazione risolta successivamente. Infine, abbiamo chiesto all'hotel manager un check out anticipato per trovare una struttura migliore, cosa che ci è stata negata (mai successo prima d'ora). In generale non è stato un buon soggiorno.

Clean rooms with a good view. The front desk staff were argumentative which made it quite unpleasant and difficult to raise issues. I am sure they wil argue against this review!

We enjoyed staying at this hotel. Staff were so helpful and friendly. The only downside was getting to the hotel . We have to walk more than 10 minutes to get there. Breakfast at the roof restaurant was amazing. We enjoyed the wonderful views

OMG, where to start? First, the photos on the site are exactly as the hotel appears. From check-in, the staff were amazing and allowed us to have our room at 09:30. The area is bustling and vibrant, and the hotel decor reflects the merge of modern amenities with timeless architecture. The rooftop restaurant for breakfast is an oasis in the city. The views of the lake make it hard to head downstairs to head off on a tour. I cannot recommend this hotel highly enough; excellent for travelers on a medium budget looking to enjoy the view.

This is a family-owned hotel run by the Jaiwana brothers, who are among the most attentive, helpful and obliging of hotel owners/managers that I have ever met. They treat their guests like family, and no request is too small. I loved my room, fantastic views of the Lake Pichola and the Old City. The staff is as friendly and helpful as the owners. I look forward to coming here again soon!

Location is good if you want to be in old part of town and walk to places. Cars will not be allowed to this part of town so you have to take a Tuk Tuk to get to a taxi stand. Most Haveli’s do not have elevators. Rooms are small, bathrooms are small but easy to meet other people. Restaurant is great and good view from dining room.

We had such an incredible stay at Jaiwana Haveli! The location is unbelievably good for touring Udaipur, most of the city is walkable from the hotel and there are plentiful rickshaw drivers available right out front. The hotel staff are very informative and helpful - they will give you their suggestion for how to spend a 3-day trip in Udaipur, most of which we followed and it was an excellent trip. They will arrange airport pickup and dropoff, as well as any other car trips you might want to take. The view from the roof restaurant is unmatched and the food is very good - especially the complimentary Namaste breakfast. For the price, there are so many amenities to go along with the location. It can be a little noisy at night, so if you are not a deep sleeper, consider bringing some ear plugs or a white noise machine. Also, the wifi isn't very good (not the hotel's fault, sounds like a local problem), but the 5G service is quite good. Lastly, the rooms are located in these beautiful old houses, but it requires walking up and down a few sets of stairs, so if that's a problem for someone in your party, you should call them ahead of time and ask for a room that doesn't require much walking. Overall, 10/10 would go back again

Stayed for 2 nights, a sentimental return to Udaipur after 26 yrs when we stayed at the Lake Palace Hotel. Couldn't afford that hotel this time now it's a Taj but the Haveli was a good (though clearly less luxurious ) option. The room was clean and spacious with a view of the Lake. We ate at the rooftop one night and food was reasonable. The staff were very helpful in explaining nearby attractions incl. the Palace, the Temple and the lake boat stations all with close proximity. The lobby staff were exceptionally helpful in arranging an airport taxi, incl. the obligatory tuk tuk ride (taxis not allowed in narrow centre of the old town). Overall a very pleasant stay at a very reasonable cost.