W โรม

The staff is absolutely amazing! So helpful and friendly. Location was perfect for us. We walked to restaurants 20-30 minutes away and had no issues. Great gym, amazing bar for happy hour. We enjoyed the restaurant, too. No downside to this hotel.

Rooms are small, location is not great

Everything was great except some of the staff which were either rude or were weird and made it uncomfortable around tipping. Too entitled almost. Otherwise- it’s the best hotel I’ve stayed at and over stay and so many “luxury” places. This one truly is exceptional

Wonderful experience

Very nice but if you have the Bonvoy card and you booked your stay with Expedia they don’t recognize the stay on your Marriott account.

Excellent except for the rude young lady at the welcome desk.are the experience uncomfortable on several occasions. Otherwise, please stay here! Excellent hotel and services

This hotel was excellent. Well located to all the main sights while not being in the city center made it a perfect home base! We would definitely stay here again

El personal muy agradable y servicial, las habitaciones un poco pequeñas pero todo limpio y en su lugar, excelente ubicación.

High end facilities and room amenities

Staff was extremely nice!

The W Rome was exceptional from the beginning to the end of my stay! The staff were amazing the bartender was awesome, and the food and room service were top notch. Can’t wait to come back!

Our stay at this hotel was nothing short of perfection. From the moment we arrived, everything was truly top-notch. The service was so seamless and attentive that I didn’t even know how to open the main door to the hotel—someone was always there to take care of that for us, adding a touch of luxury to our every entry and exit. The room was absolutely stunning, featuring a supremely comfortable king-sized bed that felt like sleeping on a cloud. Every detail was impeccable, from the elegant decor to the spacious and pristine bathroom. Housekeeping was outstanding—cleaning twice a day with precision and care. They would remake the bed and add thoughtful touches throughout the day, ensuring our room was always in perfect condition. The front desk staff went above and beyond to make our stay unforgettable. They surprised us with a cake and a card that featured the Paris Eiffel Tower—an incredibly meaningful touch since it’s where I got engaged. The attention to detail in that card, down to the personalized message, made us feel truly special and cared for. The service overall was nothing short of extraordinary—11/10, if that’s even possible. Every aspect of our experience, from the room to the staff’s attentiveness, was simply amazing. The hotel’s location is equally incredible, making it the perfect place to stay in the city. We cannot wait to return and will always choose this hotel for future stays. Thank you for making our visit unforgettable!

Amazing staff. The breakfast was just amazing each morning and the staff was the best we have had at any Marriott. Thank you Marriott team as they also gave us our Marriott rewards.

Overall the property is exactly what you’d expect from a W. The staff and the services were above and beyond. Conveniently is was stones throw away from the Spanish Steps and that was a big bonus. Great place!

Great hotel, great staff. Looking forward to next visit.

Buena opción

The staff were amazing and the overall feel of the hotel was really nice. The major let down was the food. Breakfast isn’t very nice which was surprising. Options are limited and the buffet type stuff wasn’t great. We also had lunch in the courtyard which was very bland. The shower was really nice to use except for the leaking water all over the floor. Would stay at a W again but would have to check out breakfast options beforehand.

The hotel staff, front desk processes, cleanliness, location and overall everything was actually very amazing. I travel quite a bit at 5* hotels, and this without a doubt, was amazing! Im returning next week.

The hotel is overall nice. The staff is friendly and welcoming, the food is good, housekeeping was excellent. However the rooms are ridiculously small. I know Rome isn’t known to have big hotel rooms but the room they initially gave me literally had no space for my suitcase, let alone for me to move. They later on moved me to a slightly bigger room which was still extremely small for my taste but at least I didn’t feel the cluster phobic feeling I had in the first one. Hotel is in a good location, 7 min walk from Spanish steps and main shopping location. So, overall not bad. But I would look for better options for me next time.

Nothing but good thing to say. Amazing staff including concierge team with many fantastic recommendations