โรงแรมเดอะ เซเลสทีน กินซ่า

Very good and friendly staff

新橋駅から近く、周囲に飲食店も沢山あり、立地が良い。 スタッフの方々がとても丁寧で素晴らしい対応をされています。 イベントとしてラムネジュース、ゼリーをいただき嬉しかったです。

Pros Very convenient. About a 3-minute walk to Shimbashi Station (though it’s a bit farther to Ginza Station). Bathroom amenities, except the towels, are comparable to a 5-star hotel. They provide Byredo soaps and lotion. Cons Condition of the property: While reasonably clean for its age, the hotel shows visible wear. We noticed stains on the walls and carpet, along with some debris in less visible corners. The property is due for renovation. Room experience: We stayed 4 nights. On the first night, my skin felt itchy, which I thought might be allergies. By the third night, my husband had bites as well. We informed the front desk and requested a full bed sheet change. The staff seemed genuinely concerned, and we didn’t notice any bites the following night. However, housekeeping service afterward felt less thorough compared to the earlier days, perhaps just a coincidence, but it stood out. Surrounding area: Although marketed as Ginza, the hotel is located on the outer edge. The street leading to the property wasn’t as polished as central Ginza, and there was often a sewage-like odor near the corner by the entrance, which made arrivals a bit unpleasant. Additional Note: No gym on site. This was our oversight, as we assumed a 4.5-star hotel would have one. Mentioning here in case gym access is important for other travelers.

Room is small but has everything you need!

Great location, nice property, very friendly staff

酒店员工非常热情

Very clean and as expected from the write up

非常好

Freundliches Personal, gut gelegen, leckeres Frühstück mit tolles Aussicht

Good location to trains and in a quiet location. The staff are excellent, always helpful. Rooms are good, love the big windows and how everything is run off a smart tablet.

Great hotel and excellent service.

几好

Small hotel with top service. Small rooms but very elegant

The staff was very welcoming and the room was clean. Definitely will come back.

Excellent service and property is quite fine

銀座での会食であったので便利

前に泊まらせていただいたときは、朝食の予約はしていなかったのに伺ったら、母の誕生日祝いのプレートがでてきて記念に素敵なノートをいただきました。今回も、気持ち良い滞在でした。ホスピタリティのあるホテルですね。

Clean, quiet room, nice decor, extremely comfortable. Very nice staff.

perfect place for business and private stays.

Great location and great management. I have stayed here many times and enjoyed every stay.