RESI STAY Kyo Ryuvilux Nijo

Too much prohibition, cannot have a visitor

I had a very horrible experience with this hotel. Communication was terrible. I had booked the stay at this hotel a month in advance, I received confirmation that payment was made right away. On the day of, my family arrived at hotel in the afternoon. I was not able to get into the hotel. There was a phone number posted on the front I tried calling this number multiple times and could not get through. My grandparents and I waited for an hr with no place to sit. No cafe nearby either. I was finally able to get into the building when someone came out. Inside I found a phone that was able to reach the front desk Staff told me check in location was at a different area about 30-40 mins away. In the front of the hotel it states if checking in after hrs the hotel can provide a code to enter the room first and then go back to check in in the morning. I explained that I have 2 elderly and 8 luggage’s. Is it possible for them to provide the code for the room first my grandparents can stay there while I took the train back to the check in area. They told me no, they were not willing to accommodate for this need. But I had told them the stay for the 4 nights was already paid for in full but they refused. In the end had to book another hotel cause grandparents were not feeling well after long flight. Hotel refused to refund the money. They then called me and sent check in instructions the next day. No use at that time. Lied to expedia that they sent it prior to check in.

El espa io muy bien. Cuenta con una pequeña cocina, baño, aseo y lavadora. Es relativamente espacioso y muy adecuado para 3. Se podia comer tranquilamente, quizás no cocinar pero si suficiente para calentar el desayuno o hacerse un café. Recom3ndable. Único contra es que no se puede abrir el balcón para no hacer ruido.

helpful front desk

It is an apt style so, we love that there’s a mini kitchen, fridge, microwave , washer and dryer (there’s an instruction on how to dry clothes inside the bathroom and a button to press -cool! Read their manual) the toilet is separate from the shower so it’s very good esp for our family of 4. Not a lot of dining options nearby but this wasn’t a problem to us, they’re all walkable anyway. We love Resi and when we come back, we’ll try other Resi Stays.

We stayed in the Japanese style suite. Great amount of space for a family of four. The shower room converts into a clothes dryer, which was amazing to me. Two private toilets and a small kitchen. Safe and key required to access premises. Highly recommended.

Spacious with kitchen and washing machine, so great if travelling with a family. Could have been cleaner, by Japanese standards, but maybe my standards just got skewed by the other pristine hotels I stayed at during my time in Japan though .

Very quiet area. Many restaurants nearby that don't show up on google maps. It is a little bit of a walk to the subway lines. A/C worked good. It had two toilets which was nice and a kitchen.

Quiet area but close enough to convenience stores and restaurants. Bathroom dryer tricky at first but it was fine. Staff very responsive whenever we needed something. Clean and spacious (in terms of Japanese hotels).

Propre, calme, confortable. La machine a laver et le coin douche séchant... J'ai pris bcp trop d'affaires du coup ;)

Do not stay at RESI Apartments, you’ll regret it. You can’t check in at the apartment itself; instead, you have to go to a separate check-in building located 45 minutes away. The process involves a 20-minute walk, a 25-minute metro ride, then waiting another 20 minutes to check in, followed by a shuttle ride to the actual apartment. The entire process takes almost 2 hours just to check in! I’ve never experienced such an inconvenient and ridiculous check-in process. There are plenty of other places to stay that don’t require this kind of hassle. Avoid RESI Apartments.

Very modern, clean and quiet. It was very spacious. I definitely recommend this place!

整體入住還不錯，如能有提供飲水機會更好，每天都要買水，水很重很不ok

Our room was impeccably clean and toiletries were provided which was nice. The beds were comfortable. The area around the hotel was safe and quiet. Lots of shopping and dining choices within walking distance. We would stay here again.

Location was ideal , quiet and pleasant area. The apartment was far too stuffy. We were not allowed to have the balcony doors open , only 10cm , so we had no access to fresh air. My partner has breathing difficulties and can’t have the air conditioning unit on all the time. Had we known this previously, we would have chosen a different apartment in Kyoto. It’s not ideal that it’s not mentioned in the posting either !! The carpets really need cleaning, lots of stains.

Staff here was excellent incredibly accommodating they helped us with our luggage, which is imperative when you’re traveling from multiple cities. At the front desk, however they also have one of the best teas that Japan has to offer that they brew themselves in-house on the daily.

Overall very good experience. The kitchen was fully functional if a little tight. Really liked the location as it wasn’t too close to Kyoto station (and hence, all touristy) but it wasn’t far either. Quite central and a short walk to karasuma oike station. Also, having a washing machine in the room was AMAZING! The only very small complaints would be that the carpet had a few small stains and the room was a bit small, then again, almost every hotel in a major city in Japan is small.

きれい

we like it very much, Samiya who help us in checking very accommodating, The instruction is very clear, got shuttle from the place were we check in to the apartment hotel. overall my family is happy liking the place very much. we can stay here again.

Great place, great service, horrible check in process