Jacaranda Indian Ocean Beach Resort

Very good stay

It was first time to stay at Jacarandas. We chose it to celebrate our 50th wedding anniversary, and we were very pleased. It came highly recommended by friends that have oftentimes stayed here. Staff was excellent, professional, and always helpful. We will continue to recommend and return ourselves.

More private beach than the other resorts in the area

La posizione sull'oceano rimane magnifica, purtroppo non il servizio complessivo dell'hotel rispetto all'eccellenza che avevo apprezzato anni prima. Perfetto invece, per arrivare all'hotel ho utilizzato samuelnjogu03@gmail.com affidabile e fantastico autista e guida anche per tutto il soggiorno. The oceanfront location remains magnificent, unfortunately the hotel's overall service does not compare to the excellence I had enjoyed years earlier. Perfect however, to get to the hotel I used samuelnjogu03@gmail.com reliable and fantastic driver and guide also for the whole stay.

The property is absolutely NOT disability friendly at all. It was even impossible to get a cushion for the rattan patio chair outside of our room, despite repeated requests. This made the beautiful patio otherwise useless. The internet is completely useless as well. I’ve traveled the world, but cannot recommend this place. However, the staff is amazing.

The hotel is in a prime location but could benefit from a major facelift. Staff are nice and offer friendly service

Staff are friendly but the property lacks maintenance

Service rather poor. Emplyees not trained. Long time to wait when you order food. The pool is very shallow....more for children. The hotel has a arabic..Indien architecture....many rooms with different categories. Its nice it's situated right on the edge of the beach.

A couple of the staff were very rude..but overall it was very nice.

Dejligt sted for afslapning. Et ungt team af dansere lavede flotte opvisninger. Maden var primært lagt an på buffeter , mindre udvalg af a la carte. God morgenmad. Meget venlige medarbejdere.

Great service, good location and good value.

Quiet and peaceful. Beachfront rooms are excellent locations. Excellent beach. Good swimming pool. Very good food. Supersport sports channels and very good TV reception in each room. Afternoon tea and cakes served by the pool.

We liked the place for its serene nature, very clean beach and a quiet to place to relax. The food was good and there was a good entertainment programme with an in-house team of entertainers. The only area of concern for us was that the bathroom water was hard and the soap provided could not lather well for a good shower. Proximity to local shops was helpful and we were able necessary supplies. Another concern is drinking water - the hotel provides 500ml of water a day and if you require more you will have to pay for it! This I think is something they could look into given the warm weather that requires frequent rehydration

The food needs a i little bit of improvement. First 2 nights the dinner was sub par for international standards. Not too sure if it's because there weren't too many guests at the time. It did improve as more guests came but it should always be good.

The property has extended beach access, great breakfast options and iconic baobab trees

The beach and gardens are magnificent. The chef is awesome and staff friendly

Belle hôtel,propre,gentillesse du personnel. Bonne nourriture.Tout pour passer de bonne vacances. . Je conseille cette .

Hotel un peu plus petit que la moyenne des “resorts” a Diani, mais ca le rend aussi plus paisible. De plus, il se trouve en bout de plage cote nord, ce qui aide pour la tranquilite. Pas beaucoup de vendeurs ambulants qui harcelent les touristes bronzant sous les palmiers. Des equipements un peu vieillots, mais fonctionnels, l’air de la mer etant tres corrosif, les element metalliques resistent mal. Cependant l’hotel, les chambres et la piscine sont tres propres et le personnel tres attentif et disponible. Quelques soucis d’organisation tout de même - pas toutes les factures du restaurant etaient pretes quand on faisait le check-out...

The hotel staff was awesome. They even made a cake for me on my birthday.

Hotel location is very good and the beach is beautiful. The staff are friendly but the breakfast and dinner room for improvement