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Such a beautiful location, they have no open bars or restaurants until 3 pm, and unfortunately the staff is not friendly at all, you are not allowed to go into the beautiful golf course unless you are playing and the property needs to be updated a bit.

Excelente muy bonito hotel

Muy bonito

The hotel is ok, the staff need to be more attentive it just feels like they want the hotel to die. Restaurant only open for breakfast, the sports bar didn’t open during my stay y asked why they say because lower ocupancy. I will definitely not stay here again.

Habitación amplia, cómoda y bien equipada. Las instalaciones del hotel son agradables y el entorno muy tranquilo. La oferta de restaurantes es algo limitada, aunque siempre hay uno abierto. La limpieza y el servicio podrían mejorar en algunos detalles, pero en general pasamos una estancia muy agradable y nos hubiera gustado quedarnos más tiempo. ✨

My stay was in a junior suite, I had booked it because I wanted a view, the room had a partial view of the sea, and golf course, I would say it was a nice view. The room, however was marginally clean, smelled of dust, the windows were dirty, although the bathroom was clean with the exception of the half worn off factory sticker on the base of the toilet, not a big deal, but certainly lends to lack of attention to details. The coffee maker did not work, and there was only one cup provided. The road had a spacious deck, but it was dirty, the outside light did not work, and the single comfortable chair was broken and unusable, the Chase lounge had no pad, leaving a small table with uncomfortable chairs as the only seating. The property is very poorly marked for directions on how to get to your room, no direction/map from the front desk, leading to a lot of walking around through poorly marked corridors, searching for your room. My room was on the third floor, I do believe there is an elevator on the property I did not locate it, requiring hauling luggage up three floors. The bed and bedding we’re not particularly comfortable, but adequate. Most annoyingly, there was no hot water. I believe this was a hotel wide problem, as friends that were staying in a different area of the resort and they also had no hot water. At checkout, I discussed all these issues with the front desk. Staff received cursory apologies, no meaningful explanations or offers to try to make things right.

Clean Room, Ocean View

View and access to beach were fantastic

Great stay

Great views from room number 315 and 333. Was very relaxing watching the pelicans from our patio and even saw a few dolphins swim in after a school of fish. A few repairs are needed in the rooms but overall the rooms are spacious and clean.

Restaurant very basic. No hot water in bathroom. The on

Not clean, mosquitoes, no air conditioning

Excelente

Ya no tienen personal el mantenimiento es muy malo,

Great service

This has very nr

No good room service, just one bottle of water for the whole week, we were two persons and had only one coffee cup, no spoons. The room was very cold, with not enough blankets. No soap in the bathroom. No Shuffle Service from the airport, just depending of a single and super expensive taxi service. No good restaurant service for breakfast. All the costs in the hotel were extremely expensive and NOT with the expected quality.

Very peaceful and quiet resort, not too many people. Room was clean, food was okay, beach sand and water was clean. Lots of beach chairs available and kayaks/paddle-boards to rent. Hotel staff don’t speak English so learn some Spanish.

Bad service and rude staff

Everything on website was false advertisement. First the roof top bar only open 1 time while we were staying there.there was no spa was very disappointed. We had make are own call to have someone come to service us and was extremely expensive more than the us prices . Sheets pillows were not clean my light on patio didn’t work and no one came to fix it after I let them know. and service was terrible. I would take this of Expedia was very saddened cause I thought I was staying at a real resort this was no resort.