Avataar Kathmandu Hotel

At arrival, one room was give (room 301) which was beyond expectation. Very dirty floor, dirty microwave, not functioning fridge, windows so filthy you could not see through them, balcony doors not falling on the locks, door handles stained with pigeon poo: just horrible. Went to the clerk at reception who mentioned there were no other rooms and displayed a very not-interested nasty attitude. When asked for a full refund, he called the manager and all of a sudden, another room was available. This was room 405. Went to inspect this room as same story as 301. Not acceptable at all. Finally room 306 was shown and and this appeared to be a little better. However, the floor and furniture were very dusty bathroom was now finally OK and acceptable: however the level of cleanliness was not. I ended up cleaning the floor and furniture myself and asked for a mop and cleaning detergent. Delivered was a very black dirty mob and no detergent at all. Guy..this is the level of the Avataar hotel. Breakfast on the top floor is a big joke. except for the view. Dirty stained cups and ended up with rash on my tongue. I took just one day breakfast only where I only drank the tea wit this result. Positive matter is the water pressure and warmth of the shower. ON the first day of breakfast I met the manager/owner? who wanted to have my opinion and would connect with me later on. I briefly shared my experience and never heard from him again. This hotel is a big rip off.

Staff was very friendly and professional. I would recommend this hotel of location and the staff making it positive experience. Hotel is old but the staff made it a great experience.

Great location on one of the few quieter streets in Thamel. Super friendly staff that will make you feel at home during your stay. My favorite feature was the rooftop, which one of the highest in Thamel, and great for soaking up the scenary of mountains and some glorious sunshine - also with it being the highest up there privacy is very well established too. Ruchana and Sanjay were phenomenal managers and will ensure you are comfortable and well settled.

Good

The overall experience I had at this hotel is very positive! I was first given an upgrade to a suite, which the room is very big, clean and comfortable! Their wifi is great and stable too! The breakfast was great with a great variety of selections. Most importantly, the staffs have all been friendly, helpful and very professional addressing my requests. They are also able to help you book customised tour trips around Kathmandu. I will highly recommend this hotel to others!

Friendly staff is a star for this hotel.

Excellent location for meals, coffee shop directly across, tours, shopping, and some tourist sights. The room had a clean design and all facilities working.

Overall a very good experience! Hotel, location and especially staff are very welcoming and a joy to interact with! It is really downtown Thamel area! I would chose this hotel again :)

Liked everything The staff was so kind. Would liked to have had phone number to tell them where I was in the airport since I was not in arrivals

The hospitality and welcomeness was exceptional. The staff were very polite and friendly. The property is nicely situated in the midst of a bustling tourist-town Thamel, which made it easier to go around. The amenities provided were great as well. I recommend this place for future travelers!

部屋に入ると清潔感に欠ける印象を受けた。ベッドを確認したら、シーツが汚れていたのが気になった。シャワーの横に洗面台があり、シャワーを浴びると木製の扉が濡れてしまう。出るまでに時間はかかるが、シャワーのお湯は温かく湯量も十分だった。

작년에 비해 방의 온도 조절이 가느해서 좋았다.

Location , clean & safe . View from top is awesome. Mr Josef in restaurant wonderful and really cares guest. Though tea kettle is available but milk powder is not provided.

Good budget hotel. Clean, safe, and friendly staff. Easy to get anywhere with plenty of taxi and buses nearby. area full of tourists and backpackers.no trouble at all.my only complaint is about breakfast.they should add more items. Apart from this I would recommend to anyone.

Good location for what meeting up with my party in Thamel.

It's at the heart of Thamel. Close to everything. Great customer service and restaurant at the 6th floor was great.

Staff and management had very good customer focus. They were well trained and professional.

Location is great, stafff are friendly and the showers are super hot. Also breakfast is fantastic

The Avataar Hotel has very talented staff, respect the customers and very well aware regarding the need of their customers and provide them the required services. The Hotel has a very good room service and the staff always smiles when they are providing the services to their Guests. This is my second visit there in last two years and I wish I travel to Nepal every year and will enjoy their services. The Hotel has extended in house travel agency.with very well experienced staff and the drivers of their cabs fleet are responsible, trustworthy and courteous. Ashok Sharma

朝も夜も停電になる。