Uptown Condotel

i like the location, friendly staff. It’s clean. I suggest adding electrical outlets in the upper level. We didn’t have warm water for shower.

It was our first time to stay at Uptown Condotel and it was a good experience. The room was clean and spacious. Service was great.

A great place if you like mice in your overpriced room! Their online prices are cheaper than their walkin rates, so I had to book a room online in their lobby. Staff unfriendly. I rented a suite and they charged extra to makeup the sofa bed. Had to move the refrigerator and plug it in myself. Aircon in a strange position and you can't hear if it's accepting commands from the remote. And the mice. Beakfast was a joke. In a cafeteria-syle room, there was no creamer for the coffee ("sorry, out of stock"). I ordered the only non-Filipino dish of the 6 on the menu (all the other were the usual rice, egg and some type of meat) , French toast with butter and jelly. When it arrived, no jelly ("sorry, sir, out of stock"). There is a supermarket a few blocks away and the in-house independent coffee shop had creamer. Stay there only if you have money to burn for a second-rate place (I paid 56USD for a double) and you have business in the area. Downtown is far away.

Kind and helpful staff. Items on breakfast menu not always available, varies day to day. WiFi was down 3 out of 7 days when I was there, for the full day. Location is relatively quiet, which I liked. Advertised with bidet but upon checking with counter staff, no rooms have bidet. The room is big and spacious, bed is incredibly comfortable. I would consider staying there again, it has been a pleasant stay overall.

We had fun on New Year’s Eve there with the whole family.

Staff was nice but bed and furniture were uncomfortable. Location was away from downtown but in a nice and quiet area

A nice quite place with friendly staff

Many technical difficulties. Furnishings missing. Appliances missing. Just not ready.

The lobby very impressive. My room was on the 2nd floor. I am a walker so I did not know that the elevator was out of service.my sister who has disability was not able to visit me due to the non existent elevator. The room smelled cigarette. I complained as I booked a non smoking room. The receptionist Ella told me that all rooms are non smoking. So clearly the housekeeping did not report the incident. Ella was so gracious n moved me to another room. The bed was on the loft so if you have a heavy luggage or has disability or elderly, it will be difficult to go up n down the stairs. The room is clean n has a kitchenette and a pull away bed which is a plus. The price is affordable. So I might give this hotel a chance the next time a visit Cagayan de Oro City.

I enjoyed my stay! The staff are courteous and helpful.

Bed was so comfortable and restaurant had great food

This condotel was very relaxing and lots of room. It was a condo at the price of a reasonable hotel for much less. Will definately stay here again

When my family arrived, the rooms were not ready. Then they gave us a room where the door lock is broken and we cannot close it. They ended up giving us the master key do we'll be able to lock it if we leave the room. Employees are doing all the departmental work. The elevator is out of order. We have to climb the stairs to go on the 2nd floor. There's no bell boy to carry our luggages. All male employees carried the luggage for us including the security guard. Their laundry service is bad too. It took them 3-1/2 days to do ours. Because their machine broke down.

The hotel according to the previous reports was minutes from the airport. It may have been last year but now the new airport is built it's an hour's drive away and cost 1,200 pesos each way in the hotel courtesy car. The hotel is quite a long way from any beaches and the city itself but there is a shopping mall nearby and freshly cooked chicken stores as well as local restaurants. Staff were courtious and helpful and the room was serviced daily apart from replenishment of shampoos and soaps. There are cooking facilities which was good and also many TV channels and the bed was comfortable and clean. The breakfasts were cooked fresh and fairly wholesome but the choice is somewhat limited. Fairly good value for money.

We paid a total of $109 for 4 people to stay there, 2 on hideabed. we found out later that the hotel is far from center Cagayan de Oro and this caused many problems. We also found out there are hotels in cagayan with similar amenities and better facilities at half or less the cost. The pricing structure is not remotely fair to the traveler. We were in late and out early. breakfast was good. Also it was a slight battle to get sheets on the hideabed when we had already paid for the extra travelers.

This was my second time in Cagayan and i really enjoyed this Hotel its a little out the city but great location quit nice place to stay

Room was tidy and comfortable, but noisy at night due to adjoining room late night partying and loud 24 hour car and foot traffic from customers using businesses located below the 2nd floor room. The free breakfast was small portions, very basic, and cold except for the rice and coffee. Overall I was disappointed because the hotel rates are higher than other establishments closer to the city center yet less satisfying overall.

The hotel itself is fairly new. The neighborhood is very safe. The SM Mall is just down the street. It does have small shops inside the hotel. My favorite is the meat shop, where you can buy Kobe beef, but many different types of cheeses as well. It has a cleaning service, spa and electronic bingo. My suggestion would be to open a convenience store as well. I had to go back into the center of the city just to get mouth wash. Overall a good experience... I will stay there again.

A pleasant surprise, room was very nicely furnished, clean and felt like home. a very comfortable stay here, and is close to SM mall.

Excellent place to stay and save money!!!Close to SM and the ability to cook!!!Only things missing are a pool and a cr upstairs in the loft style bedroom beside that excellent but no place is perfect!!!