โรงแรม อากูมาร์ อาโตชา

Improved? When I leave dirty dishes out and they are not taken seaway for the 5 days I am there??? And I have to go to the front desk NOT once but twice to ask for new glasses and coffee cups? We were drinking out of 3 oz paper cups for the duration of the trip? VERY disappointed with room service AND front desks lack of concern

Bra

All was fine, but not exceptional. Perfect for a regular business stay. Breakfast could be improved by including some healthy options (nuts etc)

Ubicación y atención

Shocking - do not stay at this hotel. I stayed Friday 12th, through Monday 15th. On Sunday, while we were out, someone accessed our room with a key and stole a credit card [which they tried to use less than a mile from the hotel]. When I informed the staff, all I was told was, wait for the manager in the morning. When I went to find the manager next morning he was not there but left a message to report to the police. No other help offered. This theft was clearly managed by someone accessing the room with a key, not a break in. The managers response of 'report it to the police' [and no other advice or assistance] was terrible customer service. We were robbed on their premises and no one cared or helped at all. I wonder if this is how they would like to be treat if this happened to them when staying in a hotel in a foreign country. Shocking - do not stay at this hotel.

Shocking - do not stay at this hotel. I stayed Friday 12th, through Monday 15th. On Sunday, while we were out, someone accessed our room with a key and stole a credit card [which they tried to use less than a mile from the hotel]. When I informed the staff, all I was told was, wait for the manager in the morning. When I went to find the manager next morning he was not there but left a message to report to the police. No other help offered. This theft was clearly managed by someone accessing the room with a key, not a break in. The managers response of 'report it to the police' [and no other advice or assistance] was terrible customer service. We were robbed on their premises and no one cared or helped at all. I wonder if this is how they would like to be treat if this happened to them when staying in a hotel in a foreign country. Shocking - do not stay at this hotel.

Personal impecable

Habitacion grande. Camas muy cómodas. El servicio es muy agradable y el metro está a 5 minutos.

Como siempre es un hotel donde te sientes a gusto, es mi segunda vez y espero que sean muchas más, el personal fue muy atento, la comida en el restaurante estaba deliciosa. Es un hotel que recomendaría siempre.

スタッフはとても丁寧で快適でした。ドライヤーが弱かったのとシャワーの出が少し弱かったのが残念でしたが、快適に滞在させていただきました。

The room bathroom had sewage odor, we tried to rinse the bidet next to the toilet with hot water and close it, then the odor is gone, but came back after next day !!!! From our room, we can hear people talking in the next room, it was so noisy.

Esperava mais de um hotel 4 estrelas. O quarto é confortável e possui camas king size, o que é um ponto positivo. Porém, na primeira noite, o sistema de aquecimento de água não estava funcionando adequadamente e o chuveiro não esquentava o suficiente. O técnico foi ao quarto imediatamente, mas não conseguiu resolver. Em seguida, nos foi oferecida a troca para um quarto com duas camas de solteiro, o que recusamos. Também nos pediram para ficar à disposição do técnico da manhã seguinte, o que não consentimos, já que tínhamos uma programação turística. Na manhã seguinte, o aquecimento voltou a funcionar normalmente e permaneceu assim durante toda a nossa estada. A televisão não é smart, então acaba tendo pouca utilidade. O isolamento acústico é muito ruim. Além disso, a pizza servida no restaurante do hotel não é boa. Não voltaria ao hotel.

Excelente Servicio, hotel muy bien ubicado para viajar y se descansas muy bien

La atención del personal del hotel fue maravillosa, muy atentos y amables. La ubicación del hotel en muy buen lugar

Super great !! Nice time and professional staff . I do recommend the hotel , thanks

Hotel próximo ao metrô e estação Atocha, ótimo café da manhã. Porém, estava bem lotado, houve demora no checkin e nossas chaves pararam de funcionar todos os dias e tinham que ser trocadas constantemente.

깔끔하고 조식도 맛있고 좋았습니다.

I did have very nice stay, nice clean room, wonderful staff and good choices for buffet style breakfast.

De airco werkte niet goed, ik werd s'nachts wakker omdat het zo warm was. Geen aanrader!

Quarto e equipe impecaveis