Hotel Palacio de Aiete

Everything was excellent. The bar and bar staff were excellent

Confort basique pour un hôtel 5*. Hôtel un peu isolé et éloigné du centre, parking très difficile et pas garanti

Muy buena experiencia, el personal fue muy amable y nos facilitaron mucho las cosas durante la estancia.

Staff very helpful, providing a bed and bowl for my dog after a long drive

Lite större frukostutbud.

Helt ok hotell, kanskje lengre unna sentrum enn vi forestilte oss, kjedelig frokost med dårlig kaffe.

バルへ行きましたが、行きはタクシーでした。帰りのタクシーがなかなか捕まらなくて、ようやくタクシー乗り場を見つけてホッとしました。

Not located downtown but a fantastic hotel. Great room. Very nice. Would return.

Hotel a 5 minuti dal centro e dal mare. Parch

Trots avståndet till de centrala delarna så var det ett väldigt bra hotell. Enkelt att gå ned till stan och åka tillbaka med en av de flera busslinjer som passerar hotellet. Trevlig personal och fint rum. Saknade dock möjlighet att casta från mobilen till tv:n.

Personal war sehr höfflich und zuvorkommend Das Gebäude an sich ist etwas älter und dementsprechechend sieht es aus.

This was a lovely hotel, about a 30-50 minute walk to the main areas of San Sebastián(all downhill) the walk back was a little hard as it’s very uphill but there is a regular bus every 15 minutes for about €2, bus stop a short walk from the hotel. The room was clean, quite and roomy with a nice bath and shower and toothbrushes soap etc provided. Note there is no kettle or mini fridge etc which would have been nice. The staff of the hotel were very friendly and extremely helpful. The cafe/bar is also very nice and very good value for coffee/beer (€2-€3). The one thing that let it down and the reason I didn’t not give 5 stars was because of one member of staff at the bar. I asked if it was possible to have just a mug of hot water (to make tea in our room with bags we had bought) he said this is not possible as mugs couldn’t be taken to the room. The following day I arrived with my own flask and asked if he could top this up with hot water kindly and he scoffed at the idea and was quite rude. He did fill it up but made me feel silly for asking. I then asked for a little bit of milk, to which he also looked at me like I had 10 heads! He then said he had to charge me for the milk (fair enough but he didn’t have to be so rude about it). I also thought this was unreasonable as I’d spent money all day on beers and coffee. Every other member of the bar/cafe were very friendly however.

Hotels in San Sebastian are expensive and this one is priced too high for the distance from the town and the condition of the hotel. Restaurant is excellent. Great menu del dia

Hotel muy correcto.

We booked an accessible room and the bathroom shower flooded the whole bathroom.The screen was not watertight and the floor was treacherous.We arrived quiet late and so chose to eat at the restaurant.The waitress was incredibly rude!!

En general bien. La zona no es la mejor, por estar demasiado lejos del centro. Hablan de parking gratis… en realidad es una zona de aparcamiento alrededor del hotel que pertenece al propio hotel, pero que en el caso de que estén llenos, no existe opción a poder aparcar. Es un poco engañoso.

Habitacion muy amplia y comoda. Personal muy amable El hotel esta un poco lejos de la ciudad en una zona tranquila

Nice hotel in a quiet neighbourhood. Not too far to walk i into the city and good nearby buses

Average hotel. Comfortable beds and a good size room and balcony. Quite odd to have no balcony furntiure or a fridge in the rooms and dated tv, air conditioning etc - not exactly 4 star! Nice small terrace but hot tub wasnt available. Dissapointing! Bar closes before midnight, againdissapointing and not in line with being a 4 star hotel. Front desk staff were helpful.

Great