Reception staff were fine, housekeeping was rubbish and for the whole two nights the hotel had no hot water. We were out during the day when I was advised there was some hot water. When we arrived and when we left and the times we were in the hotel, there wasn’t even a trickle of hot water. Booked for two nights received no replacement of tea or coffee in my room for the second day. Very uncomfortable pillows and a bathroom that came out of the 1980s.