ซื้อห้องพัก 2 ห้อง และซื้ออาหารเช้าสำหรับ 4 คน แบบชำระเงินล่วงหน้าเรียบร้อยแล้ว แต่เจ้าหน้าที่โรงแรมแจ้งว่า ซื้อแต่ห้อง 2 ห้องอย่างเดียว ราคาที่จ่ายมานี้ยังไม่รวมค่าอาหารเช้า โรงแรมกำลังปล้นค่าอาหารเช้า คนละ EUR 26 x 4 = EUR104.- แย่จังเลยครับ โทรแจ้ง Hotel dot com แล้ว เจ้าหน้าที่ชื่อ คุณอรทัย เธอไม่ให้ความช่วยเหลือใดๆๆ นิ่งเฉยกับเหตุการณ์ที่แจ้งให้จัดการ คงคิดว่าไม่ใช่ความผิดพลาดของตัวเอง. แต่เงินเดือนคุณมาจากค่ายายหน้าระหว่างลูกค้ากับโรงแรมต่างๆๆ ทั่วโลก ปราศจากการดูแล และติดต่อกลับจาก Hotel dot com

excellent customer service and great ambience and good

Staff were amazing and very helpful especially the housekeeping staff.

Awesome hotel. Great garden in the back for casual stroll. Enjoyed our stay.

Taj hospitality is wonderful. Construction ongoing but no inconvenience.

Dining area congested at breakfast.getting coffee,server concentrating one table ignoring others,managers come and go without results, Menu tastes and variety can improve Front desk is good and respon Sive,lactate in lobby restaurent good Overall room refreshness and monitoring and improve breakfast menu and conditions is highly recommended

More than Excellent Food options, it was the warm welcome and service of the entire team that made our dining experience even more enjoyable We were very impressed with Nikita, Muskan and Ashish for their constant attention and energetic smiles.

Impeccable Service

It was overall very good experience

Such a beautiful and amazing stay we had with our family. We had a group booking with three families and it was memorable. The staff made sure we were well taken care of, well fed, and they were so warm. Taj lives its name and I am happy with my decision to stay here. Food has so many options and very tasty too.

Excellent hotel with super clean rooms and very elegant lobby. Very friendly staff

Loved the stay at Taj Ganges, Varanasi. Great Place for family stay with lot of greenery, fresh mango and to taste local culinary. Breakfast was stunning awesome with lots of love served along with the food. Their team deepak, punam, Abhilash and Rohit were super helpful and gave us tour of local food tour by serving. Surely we love to come back.

Good property

Convenience and atmosphere

Staff was helpful. Food was average. Continental food and breakfast offering was better than the rest of lunch/dinner options. Car service was excellent!!

Luxe accomodatie in Banares (Varanasi). Groot zwembad en nieuwe gym in de tuin. Mooi ontbijtbuffet. Bij aankomst wel heel druk bij de receptie. Er wordt een nieuw deel bijgebouwd naast het hotel. Geen last gehad van de werkzaamheden.

The stay can be summed up in one word - FANTASTIC. Do i need to say more.

Great hotel. Enjoyed.

We stayed for 2 nights at Taj Ganges. Property is nice and staff - Muskan is friendly and helpful. However, the bed sheets in one of our room had tea stains and was dirty and the bedsheet was not changed, we observed the same bed sheet was covered with another sheet next day, it kinda lacked quality of a 5 star hotel like Taj, except that food, transportation service from hotel and reception staff was great.

The staff especially at the Reception, were immaculate. They were very helpful and had a smile on their faces. A special thanks to Mr Khan at the reception !