ซื้อห้องพัก 2 ห้อง และซื้ออาหารเช้าสำหรับ 4 คน แบบชำระเงินล่วงหน้าเรียบร้อยแล้ว แต่เจ้าหน้าที่โรงแรมแจ้งว่า ซื้อแต่ห้อง 2 ห้องอย่างเดียว ราคาที่จ่ายมานี้ยังไม่รวมค่าอาหารเช้า โรงแรมกำลังปล้นค่าอาหารเช้า คนละ EUR 26 x 4 = EUR104.- แย่จังเลยครับ โทรแจ้ง Hotel dot com แล้ว เจ้าหน้าที่ชื่อ คุณอรทัย เธอไม่ให้ความช่วยเหลือใดๆๆ นิ่งเฉยกับเหตุการณ์ที่แจ้งให้จัดการ คงคิดว่าไม่ใช่ความผิดพลาดของตัวเอง. แต่เงินเดือนคุณมาจากค่ายายหน้าระหว่างลูกค้ากับโรงแรมต่างๆๆ ทั่วโลก ปราศจากการดูแล และติดต่อกลับจาก Hotel dot com

Amazing kind and compassionate staff.

Ye

Good location but breakfast service was not Taj standard. Food quality was good but service sucked. Rooms were ok.

Not worth the price tag. Rooms smelled strongly of cleaning supplies

The breakfast room, Chowk, needs refurbishing. Very attentive staff.

A delightful bit of luxury as a relief after a two-week tour using a range of fairly budget-style hotels! The staff were all very well trained and helpful, the room was great and the food we had while there was very good. Only slight disappointment was the pool area was definitely set up for exercise rather than relaxation - no comfortable spot to enjoy a drink or light meal outside there or anywhere around the extensive grounds.

Nice oasis in Varanasi - would recommend to anyone. Dilip was very helpful staff member!

excellent customer service and great ambience and good

Staff were amazing and very helpful especially the housekeeping staff.

Awesome hotel. Great garden in the back for casual stroll. Enjoyed our stay.

Taj hospitality is wonderful. Construction ongoing but no inconvenience.

Dining area congested at breakfast.getting coffee,server concentrating one table ignoring others,managers come and go without results, Menu tastes and variety can improve Front desk is good and respon Sive,lactate in lobby restaurent good Overall room refreshness and monitoring and improve breakfast menu and conditions is highly recommended

More than Excellent Food options, it was the warm welcome and service of the entire team that made our dining experience even more enjoyable We were very impressed with Nikita, Muskan and Ashish for their constant attention and energetic smiles.

Impeccable Service

It was overall very good experience

Such a beautiful and amazing stay we had with our family. We had a group booking with three families and it was memorable. The staff made sure we were well taken care of, well fed, and they were so warm. Taj lives its name and I am happy with my decision to stay here. Food has so many options and very tasty too.

Excellent hotel with super clean rooms and very elegant lobby. Very friendly staff

Loved the stay at Taj Ganges, Varanasi. Great Place for family stay with lot of greenery, fresh mango and to taste local culinary. Breakfast was stunning awesome with lots of love served along with the food. Their team deepak, punam, Abhilash and Rohit were super helpful and gave us tour of local food tour by serving. Surely we love to come back.

Good property