Disappointing experience overall. Big rooms, outstanding views. Great location Breakfast is opulent, but regressed in quality compared to past stays

Great staff, beautiful hotel, clean and spacious room with an amazing view.

Overall just amazing

Very big room with stunning views, large tv, cosy bathtub and airconditioning you can actually control yourself, which is super. Only the mattress was very bad and no real duvet, only some sheets. Very good extensive breakfast with lots of healthy choices like salmon and avocado (only a pity they put salt on it ☹️) and very friendly and hepful staff.

Le service n’est pas satisfesanr

✨✨✨✨✨

Hotel nuovo e ben arredato. Personale efficiente e gentile

Las habitaciones eran amplias y con todo tipo de instalaciones y servicios dentro. El desayuno tenia productos frescos.

Oda temizliği ve duzeni parasını hak ediyor

Excellent stay.

Excellent breakfast - variety of choices & an excellent spread! Staff were welcoming.

Excellent amenities and

My stay at Grand Hotel Millennium Sofia was exceptional from start to finish. The room was spotless, beautifully designed, and extremely comfortable, with great attention to detail. The staff were consistently courteous, professional, and genuinely welcoming, making the whole experience feel seamless and relaxed. The amenities were outstanding — the spa, restaurants, and common areas were all impeccably maintained and added a real sense of luxury to the stay. Overall, a perfect experience that exceeded my expectations in every way.

Good smell, great room. Nice casino

WE MISSED BREAKFAST ON 1TH DAY NO INFO IN THE ROOM /

Hôtel incroyable, proche du centre. Chambre spacieuse, on a adoré

Excellent hotel. Great staff 👌

I have been staying at the grand millennium since they’re opening for the past five years. They used to have a five star and very welcoming staff. Some of the new front desk staff (especially the lady supervisor), were rude and lacked attention to details. Made me feel uncomfortable when they ignored the fact that I have Hotel.com vip status, and refused to even consider the basic amenities such as a free parking…which they always gave. More over our first night at was in a room without a working AC room 1117 (double check if you get this room) and at first they just insisted it is just a configuration (as if we are dumb not knowing how to use an ac remote) the next day they checked and they confirmed the AC didn’t work, and switched us to room 2317. NO APOLOGIES NO UPGRADE NOTHING. I didn’t ask for anything- but what makes a five star hotel is their proactiveness at making the customer feel wanted and attended to. This was supposed to be a very special trip. Spoiled by a chain of events. Other than that the rooms are big an comfortable The staff at the spa are amazing, and the ladies who did our pedicure were very professional. The restaurant breakfast staff, there used to be a lady that was really top and a phenomenal memory - unfortunately was no longer there.

Cool

Q