BIG4 Melbourne Holiday Park

Great place lots of amenities for kids. Great customer service

We have stayed at Big 4 sites before so had an expectation it would be similar but unfortunately this one let us down - first of all it was soooo over priced for what we got - a tiny 2 bedroom cabin advertised as a 6 birth yet they charged an additional $300 for a 5th guest which ended up = nearly $500 a night. You’d expect more for this price like the bare basics of WiFi but there is only WiFi in their main areas which was no where near our cabin. Tiny TVs, tiny couch, tiny bathroom & shower with no bench tops to put your things. They advertised as being 10 min from the city which it’s not. There’s nothing to do in the area nor on site except for a dirty small kids pool which was not clear water and stunk of chlorine, an outdoor cinema with the most uncomfortable chairs I’ve ever seen. What annoyed me the most was I looked online after arrival and saw there was better cabins available which we would have been happy to pay for a better upgrade and there was heaps of availability and they were half the price of what we paid which made us feel very ripped off. For the sake of having a good time away we took the loss (of paying up front no refund booking ) and moved elsewhere and for a cheaper price than the big 4 we stayed near St Kilda beach in a beautiful 2 bedroom 2 bathrooms two lounge rooms WiFi streaming devices

Had lovely stay, we had two units and both where very nice, the beds were really comfy and the Aircon worked great. Staff were great really helpful especially Loo. Park is very clean and have nice facilities. I would recommend this park to anyone wanting a nice relaxing time Van 10 and 12 check out 3rd December

We enjoyed our stay here. Clean and tidy park. Only downfall was the parking was very tight and the shower leaks a lot!

Location, staff good.

Such a fantastic caravan park. Great for kids with heaps to do and very relaxing.. Wish i had more of a chance to take a day and relax. Only minus is the price, its quite expensive but i suppose these are the times we live in.

Cabin was clean and tidy and the park was clean and neat. Very quiet location with very little road noise

It was convenient and handy location wise. The cabin was clean and tidy. The only downside was excessive noise coming from the laundry at Night. I believe the laundry should not be allowed to operate after 9.30pm.

Studio cabin was well appointed and perfect for a one night stay. The AC was when I arrived which was fantastic as it was such a hot day! Late check in easy to arrange with reception. Thank you!

Lovely stay. The staff were very kind and attentive. Had the best sleep I've had in ages. Beautiful pool with a heated spa which was a lovely surprise. Children loved the entertainment room and outdoor cinema is a lovely touch. Very quiet considering the close proximity to the city. Will definitely stay again.

Nightmare to check in to get a key.

Ideal location for us, close to where our family is located in Reservoir. Both the cabin and the holiday park was clean and tidy. Cabin had everything we needed for a 3 night stay. My only criticism is the high price per night.

Excellent stay

Great little cabin, very suitable for my needs!

It had everything we needed, such as microwave, fridge, stove top, and enough room to leave our oversized luggage without it getting in our way. This was important, as this included a massive ice hockey goalie bag that needed to be easily accessible but out of our way. Being able to open the windows for fresh air, or close them and put on the air-con (heating) was great. Parking right next to the unit was great. So much better than staying in a hotel where we would be having to lug our oversized bags up stairs, in an out of lifts, etc. The bed was comfortable, the place was clean, just a little worn and old in the bathroom. We didn't get to use the pool, but saw others enjoying themselves in it even on a cold day, so it must have been a decent temperature in the water. I would happily stay here again.

Great spot for family get together.

All round great experience. Thank you

Great location.easy access to the city. Clean and friendly.

Loved my stay, it was easy check in, communication form staff knowing I may be late, was impeccable. The cabin was so clean and had milk so I could enjoy a cup of tea upon arrival. Thank you very much, Ill certainly be back soon. Regards Judy W

Had late check in, lovely to to have lights and heating on in the unit. Drop box and text messages trouble free.