Crowne Plaza CANBERRA by IHG

Fantastic buffet breakfast, conveniently located, helpful staff, really enjoyed our stay!

parking, cleaner, outdated bathroom, price

The staff were very helpful and courteous.

Nice hotel - but forgot an item on the room and they did not answer our messages when we tried to contact them to get it.

Everything is good

We had a great view of the New Year's fireworks from our room. Room was clean and the service was great.

Room was clean and great size. Location is superb!

Review: Stylish vibe, but let down by dated rooms and breakfast policy Overall Rating: 3/5 Stars My stay at the Qt Canberra was a bit of a mixed bag. While the hotel has a cool concept, there are several areas that need improvement to match its reputation. Rooms & Service The design of the hotel is definitely unique, but the rooms themselves felt quite dated. You can really see the age of the furnishings, and they lack the freshness you’d expect at this price point. Furthermore, the housekeeping service was only mediocre—it wasn't bad, but it lacked the thoroughness and attention to detail I expected. Breakfast: High quality, poor transparency The breakfast experience was the biggest disappointment, despite the food itself. On the positive side, the meals were delicious and beautifully presented. Qualitatively, the kitchen does a great job. However, I was disappointed to find no breakfast buffet; it was à la carte only. What bothered me most was the lack of transparency: additional drinks, such as a second coffee, were charged extra. This was never mentioned during the ordering process, making the extra costs an unpleasant surprise on the final bill. Summary: The food tastes good, but the lack of a buffet and the hidden charges for basic items like extra coffee—without any prior warning—felt like poor service. Combined with the aging rooms, it makes for a stay that doesn't quite live up to its potential.

Every aspect from checking in to room cleanliness to staff pleasant to great food during our breakfast. Just Excelent. TY very much.

Nice hotel, well located, very friendly staff

Great service and great communication with staff

We had a nice stay

Very happy with the hotel, staff and the room. 2nd visit to this hotel and will use again.

Room was perfect, as advertised. Staff were excellent, friendly, and keen to ensure all our needs were Looked after

Well kept property. Bathroom is old with shower curtain and sink. Kept fairly well. Breakfast staff very attentive and friendly, loved my coffee and omelete. Chefs really pat attention to orders. Only complain I have is about housekeeping, rooms were not cleaned properly. There was dirt on the floor near the beds, they left their key card on day 2 while they did the rooms.

清潔感あり、部屋も広い。朝食が豊富で美味しい。

Nice location friendly staff lovely outlook to parklands

Great room. Friendly helpful staff.

Loved t3he comfortable beds and the breakfast was delicious, we will definitely be back!

The room was clean and spacious. The hotel very close to most venues. However the service at the restaurant was very disappointing. During breakfast, staff forgot to cook and serve my fried eggs, and my black coffee was not served. The eggs and coffee were served after I asked for them again. At 630am, the place was not busy at all. Quite a bit of staff chatting instead of focusing on the guests. The worst part was the lack of an apology altogether. There were four of us staying in the hotel.