DoubleTree by Hilton Hotel Cairns

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The hotel was well positioned, close to all amenities. The rooms were clean but most of the lights didn’t work; though it was fixed later when reported. We checked in very late but the lady in the desk was very nice and accommodating. Over all a very nice experience.

I am filling a complaint with numerous issues please see in due course the complaint as it is Sunday still tired

Overall, a great place to stay—very clean and well-maintained.

No tiene alberca por reparación

子連れファミリーで５泊滞在しました。 プールが工事中のため利用できませんでしたが、代わりに系列ホテルのプールを利用することができました。送迎ありで、プールも素晴らしかったです。 レセプションやレストランも含めて全てのスタッフがフレンドリーで、快く対応して頂きました。 立地も素晴らしく、快適な旅行となりました。

Genial

All good

excellent location and facility.

The breakfast was very good. We had variety kind of food there. The location is also good. And it was easy to find the way to go the place we wanted to go.

Perfect spot for family

Overall Stay was pleasant and convenient. We stayed for 5 nights and the staff were very friendly. Breakfast in the morni g was my favourite with lots to choose from. The only disappointment was the Atrium restaurant menu which definitely needs to be reviewed for pricing vs the portion served. Also the Swimming pool was under maintenance which wasn't imformed or warned at the timenof the booking. So they were offering free uber to attend Their another sister Hotel Hilton that had a working swimming pool.

Sometimes, amenities were not prepared properly, so we had to contact to reception.

The Double Tree is always a good olace to stay when in Cairns.. It’s location is great and metres from The Esplanade and restaurants etc.. Easy to get to the boats if you’re going to the Islands of Cairns .

Thank you so much for your kindness!

Caring staff, good location, great service

Endroit bien situé

Always a great place to stay and so easy to get everywhere

Hotel is near to the airport only 5 minutes by taxi. Taxi's at Cairns airport are difficult to find so pre book. Hotel is close to all touristy places and esplanade. Check in was very easy with front desk informing me of various options and facilities of the hotel. Hotel has a lush garden in the middle with a stream running through it. Building appears to be old but rooms are modern. Breakfast is amazing with pancakes, soups , regular items plus array of fruits with a very lovely young hostess taking out time to have chat with us making us feel comfortable . Hotel pool under renovation but can use the other property pool. It is not very close though. The day we wanted to go was also raining so we gave up the idea instead there is an infinity pool on the esplanade which is fun with great BBQ areas. City is surrounded by mountains so the views are very good. Travel desk lady very nice and informative.

what a great hotel to finish a month in Australia the hotel in cairns was clean friendly food was stop on especially the breakfast. unfortunately the pool was out of action but we were offered a alternative. cairns a great place to relax and doubletree great to stop