Oaks Darwin Elan Hotel

Staff in restaurant were great and the food in the evening was very good, we returned Staff on reception varied, one was not helpful when we queried the restaurant closing time vs kitchen closing for orders which we had not been told about A notice is now available, but she seemed to think that telling us that is a world wide approach and we were uninformed was a good way of handling the situation Room was very good. A plate with left over food was seen in the general hallway, after it being still there the following day advised reception was eventually moved some time later Location of hotel- does not have many food options close by.

Lovely Ocean views from our room

Ideal position. Clean room with a beautiful view.All staff we met were very polite and helpful. Bar and restaurant good, could have had a few more choices in restaurant.

Great location, the p,ace was clean and the staff was friendly

I had a pleasant stay at Oaks Elan. The location is very convenient, within walking distance to many restaurants, shops, and places of interest. The staff were friendly and helpful throughout my stay. The bed was comfortable and the room was spacious, with a good-sized lounge area. The kitchen was well equipped, which made the stay even more convenient. I also enjoyed the balcony with views of the city/harbour. It was great that the balcony had a covered area with seating, so you could still sit outside and enjoy the view even when it was raining. The in-room washer and dryer were very convenient, and the toiletries provided were a nice touch. One small improvement would be to include a clothes airer or drying rack. Overall, it was a comfortable and convenient place to stay.

room was ok, pool was closed

Great room, great location, great breakfast and very accommodating staff

The suite itself was acceptable; however, several issues significantly affected our stay. Although a parking address was provided, it was not clearly stated that there is no on-site parking and that the car park is located approximately 100 metres away. As I had a sprained foot and multiple pieces of luggage, this was very inconvenient. If it had been clearly stated that parking is off-site, I would have reconsidered booking. The car park also does not allow in-and-out access. Each exit requires a new payment -$30 with coupon, which should be clearly disclosed. Reception staff repeatedly advised that weekend parking would cost approximately $11 for 24 hours, and we confirmed this several times. However, when exiting without a coupon, we were charged approximately $36 including credit card surcharge. The day before, the displayed rate was around $46 before applying the $30 coupon. This indicates the $11 figure was incorrect and caused unnecessary confusion. In addition, the washing machine in the suite was not functioning. One of the main reasons for booking the suite was access to laundry facilities during relocation, so this was disappointing. Clear and accurate information regarding parking arrangements and ensuring in-room facilities are operational would significantly improve the guest

Great breakfast on offer, better than other darwin hotel offerings

Very good rooms and very friendly staff

Free parking would be good

Yum breakfast. Nice view and room

Clean room and bathroom; great location. Enjoyed continental breakfast

Good clean room with fantastic view of the harbour and the renowned Darwin's magic sunsets.

Good breakfast

Super Unterkunft 👍würde ich wieder wählen. Frühstückt könnte etwas reichhaltiger sein zb jeden Tag rote Bohnen . Aber alles in allem passt auch das Frühstück das Personal ist sehr zuvorkommend.

The hallways were dangerous dlippery when it was raining. And the luggage trolley non exsistant sfter we had asked for it 5 times and not much help in finding it.does this hotel have a trolley or need mire than one

Parking a issue, unaware swimming pool unavailable

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Second time I’ve stayed here. Had two separate bookings as travel plans changed and reception we’re able to ensure I could keep my room and avoid checking out and rechecking in - really appreciated.