Quest Burwood East

Very convenient and quiet.

Loved the stay very spacious and comfortable. Had everything we needed .

When we arrived the balcony door was broken, unable to be locked. We reported it straight away and were informed it would be fixed the next day. The next day it was not fixed, so we had to sleep for two nights with a door that could not be locked, we didn't sleep well. It was fixed the third day. Not exactly an ideal situation.

Very clean and comfortable

Great property close to Deakin

Everything was good. The staff are from a different planet, all lovely, polite and smiling. All good.

The check in was great the staff were helpful but they lacked safety measures. First off, I am a single female traveller. A male was right there and she read out my room number out loud rather than just circling it. Although they had my room ready on time for my arrival. Once in, I could already see the room lacked proper cleaning. The kitchen didn't look like it had been wiped down in a while and had dust and grease on the kitchen hob. The bathroom had water marks all around the sink and not wiped. The bathroom drain was black with dirt and grime and even hair shavings. The towel had hair on it and they had forgotten to put towels in the actual bathroom. When I got one from the reception it was very small and as I came back late, someone had put 2 more in my room on my return which was nice but also made me feel unsafe cause someone had gained access to my room while I had been out. Lastly, at exactly 2:40am someone next door could be heard in their room as they gave me a room with a connection door. There is only one door between the room as the light can be seen to shine under it. This is not safe and also causes every sound to be heard. I could hear all kinds of noise, coughing and banging about. Then they left at 3:05am after hearing I moved my bag rail up against the connection door. They were heard to then leave the room and press the elevator. The hotels security its self is very poor. Basically anyone can get into the hotel without a key. No elevator swipe.

Friendly staff, clean safe room. Will be staying here again

Nice room. Staff efficient and friendly.

The guy at night and girl in the morning (with the dog) were exceptional. The rest of the experiece was subpar

Comfy bed as expected at Quest, however there were two long black hairs in the bed which I told myself were the housemaids. Kitchen cupboards and bench top had noticeable dirty marks. Bathroom very clean

The Burwood East Quest staff were helpful when booking was not in their system on arrival. It was a long weekend too.

Centrally located and lovely staff

The property was well presented, clean & tidy and located very close to a number of shopping centres.

Everything you need in a hotel at a reasonable rate.

Staff very helpful. And room very clean.

Receptionist were very obliging and helpful.

Clean, great price, super helpful staff Overall was an amazing stay, would highly recommend staying herr

I really appreciated the cleanness and quality of the room at this prize point

The location is excellent and the staff were amazing so welcoming and constantly kept making our stay even more enjoyable.