The Olsen Melbourne - Art Series

Great location

Very well designed studio room. Very quiet. Restaurant serves an awesome breakfast & coffee. Would like to see a dedicated elevator for the hotel staff. It could be a long wait when the housekeeping staff was going to their floors w/ the carts. More hooks & towel racks needed in the bathroom if you’re participating in the towel reuse program.

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Great spot in South Yarra!

It was great

There was no parking available and if it was the car could not be moved once parked. The area does not have adequate parking upon arrival told car park is full find something yourself. Poor service hotel is tired and noisy as room was next to a sports field and residential apartments

We stayed a week and found the hotel staff were friendly and helpful cleaners were very friendly and attentive tge pool area very clean it was an amazing place to stay and i will be booking there again centrsl to all areas thankyou to the staff at the olsen

Loved the artwork, easy to shop dine etc

Property was great. We stayed new years and the hotel was full and an elevator was down and couldnt be repaired due to no fault of the hotel. The staff did the very best they could and even though the hotel was overwhelmed we still managed to get checked in early and a late check out. Loved the lolly station in the lobby and the balcony on the room. Gorgeous hotel.

Excellent location outside the city centre but just a short walk from the transport network - just one stop to the sports venues and two stops to the city. Value for money.

Very roomy 2-BR apartment, new bathroom amenities, friendly staff and parking available.

Amazing hotel, great staff and amenities

A modest 4* venue.

A modest 4* hotel at best. One lift out of order for the duration of a 3 day stay, often 10-15 min wait for a lift to the ground floor/ stairs not readily accessible. Room was old, tired and did not reflect a ‘one bedroom deluxe suite.’ Staff were friendly and helpful.

would stay here again. perfect stop over close to chapel st

Lovely hotel. Nice space to just relax and chill for a few days . Very friendly staff . Nothing was too much trouble and they were only too happy to meet any request. They made my stay most enjoyable .

Stayed here many times, great hotel in a great location.

It was a great stay. We will stay again.

My room when checking in was very nice However the bathroom sink had not been cleaned and full of toothpaste which looked nasty. Reception moved me to another room which was fine but in the evening the AC did not work…

I attended the Olsen on the day of my booking and provided my ID at reception. The person working mentioned there was no booking under my name and that there were no rooms available. I called the following day after reviewing my booking to see if a mistake had been made on my end and the girl I spoke to said that she had found the booking and would arrange a refund to be processed. She said she would call back the following day with an update after speaking to the manager. No one had contacted me and I followed up one week later and the next person I spoke to said there was nothing they could do. She said that I would have to contact Expedia directly to arrange a refund. I was disappointed as I had fully paid for the booking and it was due to their mistake that I was left without a room for the day and they seemed unwilling to assist when I followed up.