Khách sạn Parkmore

Very good service

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Staff were friendly and responsive, however room servicing was intermittently provided, not daily (it was communicated that this was done on request, but not informed at check-in). Unfortunately the aircon also broke down a couple times. Laundered towels were not entirely dry and throughly washed. Paid for breakfast as part of the accomodation package online but was told at check-in that paid breakfast was no longer provided due to change in ownership of the motel - a small discount was provided. In terms of comfortability, the room could be a little warmer, the cool bulbs are very harsh lighting and artificial plants, a little dusty. Fantastic restaurant - Moja Duck - a reservation guest discount would go a long way considering it is the closest option for food in the building.

スタッフの方にとても親切に対応していただき感謝しています。 滞在中は快適に過ごす事ができました。 ありがとうございました。

Filthy bathroom, junk yard in the back of the hotel in the car park. Hard uncomfortable bed. Dirty swimming pool. No room service. No clean towels provided when requested. No case stand. I will not stay here again The one good thing was a male receptionist who greeted me at night and cheerfully carried my cases. The rest didn’t seem interested in customers.

Some mould in shower No door on shower cubicle Door underneath hand basin partly unhinged and not closing

The bathroom had not been properly cleaned. Hair was evident. In the morning there was no hot water. The air con unit temp reading light was so bright it illuminated the room. The balcony railing appears rust stained with peeling paint. The pool had a large amount of debris in it. Not a hotel to stay in if other choices are available

The room was filthy, the carpet and skirting boards were rotting and mouldy. The bathroom had cracked tiles, mould and old hair in the corners, the busy street facing window was broken and wouldn’t close And all the wall, to and mirrors had dirty finger marks all over them! I requested a room change but any hope of something better soon faded as we were greeted with a carbon copy! Don’t stay there, it a slum!

Ok rum. Frukost på Sammys i närheten.

The room is so old and hasn’t been looked after..that part of the hotel should have been closed and not let any guest stay there

The bedroom was in fine condition, the bathroom was not. I didn't say anything on the first night, opting to tell the staff in the morning. When I did, the lady on the front desk said they would attend to it that day. I arrived back late that night to find it still in the same condition. I immediately told the concierge downstairs and he said there was nothing he could do so he said he'd put it in the notes for my room and I would need to deal with it the next morning. I spoke to the lady in the morning and she was not aware of said notes and said that the cleaners have said they had addressed the bathroom. Only when I showed her a photo of the urine stain left on the toilet seat did she listen to me. To not have the bathroom properly cleaned for my entire stay is both not acceptable and very concerning. When I asked for some sort of compensation, I was offered $20. I don't know what I'm meant to do with that, the bathroom was unhygienic. The staff were polite enough, but I shouldn't need a photo to be believable, nor should I need to chase something like this up.

When booking an adjoining room for family, it wasn’t available and two rooms across a hall were booked. A refund for a room was promised but nothing recieved as yet. Elevator was out of service which was very difficult when getting bags and a pram with an infant up 3 levels on the stairs. Place was run down and unfinished building everywhere with the remnants scattered around hotel

Toothbrush in the shower bathroom. No body lotion in the shower. Long life milk was off lumpy in coffee. Bed clean and comfortable. Location good.

The location is good

The room is not like what I expected but the location is good, only 15 minutes walk to the Savour school

Staff were amazing! There was almost no tv reception in our room. The hot water was almost non existent and when in the shower the warm water was a drip. Room itself was clean but the bathroom looked mouldy and old. Not worth the money we paid!!

Good room...however didn't appreciate having to put a 50 dollar down payment....not stipulated here. Did not receive a welcome email or SMS for my expected arrival. Also this site said 12 noon to leave but was told 10am...spoke to the service desk and they said they would change it....an unprofessional and ignorant answer. Air con was good...needs a microwave...fridge was not the best and kept on icing up.

Our stay was for 5nights, walking into the foyer which was modern neat and tidy, staff were friendly and welcoming. Our room was on the second floor on an outside balcony overlooking the pool, this part of the hotels exterior still held its 1960’s charm. All looked good until we got into our room, we were hit with the smell of stale cigarette. This room was nothing like the pictures on the website, the bathroom is old with mould & rust on the bathtub, toilet brush was rusty, needed to be thrown out. The fridge constantly leaked water which we had to keep cleaning up. No room service unless you requested it, staff were more than willing to fulfil any requests. There was duck poo around the pool which was not cleaned up for days. The tables and chairs around the pool needed a good wipe down. The place needs a daily clean up. Being a gold member of hotels.com I actually expected to get maybe one of the upgraded rooms at the front of the hotel. On a positive note, the beds were comfortable, there was a kettle with coffee & tea provided, the hotel is close to tram stops, across the road is a lovely park for walking. There’s a restaurant on the ground floor which we thoroughly enjoyed, l highly recommend. I was glad I was able to use their guest laundry which was handy as staying five nights. If you’re staying here request one of the upgraded rooms.

The bathroom needs to be gutted and redone. Mould everywhere.

The hotel is at a great location if you are visiting the Zoo. The restaurant downstairs (Moja Duck) is fantastic. The room and amenities are fine. However, WORST bed I've slept on. Or rather, TRIED to sleep on. It was like lying on wooden floorboards.