Captain Morgan's Retreat

Khách Sạn
7,8
/10
Hài lòng
200 đánh giá

Khách nói gì về kỳ nghỉ của họ

Eddie Samantha

10,0
/ 10
We had the most charming Villa. We were celebrating our 40th Anniversary. The staff made it so special. We returned to the villa with a surprise set up of towels swans, flower peddles and Champaign. We chose Captain Morgans because we were looking for a place to just enjoy the ocean view and relax. It did NOT disappoint. The resort offered everything you would need if you chose to spend your entire time there. We are looking forward to returning.
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Daniel

10,0
/ 10
We had a great stay. The staff was incredibly accommodating. Even waited for us the night we arrived to not close the kitchen and have dinner since during the week there are minimal dining options after 8pm. Overall, great experience. Food and Spa was great too.
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Tracy

10,0
/ 10
We loved our cabana! It was right on the ocean, authentic, clean, and had lots of room for the two of us. We loved the location, it close but not too close to the heart of the city so we had lots of things to do that were close but did not have to deal with the busy downtown. The only things we did not love were the beds (we found it hard) and the cost of the drinks and food at the resort. It was more expensive so we left all the time to eat and drink. One thing to be aware of in general is that no restaurants or coffee shops open unitl 8am so if you are an early riser ensure you have snacks and coffee in your room!
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Trong khu vực
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Captain Morgans Retreat, Corozal, Belize

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Hồ bơi
Nhà hàng
WiFi
Lưu trú tại Captain Morgan's Retreat là một lựa chọn đúng đắn khi quý khách đến thăm Corozal.
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Captain Morgans Retreat, Corozal, Belize
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Sảnh chờ 2 Captain Morgan's Retreat

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General


Trên bãi biển

Location


Tọa lạc ở San Pedro, Captain Morgan's Retreat trên bãi biển, cách Rạn san hô Chắn bờ Belize và Chợ Thủ Công San Pedro 10 phút lái xe. Khách sạn bãi biển này cách Bãi biển Secret 8 km và cách Taxi nước San Pedro Belize Express 6,3 km.

Attractions


Khoảng cách được làm tròn đến 0,1 km (hoặc dặm).

Rạn san hô Chắn bờ Belize - 0,1 km
Khu bảo tồn tàng Hải dương học Hol Chan - 2,6 km
Bãi biển San Pedro - 2,9 km
Boca del Rio - 3,9 km
Bãi biển Boca Del Rio - 4 km
Chuyến câu cá GoFish Belize - 4,1 km
Phòng triển lãm The Gallery of San Pedro Ltd - 4,4 km
Phòng triển lãm Nghệ thuật Belize - 4,8 km
Nhà thờ San Pedro - 5 km
Bãi biển Central Park - 5 km
Trung tâm Văn hóa San Pedro - 5,1 km
Khu vực Lặn biển Mexico Rocks - 5,1 km
Tòa Thị chính San Pedro - 5,1 km
Cửa hàng Sôcôla Nghệ thuật Belize - 5,3 km
Thuyền đáy kính Reef Runner - 5,3 km

Các sân bay gần nhất bao gồm:
Sân bay John Greif II (SPR), San Pedro - 5,4 km
Caye Caulker (CUK) - 14,2 km
Sân bay Caye Chapel (CYC) - 14,2 km

Sân bay thuận lợi nhất để đến Captain Morgan's Retreat là Sân bay John Greif II (SPR), San Pedro.

Renovations


Nơi lưu trú đóng cửa vào Tháng Chín.

Facilities


Hãy thư giãn tại khu spa phục vụ đầy đủ các liệu pháp và tận hưởng các dịch vụ massage, trị liệu toàn thân và chăm sóc da mặt. Chắc chắn bạn sẽ thích những dịch vụ, tiện nghi thể thao, giải trí, bao gồm 2 hồ bơi ngoài trời và xe đạp cho thuê. Các dịch vụ, tiện ích khác tại Khách sạn này bao gồm quyền truy cập Internet không dây miễn phí, dịch vụ tư vấn/hỗ trợ khách và dịch vụ trông trẻ (phụ phí).

Business Facilities


Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm dịch vụ giặt ủi/giặt khô, nhân viên thông thạo nhiều ngôn ngữ và dịch vụ trông giữ/bảo quản hành lý. Xe đưa đón sân bay phục vụ theo yêu cầu với phụ phí, bên cạnh đó cũng có bãi đậu xe tự phục vụ miễn phí trong khuôn viên.

Dining


Khách có thể dùng bữa tại nhà hàng Morgan's Table khi ngắm nhìn quang cảnh hồ bơi. Các bữa ăn nhẹ cũng được phục vụ tại quán cà phê. Thư giãn tạo quầy bar bên hồ bơi hoặc một trong 2 quầy bar/khu lounge với những ly nước mát. Khách có thể dùng bữa sáng nấu theo yêu cầu (có phụ phí) từ 7:00 đến 11:00 hàng ngày.

Rooms


Hãy nghỉ ngơi thoải mái như đang ở nhà mình tại một trong 18 phòng được trang bị máy điều hòa cùng bếp nhỏ. Bạn luôn có thể giữ liên lạc bằng kết nối internet không dây miễn phí ngay tại phòng. Tiện nghi phòng bao gồm két bảo mật và quạt trần; bên cạnh đó dịch vụ dọn phòng cũng phục vụ hàng ngày.

Tất cả những tiện ích tại Captain Morgan's Retreat

Phương tiện giải trí Captain Morgan's Retreat
Phương tiện giải trí
Khu vực công cộng Captain Morgan's Retreat
Khu vực công cộng
Sảnh chờ Captain Morgan's Retreat
Sảnh chờ
Dịch vụ khách sạn Captain Morgan's Retreat
Dịch vụ khách sạn
Bên ngoài Captain Morgan's Retreat
Bên ngoài

Các hoạt động

  • Bến du thuyền
  • Hồ bơi ngoài trời
  • Khu vực dã ngoại
  • Vườn hoa
  • Dịch vụ spa
  • Ghế dài tắm nắng hồ bơi

Dịch vụ khách sạn

  • Dịch vụ giặt ủi
  • Dịch vụ tiệc cưới
  • Dịch vụ lưu trữ/bảo quản hành lý
  • Đội ngũ nhân viên đa ngôn ngữ
  • Dịch vụ concierge/hỗ trợ khách

Ẩm thực

  • Quầy bar bên hồ bơi
  • Bữa sáng
  • Quầy phục vụ đồ ăn nhẹ

Tiện nghi công cộng

  • Khu vực không hút thuốc
  • Két an toàn
  • Tiệm cà phê

Vận chuyển

  • Đưa đón sân bay
  • Dịch vụ cho thuê xe đạp

Tiện nghi chung

  • Bãi gửi xe
  • Sân thượng/sân hiên

Các tiện ích lân cận

  • Cửa hàng quà tặng
  • Cửa hàng thực phẩm

Thể thao & Giải trí

  • Bóng chuyền
  • Lặn biển

Trẻ em và Thú cưng

  • Giữ trẻ

Kết nối mạng

  • Wifi (miễn phí)

Chính sách và những thông tin liên quan của Captain Morgan's Retreat

Lưu Ý Quan Trọng
Bạn muốn nhận phòng bên ngoài khung giờ quy định (ví dụ như sáng sớm hoặc tối muộn)? Bạn có thể thoả thuận trực tiếp với nơi lưu trú!

Thời gian nhận phòng/trả phòng

Giờ nhận phòng:
16:00 - 18:00
Giờ trả phòng:
Trước 11:00

Hướng Dẫn Nhận Phòng Chung

  • Có thể thu phí thêm người với mức phí khác nhau, tùy chính sách riêng
  • Có thể cần giấy tờ tùy thân hợp pháp có ảnh và thẻ tín dụng (cho các chi phí phát sinh - nếu có) để làm thủ tục nhận phòng
  • Tùy thuộc vào tình hình thực tế khi nhận phòng mà các yêu cầu đặc biệt có được đáp ứng hay không và có thể thu phụ phí. Không đảm bảo đáp ứng mọi yêu cầu đặc biệt
  • Nơi lưu trú này nhận thanh toán bằng thẻ tín dụng; không nhận tiền mặt
  • Chấp nhận giao dịch không dùng tiền mặt
  • Trang thiết bị an toàn tại nơi lưu trú bao gồm bình cứu hỏa, máy phát hiện khói và đèn hành lang ngoài
  • Nơi lưu trú này có không gian ngoài trời, chẳng hạn như ban công, sân hiên, sân thượng có thể không phù hợp với trẻ em. Nếu có thắc mắc, vui lòng liên hệ với nơi lưu trú trước khi đến để xác nhận họ có thể sắp xếp cho bạn một phòng phù hợp.
, Nơi lưu trú này có dịch vụ đón khách từ sân bay (có thể tính phụ phí). Để sử dụng dịch vụ, khách phải liên hệ nơi lưu trú qua thông tin liên hệ được cung cấp trong xác nhận đặt phòng 72 giờ trước khi đến. Giờ hoạt động hàng ngày của quầy tiếp tân từ 7:00 đến 18:00. Nhân viên tiếp tân chỉ phục vụ trong giờ làm việc theo quy định. Thông tin do nơi lưu trú cung cấp có thể được dịch bằng công cụ dịch tự động.

Thú cưng

Pets Not Allowed
Đọc tất cả

Thông tin chung

Tiện ích chung
Hồ bơi, Nhà hàng, WiFi
Thời gian nhận/trả phòng
Từ 16:00 - 18:00 - đến 11:00
Có ăn sáng
Có, khách sạn có phòng cung cấp bữa sáng
Số phòng còn trống tai Captain Morgan's Retreat
18
Những tiện nghi khác tại Captain Morgan's Retreat
Bến du thuyền, Hồ bơi ngoài trời, Khu vực dã ngoại, Vườn hoa, Dịch vụ spa

Câu hỏi thường gặp về Captain Morgan's Retreat

Những tiện ích tại Captain Morgan's Retreat?
Những tiện ích tại Captain Morgan's Retreat bao gồm Hồ bơi, Nhà hàng, WiFi. (một số dịch vụ sẽ yêu cầu trả thêm phí):
Thời gian nhận phòng và trả phòng của Captain Morgan's Retreat?
Thời gian nhận phòng tại Captain Morgan's Retreat là từ 16:00 - 18:00 và trả phòng trước Trước 11:00
Captain Morgan's Retreat có phục vụ ăn sáng không?
Có, Captain Morgan's Retreat có dịch vụ cung cấp bữa sáng. Tuy nhiên, bạn sẽ cần phải chọn loại phòng có dịch vụ ăn sáng. Nếu không, bạn sẽ phải trả một khoản phí nếu đặt phòng không có ăn sáng.
Khách sạn Captain Morgan's Retreat đạt tiêu chuẩn mấy sao?
Captain Morgan's Retreat là khách sạn đạt tiêu chuẩn 3.5 sao.
Tổng số phòng hiện có tại Captain Morgan's Retreat là bao nhiêu?
Tổng số phòng tại Captain Morgan's Retreat là 18 phòng.
Xem tất cả

Những review khác của du khách về Captain Morgan's Retreat

7,8
Hài lòng
Từ 200 đánh giá
Vệ sinh

8,2

Tiện nghi phòng

7,8

Vị trí

7,6

Dịch vụ và Tiện ích

8,6

Sắp xếp theo
Liên quan nhất
Sự thích
Xem Tất cả

Đánh giá của du khách Captain Morgan's Retreat

Số lượng đánh giá trên mỗi trang
20
40
Đánh giá hàng đầu
Jessica
icon-cùng Bạn đời
cùng Bạn đời
4,0
/10
Đánh giá cách đây 14 tuần

Expedia Group verified review

The ocean view was great; however, despite the resort pictures showing you could walk right out onto the beach and access the water, you could not because of the sargassum seaweed. There was a dock for water and boat access. Our room was sufficient, but the entire resort was a little run-down. We went without water one day, and went without hot water for two whole days. Most mornings, we woke up to noise from the construction that was going on. The restaurant closed early because it was slow, so we didn't get dinner that night.
Đọc thêm
william
icon-cùng Bạn đời
cùng Bạn đời
8,0
/10
Đánh giá cách đây 14 tuần

Expedia Group verified review

The rooms are nicer than the website photos. Had a good view of the pool and ocean. The staff was friendly and helpful. The property is currently being renovated so there was some noise but not to bad. We were charged a resort fee for booking thru Expedia. Housekeeping was lacking! They want you to place used toilet paper in a covered trash can because of the septic tank. No problem doing this except the trash can was rarely emptied. One time the sheets were changed and a double bed sheet was placed on the king bed. Fortunately we find another king size sheet and remade the bed. We requested some clean bath towels and when we came back to the room there were only 6 hand towels. It got better as the week wore on I would go back
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karen
icon-Giải trí cùng Bạn đời
Giải trí cùng Bạn đời
8,0
/10
Đánh giá cách đây 17 tuần

Expedia Group verified review

We had a good stay at Captain Morgan's Retreat. We stayed in a cabana room with a porch looking out on the water. Beautiful view. Super clean. Super nice staff, always with a smile. Cute little store on the property to pick up a few needs. It's north of town, so it's very quiet there. The food at the restaurant was good too.
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Eddie Samantha
icon-Giải trí cùng Bạn đời
Giải trí cùng Bạn đời
10,0
/10
Đánh giá cách đây 19 tuần

Expedia Group verified review

We had the most charming Villa. We were celebrating our 40th Anniversary. The staff made it so special. We returned to the villa with a surprise set up of towels swans, flower peddles and Champaign. We chose Captain Morgans because we were looking for a place to just enjoy the ocean view and relax. It did NOT disappoint. The resort offered everything you would need if you chose to spend your entire time there. We are looking forward to returning.
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Karen
icon-Giải trí cùng Bạn đời
Giải trí cùng Bạn đời
4,0
/10
Đánh giá cách đây 20 tuần

Expedia Group verified review

We had to ask every day for new coffee, new water housekeeping there was no consistency with it at all and it started getting really frustrating. There was a lot of garbage on the beach and we got the most amount of bug bites. I’ve ever had the entire weekend. I didn’t see one person swim in the pool, although it looks cleaned.
Kelly
6,0
/10
Đánh giá cách đây 22 tuần

Expedia Group verified review

Incredible amount of sargassum in front of resort which appears to have been there a very long time therefore water very dirty. Room and pool no complaints. Overall resort needs much improvements as showing its age in many aspects. First step would be the visual of the resort as you first appear ( ex face lift with updated signage, paint) so doesn’t look neglected.
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Julia
icon-Giải trí
Giải trí
6,0
/10
Đánh giá cách đây 22 tuần

Expedia Group verified review

I arrived at 7:30 PM and the front desk was closed, but the driver was excellent took great care of me made sure I got in the room OK and even convinced the people next-door at oceans to stay open long enough for me to get some takeout food. The Casita is perfect and the beach is wonderful I would strongly suggest Orbitz let customers know that the Front Desk here closes at 7 PM.
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Aimee
icon-Giải trí cùng Bạn đời
Giải trí cùng Bạn đời
2,0
/10
Đánh giá cách đây 23 tuần

Expedia Group verified review

We will not be staying at this property again. We felt very unsafe. Someone entered our room unannounced in the middle of the night and was wandering around our living room in the darkness. We were startled awake and afraid. When confronted he claimed to be security but was not wearing anything to identify himself as Captain Morgan staff. He did not knock at the door or announce himself before entering. He said he was checking on a light that was left on, but there were no lights on in the our room as we were asleep. This entire exchange happened in the darkness at 5am. When we reported it to the manager on site, he dismissed it and said upper management would give me a call to discuss what happened. I have yet to be contacted by anyone at the property.
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Susan E
icon-Giải trí cùng Bạn bè
Giải trí cùng Bạn bè
6,0
/10
Đánh giá cách đây 23 tuần

Expedia Group verified review

Tristian was a gem Helped us so much.Find a golf rental. Gave us tips. Staff were friendly.
Barry
icon-Kỳ nghỉ gia đình
Kỳ nghỉ gia đình
6,0
/10
Đánh giá cách đây 24 tuần

Expedia Group verified review

Room views were awesome. Dirty beach, poor swimming, if you dare. Grounds were clean. Rooms were old and in ok condition. Only cleaned upon request, no fresh towels unless requested.
Rocky
icon-Giải trí Kỳ nghỉ gia đình
Giải trí Kỳ nghỉ gia đình
10,0
/10
Đánh giá cách đây 60 tuần

Expedia Group verified review

Great view , great staff clean & friendly
Fatena
10,0
/10
Đánh giá cách đây 66 tuần

Expedia Group verified review

Incredible
Anthony
icon-cùng Bạn đời
cùng Bạn đời
8,0
/10
Đánh giá cách đây 66 tuần

Hotels.com verified review

The location is awesome. About 15-20 minutes away from the golf cart grid lock of San Pedro. About 5 minutes from the Truck Stop, and 20 minutes from Secret Beach. We should have gotten a cart for the duration of our stay. The property is in the midst of renovation. The staff is awesome. On the other hand, this is the first hotel in Belize where you have to buy, yes buy, your water. The room did not have a microwave. But Greg, who runs the restaurant will gladly reheat food for you.
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Sarah
icon-Giải trí cùng Bạn đời
Giải trí cùng Bạn đời
8,0
/10
Đánh giá cách đây 67 tuần

Expedia Group verified review

There’s no hot tub there, which is why I booked it. But great atmosphere and close to the night life. Rooms will make you feel like you are on a ship (dark). Beautiful beach and the cabana porch is awesome! Staff are incredible.
Lexi
icon-Giải trí cùng Bạn đời
Giải trí cùng Bạn đời
8,0
/10
Đánh giá cách đây 68 tuần

Expedia Group verified review

I would definitely stay here again.
Daniel
icon-Giải trí cùng Bạn đời
Giải trí cùng Bạn đời
10,0
/10
Đánh giá cách đây 69 tuần

Expedia Group verified review

We had a great stay. The staff was incredibly accommodating. Even waited for us the night we arrived to not close the kitchen and have dinner since during the week there are minimal dining options after 8pm. Overall, great experience. Food and Spa was great too.
Amy
icon-cùng Bạn đời
cùng Bạn đời
10,0
/10
Đánh giá cách đây 69 tuần

Expedia Group verified review

Friendly staff.
Tracy
icon-Giải trí cùng Bạn bè
Giải trí cùng Bạn bè
10,0
/10
Đánh giá cách đây 70 tuần

Expedia Group verified review

We loved our cabana! It was right on the ocean, authentic, clean, and had lots of room for the two of us. We loved the location, it close but not too close to the heart of the city so we had lots of things to do that were close but did not have to deal with the busy downtown. The only things we did not love were the beds (we found it hard) and the cost of the drinks and food at the resort. It was more expensive so we left all the time to eat and drink. One thing to be aware of in general is that no restaurants or coffee shops open unitl 8am so if you are an early riser ensure you have snacks and coffee in your room!
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Lynette
4,0
/10
Đánh giá cách đây 71 tuần

Expedia Group verified review

Our air conditioner leaked for two days before we realized because it was going into my travel purse so we didn’t hear it. They fixed that. I also told them that our tv didn’t work because it needed an antenna cable. I was told that our room didn’t have one. Normally when we vacation we don’t watch tv but when it rained for two days we needed it. My husband lost a room key on the dock. I told the office right away. They said it was ok. One employee can ruin the whole trip. Fortunately for us it was the last morning. He charged me $25 for the room key and never compensated for the ruined bag and no tv. I asked for a manager and he said first he wasn’t there. Then by the time I got done talking and asked when the manager will be there. He told me they didn’t have one. I just paid it and learned to never go back
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Kimberly
icon-Giải trí Kỳ nghỉ gia đình
Giải trí Kỳ nghỉ gia đình
6,0
/10
Đánh giá cách đây 72 tuần

Expedia Group verified review

The pictures on Expedia and their site are VERY outdated. The resort exterior is super run down and underwhelming. You drive up and the first thing you see is the "casino" which is closed and dilapidated. We got there around 6:30 and the lobby was closed luckily a worker let us into our room. 1/2 the resort is going through renovation which was not mentioned so the main pool would not be a place you would want to hang out. The cabana we stayed in was nice- definitely dated but served the purpose. There was 4 of us and we were given 3 towels (we got more the next day) and there was nowhere to hang anything. We had bathroom towels all over the room. I am sure this place used to be amazing, but it has definitely lost a lot of its luster. We really didn't do anything there but sleep. There were two pools but we did not use either as they did not seem that clean. We got one cup of coffee for $5usd that was Kirkland brand but did not get any food so not sure quality there. We had stayed at the Belizan Shores last year and wished we would have moved but it was too much of a hassle. All of the staff that we talked to were great- friendly and attentive.
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Số lượng đánh giá trên mỗi trang
20
40

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Sảnh chờ 4 Captain Morgan's Retreat

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7,8
Hài lòng
Từ 200 đánh giá
Vệ sinh

8,2

Tiện nghi phòng

7,8

Vị trí

7,6

Dịch vụ và Tiện ích

8,6

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Đánh giá của du khách Captain Morgan's Retreat

Số lượng đánh giá trên mỗi trang
20
40
Đánh giá hàng đầu
Jessica
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cùng Bạn đời
4,0
/10
Đánh giá cách đây 14 tuần

Expedia Group verified review

The ocean view was great; however, despite the resort pictures showing you could walk right out onto the beach and access the water, you could not because of the sargassum seaweed. There was a dock for water and boat access. Our room was sufficient, but the entire resort was a little run-down. We went without water one day, and went without hot water for two whole days. Most mornings, we woke up to noise from the construction that was going on. The restaurant closed early because it was slow, so we didn't get dinner that night.
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william
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cùng Bạn đời
8,0
/10
Đánh giá cách đây 14 tuần

Expedia Group verified review

The rooms are nicer than the website photos. Had a good view of the pool and ocean. The staff was friendly and helpful. The property is currently being renovated so there was some noise but not to bad. We were charged a resort fee for booking thru Expedia. Housekeeping was lacking! They want you to place used toilet paper in a covered trash can because of the septic tank. No problem doing this except the trash can was rarely emptied. One time the sheets were changed and a double bed sheet was placed on the king bed. Fortunately we find another king size sheet and remade the bed. We requested some clean bath towels and when we came back to the room there were only 6 hand towels. It got better as the week wore on I would go back
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karen
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Giải trí cùng Bạn đời
8,0
/10
Đánh giá cách đây 17 tuần

Expedia Group verified review

We had a good stay at Captain Morgan's Retreat. We stayed in a cabana room with a porch looking out on the water. Beautiful view. Super clean. Super nice staff, always with a smile. Cute little store on the property to pick up a few needs. It's north of town, so it's very quiet there. The food at the restaurant was good too.
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Eddie Samantha
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Giải trí cùng Bạn đời
10,0
/10
Đánh giá cách đây 19 tuần

Expedia Group verified review

We had the most charming Villa. We were celebrating our 40th Anniversary. The staff made it so special. We returned to the villa with a surprise set up of towels swans, flower peddles and Champaign. We chose Captain Morgans because we were looking for a place to just enjoy the ocean view and relax. It did NOT disappoint. The resort offered everything you would need if you chose to spend your entire time there. We are looking forward to returning.
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Karen
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Giải trí cùng Bạn đời
4,0
/10
Đánh giá cách đây 20 tuần

Expedia Group verified review

We had to ask every day for new coffee, new water housekeeping there was no consistency with it at all and it started getting really frustrating. There was a lot of garbage on the beach and we got the most amount of bug bites. I’ve ever had the entire weekend. I didn’t see one person swim in the pool, although it looks cleaned.
Kelly
6,0
/10
Đánh giá cách đây 22 tuần

Expedia Group verified review

Incredible amount of sargassum in front of resort which appears to have been there a very long time therefore water very dirty. Room and pool no complaints. Overall resort needs much improvements as showing its age in many aspects. First step would be the visual of the resort as you first appear ( ex face lift with updated signage, paint) so doesn’t look neglected.
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Julia
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Giải trí
6,0
/10
Đánh giá cách đây 22 tuần

Expedia Group verified review

I arrived at 7:30 PM and the front desk was closed, but the driver was excellent took great care of me made sure I got in the room OK and even convinced the people next-door at oceans to stay open long enough for me to get some takeout food. The Casita is perfect and the beach is wonderful I would strongly suggest Orbitz let customers know that the Front Desk here closes at 7 PM.
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Aimee
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Giải trí cùng Bạn đời
2,0
/10
Đánh giá cách đây 23 tuần

Expedia Group verified review

We will not be staying at this property again. We felt very unsafe. Someone entered our room unannounced in the middle of the night and was wandering around our living room in the darkness. We were startled awake and afraid. When confronted he claimed to be security but was not wearing anything to identify himself as Captain Morgan staff. He did not knock at the door or announce himself before entering. He said he was checking on a light that was left on, but there were no lights on in the our room as we were asleep. This entire exchange happened in the darkness at 5am. When we reported it to the manager on site, he dismissed it and said upper management would give me a call to discuss what happened. I have yet to be contacted by anyone at the property.
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Susan E
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Giải trí cùng Bạn bè
6,0
/10
Đánh giá cách đây 23 tuần

Expedia Group verified review

Tristian was a gem Helped us so much.Find a golf rental. Gave us tips. Staff were friendly.
Barry
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Kỳ nghỉ gia đình
6,0
/10
Đánh giá cách đây 24 tuần

Expedia Group verified review

Room views were awesome. Dirty beach, poor swimming, if you dare. Grounds were clean. Rooms were old and in ok condition. Only cleaned upon request, no fresh towels unless requested.
Rocky
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Giải trí Kỳ nghỉ gia đình
10,0
/10
Đánh giá cách đây 60 tuần

Expedia Group verified review

Great view , great staff clean & friendly
Fatena
10,0
/10
Đánh giá cách đây 66 tuần

Expedia Group verified review

Incredible
Anthony
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cùng Bạn đời
8,0
/10
Đánh giá cách đây 66 tuần

Hotels.com verified review

The location is awesome. About 15-20 minutes away from the golf cart grid lock of San Pedro. About 5 minutes from the Truck Stop, and 20 minutes from Secret Beach. We should have gotten a cart for the duration of our stay. The property is in the midst of renovation. The staff is awesome. On the other hand, this is the first hotel in Belize where you have to buy, yes buy, your water. The room did not have a microwave. But Greg, who runs the restaurant will gladly reheat food for you.
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Sarah
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Giải trí cùng Bạn đời
8,0
/10
Đánh giá cách đây 67 tuần

Expedia Group verified review

There’s no hot tub there, which is why I booked it. But great atmosphere and close to the night life. Rooms will make you feel like you are on a ship (dark). Beautiful beach and the cabana porch is awesome! Staff are incredible.
Lexi
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Giải trí cùng Bạn đời
8,0
/10
Đánh giá cách đây 68 tuần

Expedia Group verified review

I would definitely stay here again.
Daniel
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Giải trí cùng Bạn đời
10,0
/10
Đánh giá cách đây 69 tuần

Expedia Group verified review

We had a great stay. The staff was incredibly accommodating. Even waited for us the night we arrived to not close the kitchen and have dinner since during the week there are minimal dining options after 8pm. Overall, great experience. Food and Spa was great too.
Amy
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cùng Bạn đời
10,0
/10
Đánh giá cách đây 69 tuần

Expedia Group verified review

Friendly staff.
Tracy
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Giải trí cùng Bạn bè
10,0
/10
Đánh giá cách đây 70 tuần

Expedia Group verified review

We loved our cabana! It was right on the ocean, authentic, clean, and had lots of room for the two of us. We loved the location, it close but not too close to the heart of the city so we had lots of things to do that were close but did not have to deal with the busy downtown. The only things we did not love were the beds (we found it hard) and the cost of the drinks and food at the resort. It was more expensive so we left all the time to eat and drink. One thing to be aware of in general is that no restaurants or coffee shops open unitl 8am so if you are an early riser ensure you have snacks and coffee in your room!
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Lynette
4,0
/10
Đánh giá cách đây 71 tuần

Expedia Group verified review

Our air conditioner leaked for two days before we realized because it was going into my travel purse so we didn’t hear it. They fixed that. I also told them that our tv didn’t work because it needed an antenna cable. I was told that our room didn’t have one. Normally when we vacation we don’t watch tv but when it rained for two days we needed it. My husband lost a room key on the dock. I told the office right away. They said it was ok. One employee can ruin the whole trip. Fortunately for us it was the last morning. He charged me $25 for the room key and never compensated for the ruined bag and no tv. I asked for a manager and he said first he wasn’t there. Then by the time I got done talking and asked when the manager will be there. He told me they didn’t have one. I just paid it and learned to never go back
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Kimberly
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Giải trí Kỳ nghỉ gia đình
6,0
/10
Đánh giá cách đây 72 tuần

Expedia Group verified review

The pictures on Expedia and their site are VERY outdated. The resort exterior is super run down and underwhelming. You drive up and the first thing you see is the "casino" which is closed and dilapidated. We got there around 6:30 and the lobby was closed luckily a worker let us into our room. 1/2 the resort is going through renovation which was not mentioned so the main pool would not be a place you would want to hang out. The cabana we stayed in was nice- definitely dated but served the purpose. There was 4 of us and we were given 3 towels (we got more the next day) and there was nowhere to hang anything. We had bathroom towels all over the room. I am sure this place used to be amazing, but it has definitely lost a lot of its luster. We really didn't do anything there but sleep. There were two pools but we did not use either as they did not seem that clean. We got one cup of coffee for $5usd that was Kirkland brand but did not get any food so not sure quality there. We had stayed at the Belizan Shores last year and wished we would have moved but it was too much of a hassle. All of the staff that we talked to were great- friendly and attentive.
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Số lượng đánh giá trên mỗi trang
20
40