We recently returned from our trip to San Pedro, and I wanted to share that our stay at Captain Morgan's Beach Retreat was a highlight of our experience. From the moment we arrived, we were treated with great kindness. Janet at the front desk was wonderful; she ensured our check-in was seamless and personally escorted us to our room. The entire property has a peaceful and incredibly relaxing atmosphere. We thoroughly enjoyed our beach bungalow. The waterfront views were breathtaking, and the accommodations were comfortable and well-equipped. Having a fridge and coffee maker was a great touch, and we loved spending our mornings on the porch. A special thank you to the restaurant staff. The owner, Maricruz, and her assistant, Ingrid, were incredibly attentive, and the food was consistently delicious. We were especially touched when they surprised my daughter with table decorations and red velvet cupcakes for her birthday. It was a thoughtful gesture that made her day very special. We will highly recommend your retreat to anyone visiting the area. Thank you for a lovely and memorable stay. We will return.

Everything about this resort was amazing. From the moment we checked in with Janet the front desk lady.

One pool was so cloudy that you could not see the bottom. The other pools barely had any lawn chairs or umbrella's. Before staying at Captain Morgan's we stayed at X'Tan Ha, which was awesome. Almost everything was included at X'Tan Ha. i.e. gas for the golf cart, breakfast (which was delicious and large portions) shuttle to town, flitered and drinkable water. I felt at Captain Morgans' the nickle and dimed you for everything little thing, none of the things mentioned above were included.

The ocean view was great; however, despite the resort pictures showing you could walk right out onto the beach and access the water, you could not because of the sargassum seaweed. There was a dock for water and boat access. Our room was sufficient, but the entire resort was a little run-down. We went without water one day, and went without hot water for two whole days. Most mornings, we woke up to noise from the construction that was going on. The restaurant closed early because it was slow, so we didn't get dinner that night.

The rooms are nicer than the website photos. Had a good view of the pool and ocean. The staff was friendly and helpful. The property is currently being renovated so there was some noise but not to bad. We were charged a resort fee for booking thru Expedia. Housekeeping was lacking! They want you to place used toilet paper in a covered trash can because of the septic tank. No problem doing this except the trash can was rarely emptied. One time the sheets were changed and a double bed sheet was placed on the king bed. Fortunately we find another king size sheet and remade the bed. We requested some clean bath towels and when we came back to the room there were only 6 hand towels. It got better as the week wore on I would go back

We had a good stay at Captain Morgan's Retreat. We stayed in a cabana room with a porch looking out on the water. Beautiful view. Super clean. Super nice staff, always with a smile. Cute little store on the property to pick up a few needs. It's north of town, so it's very quiet there. The food at the restaurant was good too.

We had the most charming Villa. We were celebrating our 40th Anniversary. The staff made it so special. We returned to the villa with a surprise set up of towels swans, flower peddles and Champaign. We chose Captain Morgans because we were looking for a place to just enjoy the ocean view and relax. It did NOT disappoint. The resort offered everything you would need if you chose to spend your entire time there. We are looking forward to returning.

We had to ask every day for new coffee, new water housekeeping there was no consistency with it at all and it started getting really frustrating. There was a lot of garbage on the beach and we got the most amount of bug bites. I’ve ever had the entire weekend. I didn’t see one person swim in the pool, although it looks cleaned.

Incredible amount of sargassum in front of resort which appears to have been there a very long time therefore water very dirty. Room and pool no complaints. Overall resort needs much improvements as showing its age in many aspects. First step would be the visual of the resort as you first appear ( ex face lift with updated signage, paint) so doesn’t look neglected.

I arrived at 7:30 PM and the front desk was closed, but the driver was excellent took great care of me made sure I got in the room OK and even convinced the people next-door at oceans to stay open long enough for me to get some takeout food. The Casita is perfect and the beach is wonderful I would strongly suggest Orbitz let customers know that the Front Desk here closes at 7 PM.

We will not be staying at this property again. We felt very unsafe. Someone entered our room unannounced in the middle of the night and was wandering around our living room in the darkness. We were startled awake and afraid. When confronted he claimed to be security but was not wearing anything to identify himself as Captain Morgan staff. He did not knock at the door or announce himself before entering. He said he was checking on a light that was left on, but there were no lights on in the our room as we were asleep. This entire exchange happened in the darkness at 5am. When we reported it to the manager on site, he dismissed it and said upper management would give me a call to discuss what happened. I have yet to be contacted by anyone at the property.

Tristian was a gem Helped us so much.Find a golf rental. Gave us tips. Staff were friendly.

Room views were awesome. Dirty beach, poor swimming, if you dare. Grounds were clean. Rooms were old and in ok condition. Only cleaned upon request, no fresh towels unless requested.

Great view , great staff clean & friendly

Incredible

The location is awesome. About 15-20 minutes away from the golf cart grid lock of San Pedro. About 5 minutes from the Truck Stop, and 20 minutes from Secret Beach. We should have gotten a cart for the duration of our stay. The property is in the midst of renovation. The staff is awesome. On the other hand, this is the first hotel in Belize where you have to buy, yes buy, your water. The room did not have a microwave. But Greg, who runs the restaurant will gladly reheat food for you.

There’s no hot tub there, which is why I booked it. But great atmosphere and close to the night life. Rooms will make you feel like you are on a ship (dark). Beautiful beach and the cabana porch is awesome! Staff are incredible.

I would definitely stay here again.

We had a great stay. The staff was incredibly accommodating. Even waited for us the night we arrived to not close the kitchen and have dinner since during the week there are minimal dining options after 8pm. Overall, great experience. Food and Spa was great too.

Friendly staff.