Courtyard by Marriott Ottawa East

May be add some floor mat for bathrooms. Water comes out from the standing shower

Basic stay

Elevator sucks and takes a long time. Bathtub had lots of rust. Pool and hottub was small, so much kids and didn’t have a chance to use any, so it was a waste I booked the hotel specifically for the pool and hottub. Will never again

Last minute booking, due to a power outage. So easy to book, staff at hotel at check in were very kind and prompt with getting us our room keys etc.

The reception staff was wonderful and the room was spacious, clean and comfortable

Excellent spacious clean rooms. The only downfall was there was no toothpaste in the bathroom, fortunately we had our own. They had coffee but no tea. This may of been an oversight, we didn't ask the front desk as we only were staying one night anyway. Would recommend.

Clean room and hot tu was relaxing

Great for conferences Facilities were the best Staff was very helpful Rooms were very modern and very clean Also great where the exercise rooms at the top of the building as well as swimming pool and do it yourself laundry

Great place

Clean, nice , safe. Free underground parking

Proximité avec la gare.

Dated property, but mostly in good condition and no major issues.

Very big and clean room. Enjoyed my stay with my parents.

Great stay recommend and will return at some point

The room was clean, and housekeeping did an excellent job throughout our stay. Our only issue was at check-in. I don’t remember the first front desk agent’s name, but she refused to check us in because I only had photos of my IDs on my phone. I showed her multiple forms of identification, including my passport, driver’s license, and Medicare card, but she insisted that she needed the physical copies. Because of this, I had to call Expedia to transfer the reservation to one of my friends, which took time and was incredibly frustrating. After everything was changed, we spoke to another front desk agent, who said, “I don’t even know why she wouldn’t accept your ID.” We ended up being helped without any issues, making the whole Expedia call and reservation change feel completely unnecessary. The inconsistent handling of the ID policy was disappointing and wasted a lot of our time. Aside from that, the room was clean, and the housekeeping staff was fantastic

Clean room, clean bathroom.very comfortable bed. It was missing toiletries in bathroom. Travelling with just a carry on on airplane ,limits your liquids like scope and hand cream. I will know for next time.

The problem is the noise, dont take a room with a door between the bedrooms!

Asked for next day service and never came. Could not get a wake up call. Had to wait for a child crib. They placed it in the wrong room. We called for it 3x.

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Great hotel. Quick cab to downtown. Not a lot of close walking options for dining but easy access to downtown