Home2 Suites by Hilton Toronto Brampton

They don’t clean room everyday the toilet don’t work when it’s check out time they come knock on your door at 10:20 am to come down to check out unprofessional won’t come here again to this hotel

I've stayed in literally thousands of nights in hotels - hundreds in Hilton brands. This was by far the most disappointing stay of all. I'm not a terribly picky traveller, but when my family and stayed at this hotel while in town for a funeral, It landed at the top of my very short 'never go again' list. The only redeeming factor was the young man who checked my wife and I in - pleasant, fast and tremendously helpful in explaining how the app worked. We were there for two nights. The eggs, bacon and sausage in the buffet breakfasts were cold. The "lemon-lime water" which sounded like a refreshing sugar-free option was just sweet lemonade. The water in the pool was cold. Not cool - but cold. When we came back from the celebration of life after the first night, we were surprised the room hadn't been serviced. When I called the front desk about hit, the man who answered just replied with "well, did you ask to have it serviced?" That stunned me, then he followed with, "It's Sunday and housekeeping has gone home anyway, so we can't do it until tomorrow..." I wasn't happy. I hadn't made a huge fuss about things, although I was clear that I was disappointed. The next day, the man who had checked me in originally, made a point to apologize for the room service, but by then it was too late. I hope this isn't Hilton's new standard of service.

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Clean rooms and hotel, super friendly staff. Only complaint from the kids, the pool wasn’t available on the 2nd night, and from me was that I love super hot showers and the water never got very hot. Other than that excellent stay.

clean room, staff friendly.Very quiet. Breakfast was good.

Staff were wonderfull

Room was great, staff were great.

Outstanding rooms, very good weekend rate for area. Having that little kitchen is nice and everything was very clean.

Everything was excellent

Room was clean, very well equipped with everything you need for a pleasant stay. Quick and professional check in process.

Beautiful cozy stay

The hotel is clean & quiet. Staff is cery alert to every person that walks through the place They lock the main entrance after 10pm, I'm guessing due to the hard done by folks. Not a fan of the processed foods for the breakfast. It was a less than edible breakfast!!

My room was dirty … food was on the couch and in the sofa bed….

Allen at check in was amazing. Super friendly and ensured a room was quickly prepared for us even though we were almost an hour early. Facilities were kept impeccably clean. Rooms were much bigger than expected!! All staff members smiled and said hello as we crossed paths. Breakfast wasn't very impressive in terms of options but edible. The pool was fun but there was so much hair in it that my kids and I kept getting caught on it which was gross.

Very clean. Room had everything we needed!

Nice spacious room. Comfortable bed. I used the gym on my stay. Pool is crowded in the evening on my stay but nobody is on the pool in the morning. Staff were nice and accommodating.

Room look like someone slept in before i check in. Pillowcase all wrinkle. Staff check in was horrible with her customer service skill. Too much to write about this location thats not good so i will leaveit be

Easy and quick, room was ready early and clean upon arrival

Room was fantastic. Breakfast had a good selection. Bed was reasonably comfortable. Will definitely book again when in town

Room is good but not up to the standard