Crowne Plaza SHAOXING, an IHG Hotel

Do not stay at this hotel. The internal management is a complete mess. I booked a room but had to cancel due to unforeseen circumstances. When I called the front desk, they assured me that a refund would not be an issue. Following their advice, I contacted the booking platform, but it turned out that a different department handles such matters, and the front desk failed to coordinate with them. This ultimately resulted in my cancellation request not being processed in time. I tried reaching out to the hotel multiple times, and although they promised to call me back, they never did.

A good basic business hotel.

Nice hotel, but pore breakfast.

Everything was good

観光案内など一切ない。中華レストランは非常に美味しかった。

とても綺麗で、お部屋も広かった。高層階希望にして38階の景色をたのしめた。私は中国語が話せないが、フロントの人は快く案内してくれる。欧米系の客もいたから、世界から利用客が集まるグローバルなイメージをうけた。タクシーを呼んで欲しい時に和訳の画面を見せたらすぐに案内してくれた。タクシーが朝は玄関にいるのですぐに利用できるし、行き先も伝えてくれる。とても助かった。荷物も少しの距離なのに運ぶのを手伝ってくれたりホスピタリティを感じた。

This is an older property but the maintenance and conditions are excellent. Staff is attentive.

The property is dated. Air conditioning does not work properly. Get it together Crowne Plaza. Stephen was helpful and accommodating. But I definitely would not stay here during the hotter months. Cigarette burns on the toilet seat and desks. Once again, property is dated and air conditioning does not work properly. Rooms need an all over facelift and upgrade. If you have to stay here, look for Stephen

特别好

來紹興出差都住這間 畢竟是紹興最頂 服務設施早餐都很好

紹興市區最好的酒店

紹興最好的酒店

视野观景效果不错，飘窗台如果有个垫子就好了

가족 여행으로 1박2일 머물렀으며, 전체적인 시설 만족스러운 편이나, 조식은 개선이 필요함

Bra hotell!

This hotel is hands down the best hotel in shaoxing. The location is in the heart of the city and the decor is beautiful. The view was breathtaking and the amenities were awesome. The service was impeccable and couldn’t ask for a more pleasant stay.

酒店环境非常好，工作人员很热情，很细心，看到我们带了孩子，贴心的多送了饮用水和儿童洗漱用品。酒店早餐品种丰富，开餐时间长，满足不同客人需求。周边餐饮，购物，交通都很方便。非常满意的一次体验。

酒店位于绍兴越城区，周边交通，餐饮，购物都很方便，距离绍兴一些著名景点也很近。酒店房间很大，很舒适，工作人员服务也非常好，看到我们带了孩子，很贴心的多送了饮用水和儿童洗漱用品。酒店早餐也非常棒，中西餐品种丰富，一直开到10点半，不用担心睡懒觉吃不到早饭。总之，一次非常满意的住宿，会推荐给朋友。

I had another nice stay at the hotel. The staff are very friendly and all spoke English very well. If you are a coffee person the Starbucks is right across the street!

The staff were very friendly and helpful. The Club level staff were also very pleasant. What i was not too happy with was the selection of the food on the Club level in the evening, it would be very helpful is they would tell you the names of the dishes.