Holiday Inn Express BEIJING DOWNTOWN, an IHG Hotel

Good. Except they favor probably their ihg house rewards guest for early check in. I noted at least five groups who came after us that was given rooms first

Love the Hotel, and the breakfast! Very convenient!

the drainage system of bathroom sucks

房間舒適。離地鐵有點距離 但還算方便 地鐵附近美食多

房間很整潔

Un lugar que cumplía con todo lo necesario para una grata y cómoda estadía, se agradece que el desayuno tenga alternativas occidentales, el personal es muy amable y se esfuerza para comunicarse y dar solución a todo.

Special thank you to Ms: Eyori and Alisa for helping us with advance booking to Tiananmen Square and Forbidden City. They were respectful and very patience with us. Thanks again for making our week stay in Beijing, very memorable.

Das Hotel war in einer ruhiger gelegenen Seitenstraße. Gleich, um die Ecke gab es viele Essensmöglichkeiten. Das Frühstück war gut und alles ausreichend vorhanden. Die wichtigsten Sehenswürdigkeiten waren schnell mit dem Auto erreichbar.

We had a great stay at the hotel, buffet breakfast was a hit. Loved the laundry service which was all controlled via QR code within WeChat. Staff were lovely and courterous. Only down side was walk to the MTR was around 12-15 mins via the Hutong which we had to dodge multiple bikes, cars and motorcycles. If it was easier to walk and closer to the station, it would've been perfect.

The hotel was clean and good. Locates in a narrow old street. The room was small and had no closet in our room.

We loved the free breakfast with so many choices. Food was quite good. Rooms were clean and well maintained. Staff were helpful and polite. The only thing i didn't like is the location which is half way into a hutong which actually is an alley. Our taxi driver wouldn't drive us right up to the hotel and insisted we get off at the entrance of the hutong. We didnt think there's a hotel in the midst of a hutong. Also there arent many nice restaurants nearby.Other than that, we are happy with the hotel.

En principio decepcionados, habíamos pedido almohadas adicionales y no estaban, y tampoco hablaban inglés. Pero poco a poco fue mejorando. Pedimos las almohadas y las llevaron, dan agua de cortesía y café disponible en la tarde. Lavandería de cortesía muy bien. El gimnasio pequeño y la ubicación es extraña y no nos gustó mucho

I had chosen this hotel for its downtown location. However I soon realised its location in a hutong can be inconvenient. On 3 occasions, the Didi driver I booked stopped at the entrance to Lishihutong, and told me to walk down the hutong to the hotel myself. Their reason: the hutong is single lane, and they could get caught in a "traffic jam" in it. However the hotel itself, the service and the staff, were great. 1. I had dropped my USB multi-charging cable when out, and realised it only when I wanted to charge my phone and power banks at night. I approached Reception to borrow a USB cable for the night. Cindy at Reception said the hotel does not loan USB cables but said I could buy one online, and it would be delivered that night. It was already 10.45pm, I was sceptical. Since I am not able to read or type in Chinese, she helped me make a purchase using her phone. The much USB charging cable was delivered at 11.35pm to my room by the hotel's own delivery robot! Amazing service - both by the online vendor, Cindy, Holiday Inn Express and its delivery robot too. 2. I had booked a Didi car to bring me to the Airport. I was concerned the Didi driver may not want to drive into the hotel driveway. The doorman on duty, 刘枭翰, very kindly went to the entrance to the hotel driveway to wait for the Didi, and directed him into the driveway so I need not wait along the hutong itself. He also lifted my luggage into the boot. Congratulations on your excellent service staff!

Everything was very good, but I have two suggestions about the breakfast area. 1. As an individual traveller I didn't want to leave my bag at the table when I went looking for food or coffee (I'm very cautious). But I found that staff were too quick to take away my plates. Twice I left plates that were more than half full on the table while I went to get coffee, and found that they had been taken away when I got back. 2. The coffee situation is not good enough. Foreign guests want coffee. There's only one machine and always a line of people waiting around it. An older style of coffee service would be better (have a pot or two full of fresh coffee and let people come and pour it, rather than wait for a machine to make one cup at a time. Otherwise a very good experience.

The staff go above and beyond to assist with requests. They were also very generous and provided us with an early check in and late check out. The hotels buffet options are extensive and very delicious. Cindi at reception was very warm and approachable and helped us with navigating our day.

Great stay!

Excellent check in, everything is great

Incredible locations within the old Hutong district. Lovely, clean. A little bit small. The staff were fantastic and kept doing lovely extra things for our convenience.

隔音不好

Gentilezza del personale! Ci hanno aiutato realmente in tutto, un doveroso grazie a tutti loro! Posizione dell’albergo perfetta per visitare Pechino a 5 minuti dalla stazione metro DongSi( metro 5 e 6). Colazione variegata. Consigliato!