Pullman Zhangjiajie

First our room was dirty, carpet, and found food remainings on the floor. Carpet was just dirty and the room smell just dirty. We requested to be changed to another room and they requested to upgraded. We did upgrade for $200. More. The food was not what we expected. Just very plain and simple. Did not have hot tea option. We have been to other hotels in Beijing, Xi’an and Shanghai and they absolutely offered much better services. I will not recommend this hotel at all. We will come back to Zhangjiajie, but will stay at a different hotel for sure. For what ever a customer pay, the least we all deserve is a CLEAN ROOM. I hope business owners do take into consideration customers’ reviews. At the end of the day it is up to us to keep your business running.

The female attendant at the bar was very gracious. Bringing me my own bucket of ice. An extra touch which I appreciated.

Personal amable

O quarto do hotel é muito antigo! Com carpete muito manchado e aspecto de datado. Com cheiro forte de hospedagem antiga! Poderia melhorar. A equipe é muito solicita e educada!!

Version française : L’hôtel Pullman Zhangjiajie est très bien situé pour visiter les montagnes d’Avatar. Il se trouve dans la zone où les guides et les agences viennent récupérer les voyageurs, ce qui est vraiment pratique. En revanche, l’hôtel en lui-même est assez basique et ne correspond pas vraiment au standing annoncé. La chambre était simple, et je recommande de bien demander une chambre non-fumeur, car j’ai senti de la fumée dans les couloirs. Pour moi, c’est surtout un point de passage pratique pour séjourner une nuit dans la zone, mais pas un lieu où l’on reste par plaisir. La ville se développe encore autour de ses activités touristiques, et on sent que les infrastructures des grandes chaînes ne sont pas encore pleinement au niveau. Version anglaise : The Pullman Zhangjiajie Hotel is very well located for visiting the Avatar Mountains. It’s in the area where guides and travel agencies pick up their guests, which makes logistics very convenient. However, the hotel itself feels quite basic and doesn’t really match the star rating it claims. The room was simple, and I would strongly recommend requesting a non-smoking room, as there was cigarette smell in the corridors. For me, it’s mainly a convenient stopover to stay close to the attractions, rather than a hotel you choose for comfort or atmosphere. The city is still developing around tourism, and you can feel that the infrastructure of major hotel chains isn’t fully up to standard yet.

素晴らしかった

Somente uma consideração com relação a limpeza do quarto e o box do banheiro. Poderia ser melhor conservado.

It’s ok very hardly speak English plus breakfast is ok not too good location is perfect rooms are good but they turn off Acc we use fan

O atendimento muito bom, mas eu esperava mais por ser Pullman. Café da manhã foi a maior decepção. Apenas duas máquinas peque as de café para muitos hóspedes. Buffet bem básico poucas opções ocidental. A reposição de alguns itens também não acontecia. Exemplo bacon teve primeiro dia e logo acabou e não foi reposto. No último fiquei mais tarde e vi colocavam alguns itens quando praticamente todos foram embora.

Enjoyed our stay at the Pullman and would highly recommend this property. The staff was extremely helpful at all times and the room was very comfortable.

Pullman hotel had a fantastic breakfast that really helped us fuel our bodies for long days of hiking in the National Forest. The foot messages at the hotel spa were fantastic and the staff was kind and helpful. The hotel is in an excellent location to walk to the waterfront and restaurants.

we expected a betterter hotel

There are ton of restaurants and wonderful area to walk around at night

Lo mejor del hotel es la localización, muy próximo al parque natural. Por lo de más es un hotel que necesitaría una gran reforma, las instalaciones son bastante viejas y el gimnasio en concreto es una vergüenza de lo viejo que está, para tener un gimnasio donde no funcionan las máquinas mejor no tenerlo. Tienen la norma de usar gorro en la piscina pero no te lo prestan, solo lo puedes comprar. El personal correcto sin ser especialmente amable. Posiblemente halla mejores opciones por el precio.

Very good

Clean Friendly efficient staff.

Great

The hotel is well situated near Zhangjiajie national forest park and near many other attractions and restaurants. Breakfast was mainly Chinese food but good. I was not able to use swimming pool for 2 out of 3 days just because it was raining but no thunder

The hotel is nice and close to the East gate (1.2km). Only hiccup are people that think smoke ban does not apply to bathroom… the smell gets from bathroom to bathroom… nice breakfast and nice staff.

Flot hotel med fin pool. Morgenmadsbuffet med alt hvad man kunne tænke sig.