Hostgram Hotel

Overall a decent hotel in the heartbeat of the old city and shows character. The television did not work and the internet was hit and miss but we managed. They also provide a simple breakfast in the morning

If you are looking for a budget accomodation, than this hostel is great( not sure why it is advertised on Expedia as luxury guesthouse, when sign in the property saying Hostgram Hostel). Overall it's a nice accomodation. We liked our big room with balcony overlooking Talaat Harb Street( it might be too noisy for some people, bear in mind that this street is very busy with cars all the time, but we didn't mind that). Breakfast is basic. Well when we asked about breakfast, we were told by the girl in reception that it's Egyptian beans, falafel, cheese etc, but then she brought us only boiled eggs, triangle cheese, jam, bread and tomatoes with cucumber. When asked where are beans and falafel, she said it's not allowed in the hostel....yet 20 minutes later, when we left our room, she was sitting in the reception with other guests offering them beans and falafel? Do they give different breakfast to different guests depending who they like? Never mind, we wouldnt eat it anyway, but no need to be so obvious. I think the best of all is the location of this place, opposite is a famous bakery so you can get your baked goods and cakes there and round the corner is great coffee shop called SIP. Also this hostel is based on first floor, so not really suitable for those with mobility problems as I am not sure if the lift works.

The hotel wasn’t clean the mattress very bad not comfortable at all Bathroom was dirty not clean panting there is water leak, door lock very bad keep jamming the staff friendly but that’s not enough to make me go back again

I didn’t receive the room I paid for, they basically held me hostage and said I can cancel or change my room after one night. Mind you the room was like a closet and the shower was basically a hose sticking out of the wall next to the toilet. I had paid for a queen and twin room. I had no choice but to stay. The next day I tried canceling through Expedia. The manage pretended not to know English or just didn’t answer their phone while looking me in the eye. Do not go here, I felt unsafe and Expedia was not able to issue me a refund. Expedia has no control of their partners.

Took us to different hotel. Noisy area.

The room could benefit from a visit of plumber and electrician, but for 25 €/per night, I’m not complaining. The location is excellent and I felt the place is safe and convenient.

Klasse

Bad quality Hotel. Front desk tried to steal my passport. They did not give my passport back after check in.

"Deluxe" room stank of smoke, had an ensuite with a partial wall and a toilet over the shower, the sink was leaky and the room was right next to reception. I checked out in the middle of the night because I didn't feel that I was safe from the taxi driver who dropped me off - he had written down my name and hotel and told me he wanted to sleep with me. I checked out within an hour of checking in and the hotel are refusing to refund my stay when I didn't use their facilities. Stay away!

Comfortable, friendly staff, well located.

The hotel has good location - easy to reach from Go bus station and to the Museum, has good cafes nearby. We had a room for 3 persons. It was large and had a balcony with nice view to the street. The room was not very clean - the floor was dusty, spots on the blankets. There was meal and drinks left by the previous visitors in the fridge. Still the host Marco and managers on the reception were very hospitable and helpful. There were no problem with the water or the light. Wi fi connection was good. There’s very noisy street under the balcony, but after a tour to Pyramids we have no problem with sleep. Breakfast was simple but quite all right for us - yogurt, bread, cheese, eggs, tomatoes and cucumbers. There’s a kitchen in the hotel, if you want to make tea or warm some meal. To sum it up the hotel is quite all right to stay for a day or two.

We showed up and they told us they had given our room away

I did not feel safe staying here as a solo female traveler. It is worth more $ to stay at an established international hotel, take my word for it.

Hotel tres bien placé dans le centre du Caire. Mais je reste sceptique sur le fonctionnement de cet hotel...nous arrivons et l'hôte marco nous propose de nous.metre dans 1 aitre hotel...nous avions vue 1 precedent commentaire ou la.personne netait pas contente de l'autre hotel..alors nous refusons..nous comprenons pas l'offre car lhotel a lair vide...bref au final il nous montre une chambre plutot grande et jolie et nous acceptons.. Confort du lit affreux,matelas completement mort...salle de bain tres simple mais suffisant pour se laver etc... Petit dej,plateau avec crudités pain et yaourt..pas top mais pour le.prix on chipote pas. Fenetre simple vitrage,cirxulation intense sous les fenetres...quand on dort on a limpression que les voitures passent par la chambre,Horrible!!! Hotel bien placé pour visité cest tout. Si vous avez les moyens Prenez de tres bons hôtels au Caire. John tres sympa a laccueil le soir!!

On the whole positive with a caveat. I had booked what was billed as a "deluxe" single room - in part based on some of the photos. When I got there, the concept of deluxe was somewhat missing .... the room was small, its window opened to a rubbish filled inner courtyard and the shower was integrated into the bathroom/toilet.... that's the negative. But considering the price, the location and the fact that these sorts of things don't bother me all that much, it was actually good. On one of the days I was there, I was asked to pack my bags because they needed to do some work on my room and I was promised a nicer room - but because I was out all day, I got put back in the old room and I wasn't impressed. And I mentioned it - so for the last night I got put into a huge, lovely room with way more room and a separate sitting/lounge room. And then for the last night in Cairo (after going around Egypt for a bit) I came back and, having written to Marco, the owner/manager, I ended up in yet another lovely room with a view over the main street and plenty of room. Breakfast could be booked in addition and turned up punctually except for one day - but that was once only. I'm left with the sense that the owner really does care about the satisfaction of the guests, that where possible you get nicer rooms but that things are a little ad hoc. If you are coming here, think about spending the extra money for a "double" room simply for the additional space. Overall I would recommend staying

Horrible le mot est faible ! Arrivés à l’hôtel Hostgram, on nous dit d’attendre pour enfin comprendre qu’on va être transférés dans un autre hôtel, Cairo Heart Hostel Et là… une chambre dans un état déplorable, à se demander si le ménage avait été fait, Salle de bain horrible, shampooing, gel douche déjà entamés… et le pire a été le thé moisi dans la bouilloire ! On s’attend et on comprend la vétusté des logements au Caire, mais on avait payé pour un minimum de confort à l’hôtel Hostgram que nous sommes loin d’avoir de eu.

Very friendly and helpful personal, in the heart of cairo!

The property is well located with plenty of shops around and only a short walk to the Egyptian museum. However the area is extremely chaotic and loud so it may not be the best pick if you are looking for a quiet and relaxing spot. Staff is friendly but not all speak English which can be impractical. The tours organised were pricey and didn't meet the expectations. I'd definitely encourage travellers to look elsewhere for those.

The hotel was good. Not a luxury hotel, but you get what you pay for. Also the staff was accommodating when I had problems. But never take their tours! My guide insisted on giving her tips and kept asking me if I needed to withdraw money from an ATM for her tips. When I was at the ATM, I felt so insecure because she was standing behind me and clearly looking at my credit card numbers - she even jokingly said "I can see your numbers" and "can I have your card, please". Her English was mediocre and she barely answered my questions. The souvenir shops they took me to were sketchy. My complaints about the tour go on, but overall the tour was so unpleasant that I doubt I'll ever visit Cairo again. So this hotel is only great if you just need a place to sleep in downtown Cairo for some reason. But if you need a guide, take it elsewhere!

このホテルのいいところは立地だけです。 デラックスシングルルーム(クイーンベッド)を2泊予約しました。 部屋に入ってみるとシングルベッドが2つ、またsilver会員へのドリンクサービスはありませんでした。 ベッドについて聞いてみると、ベッド1つを予約して2つあるのだからNo problemと言われました。 それが問題かどうかを決めるのは彼らではなく私です。 わざわざ高い金額を出して広いベッドを予約したのに…1人で2つのベッドに寝れますか？ またWi-Fiはほとんどつながりません。 これについて改めて聞くと、明日には直ると。 Wi-Fiの有無は海外旅行者にとって死活問題です。 ぜひこのホステルのページにはWi-Fi無しと書いてほしい。 さらにシャワーを浴びようとすると水が出ない。 さすがに呆れてクレジットカードの支払いをキャンセルしろと言いに行きました。 しかし何度言っても支払いのキャンセルはできないと。 Wi-Fiがよく繋がる広い部屋にするからとのことでやむを得ず了承しました。 しかしシャワーは相変わらず浴びれません。 付近で水道工事をしてるとかとのことでしたが、事前にそのことをアナウンスしておいてくれればその時間以前にシャワーを浴びることができたのに、もしくは他のエリアでホテルをとったのに…。 翌日にはシャワーは浴びれましたが、よく繋がると言われたWi-Fiもまた繋がらなくなり、もはや文句を言うのも面倒になりチェックアウトの日を迎え、ホテルを出ました。 このエリアには¥600程度からの安いホステルがたくさんあります。 このような酷いホテルに¥3,000も払うよりホステルに泊まればよかったと後悔しました。