Casa Mere Manchester, Sure Hotel Collection by Best Western

An overnight stay near the airport before a long flight . It was a quiet country pub hotel with very comfortable clean rooms and great food .

Initial check in was poor due having to wait at the check in desk for over 5 minutes along with a customer waiting at the bar for a drink( not enough staff?)No wifi at all for the weekend including this morning, informed a member of staff that we could not connect and even showed what happens when trying to connect and they said they would inform the manager and still unable to connect Monday morning. Breakfast very good, plenty of parking. General Pub menu limited. We would stay again.

Toilet had urine marks and forces all around, no milk in tray unable to add photos from this setting here

Fine for a night before getting a plane the next day

Old country pub

Great staff and customer service

Nothing to drink after arrival at 10.55. p.m. Bed and bathroom was really terrible! Breakfast was really wonderful .

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Staff were very friendly, on arrival which was late, willing help and allowing myself to order food to the hotel, and offer plates and knife and forks. Room was clean, bed was comfortably. The main pub was absolutely stunning and very welcoming on a quite road.

Nice pub, lovely ladies, poor hotel!!! Room was cold, bed was uncomfortable, tv had minimal and worst of all, no water water for shower in the evening nor morning.

Room was comfortable kids beds either side of double so good. Food at lunchtime was good as had a meal in the bar. Breakfast good choice, able to have a choice of fried just what you wanted cooked after you ordered. A pleasant stay close to Dunham Massay that we went to see.

Got there very late xmas day night nafter a hideouse journey from plymouth. Even though it was so late there wa a very friendly man to check me in even though hotel was deserted. was very quickn and gave me lovely room. I only made the long trip to lay flowers on my sisters nearby grave at a nearby cenetary that hadn't been visited for 40 years.

Staff very pleasant Good value for money

Nothing special but friendly staff and well priced. Room has everything you need with exception of iron and iron board and that you have to request. Great value for money.

I tried to change a reservation date, late response from the establishment and no solution to help the customer. Finally the hotel asked me for more money to change the date than to reserve a new night. I ended up booking in another hotel and losing this night. Bad experience

Arrived close to 10pm following a long travelling on a flight back to Manchester. We chose to stay here to break up our journey, so we could get a good nights extended sleep before we set off for Anglesey the next morning. The place looked nice enough, decor etc, however check-in was a bit erratic and gave us wrong information regarding check-in. We were told check out was 10am, however it was 11, which was best for us. We followed directions for our room and walked through some very dinghy and not well lit. We entered the room which was pleasant, new decor, comfortable bed and had everything we expected. Bathroom was ok, how toilet was very 'Iffy' struggled to flush and made the loudest screaching noise. We were very nervous about using it, luckily no miss-haps. We got off to sleep, had a relativley good nights rest, however just before 9am, we heard extremely loud drilling and use of power tools. I opened the door to workmen making lots of noise with tools and equipment, shouting loudly to each other. I told them I want happy about it but didnt seem to be bothered. We felt the hotel team should have made us aware on check-in that they had work booked in. On check out we went to reception to discuss the above however nobody around, waited for a while to provide our feedback but unfortunately nobody came. What should have been a pleasant one nights stay to get some rest was completely ruined.

Room was spacious and comfortable, staff were very helpful, price was very reasonable.

nice big room, clean, with everything you need, easy to find, plenty of parking, quiet, surrounded by countryside

Staff were absolutely brilliant.

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