Holiday Inn Hemel Hempstead M1, Jct. 8, an IHG Hotel

Menu in restaurant is extremely expensive. When the food came out the portion was tiny. But to add to the problem. It was cold!

Fantastic Just what we needed after a long drive, Great service, shout out to Jo on reception who sorted us a great room to help me with a shorter walk to pool and dinner Thank you

Our room waa very dirty

Excellent hotel, we were pleasantly surprised by how lovely and relaxed this hotel was. Staff were super friendly and helpful. A big shout to the gym staff who were always super helpful and to the young man who cleared the breakfast tables with a smile and always willing to help. We were there for a harry potter weekend as was most families and it was a wonderful place to stay- great location and wonderful swimming pool and gymn to decompress after!

Nice staff, room was next to the boiler room which was quite noisy through the night. Good breakfast options

Clean, family friendly hotel. Perfect location for our family trip to WB studios.

Staff was very responsive at the reception desk. Room was spacious and very clean. * need to have washcloths available in the bathroom.

This is our second stay at this hotel. Rooms, dining service bar etc all great. We stayed 6 years ago and used the pool/sauna/steam room facilities and it’s pretty clear there’s been little investment in this area. The entire gym/pool/leisure centre requires upgrade asap as it’s dated and appears dirty.

Well maintained Holiday Inn. Lovely friendly staff. Good to have a pool and gym option. Restaurant and bar are decent and there is an M&S next door.

Clean room,well stocked , towels provided. Comfortable beds. No noise from guest/outside. Restaurant very nice, busy at 9am for breakfast. Used the pool facilities too. Not busy, towels privided. Changing rooms a little dated but does the job. Front of desk staff very friendly and informative. Kids absolutely loved their stay, 20 minute journey to the warner brother studios so after long day it wasnt a long journey back.

Good sized room, comfortable bed.

This is such a lovely welcoming hotel, the staff turn into friends who are always pleased to see you. Such a lovely group of hosts. The food is very good, compliments to the catering team, eating for our family is always a nightmare but we were all very impressed with the quality and quantity. Definitely reflected in the price though but worth it all the same! Gluten free, dairy free all catered for. Gluten free beer and cider available a big deal in our family! Dairy free butter portions at breakfast and soya oat and coconut milk at the Buffett, gf husband was given schar toast at breakfast yesterday, possibly a supermarket brand today but great nonetheless. Very grateful, would love to stay again, very relaxed, cosy atmosphere. Pool, sauna steam room, jacuzzi and great sized pool with floaties!! Pinot rose expensive but worth the pennies

Apart from Archie at the bar the rest of the staff look bored, tired and not interested. Lady at the reception when asked about the EV chargers was so not interested in helping out even to answer where they are, as in her words, '' they not hotels so they have nothing to do with it '' would be nice to smile at the reception greeting guests maybe ... definitely room for improvement, but hotel itself, rooms, bar area and distance to Luton airport which was reason for our stop were all perfect

Fabulous evening meal , in wonderful setting , staff all excellent.

Comfortable beds in good sized room. Overall a great stay but there were dirty plates and glasses left outside many rooms on our floor that were there for several hours.

Bathroom wasn’t cleaned as someone had left their shampoo. Had mould under the lid wonder how long it had been there. ?

Was really bad especially the service terrible

Staff from reception, bar , restaurant, breakfast staff and chef through to cleaners every single person we spoke to was friendly helpful and happy

Great hotel to stay nearby to Harry Potter World Tour, enjoyed our stay very comfortable beds and lovely pool for a quick evening swim before bed.

Great pool for the kids, lovely staff all around