Mercure Bridgwater Hotel

Nice clean room. Was a nice surprise to be honest. Because I’ve had some bad ones.

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It was very satisfying.

Only thing that could be helpful is instructions on how to use the heating next to it. Brilliant place to stay:

As always a great stay. We have stayed multiple times. Good food. Great service

Road very noisy Room not the cleanest

The room was a little small But the staff more than made up for it, lovely stay would stay again this time in a room with a tub!

It was a beautiful stay, the room was clean and modern and the shower was great. The food both room service and breakfast were fresh and delicious!

Very helpful!!!

i booked a room yesterday to treat my wife we checked in i booked a table for 5pm as i had an event to go to at 7pm we got there at 5 pm we placed our order we waited 15 mins no drink so we chased it up after we sat another 15 mins the staff didn't even know wat we ordered do we sorted that then we waited a futher half hour by then we had enough and we had to go to our event so we didnt even get a meal i planed before our night out since the last time i came here your service has got terrible u got staff stood around talking not a care in a world while we sat patient customers that didn't even get served. when we were waiting for around 20 minutes, the came to us and said can i confirm your order, he read the order and it was missing my wife's meal. he said he would sort this. whilst waiting could see the steak i had ordered on the pass. this then sat there until we decided to leave after 50 minutes of waiting, bearing in mind we were the only people in there for the first 10 minutes. when telling the gent we had to leave as we needed to get ready, he then told us it was the restaurant manager who had messed our order up. considering the restaurant was empty we did not expect this and even more so when you can see the kitchen staff stood around drinking tea and chatting.

Location.

We were given a room at first which had not been cleaned from the previous guest, we were then given a different room which smelt of body odour and food so we asked for a different room. The 3rd room we had was ok apart from the body hairs in the shower. Reception staff were fantastic though!

Exceptionally professional staff, spotless rooms, delicious breakfast & very quiet. Comfortable beds too

Very convenient for town. Very friendly and helpful staff

Staff meh. Room the bed was extremely uncomfortable n room was small. The price for breakfast n for food there is a complete rip off

Nice room , very clean and modern , good location although Bridgwater in unfortunately not a very nice town

The room and staff were excellent however the dining experience wasnt so good, we were told tthat we coukd get room service as the retaurant was too busy and the cooked breakfast in the morning was cold, when we mentiomed it they took out plates and microwaved it for a minute

The property was fabulous had a problem with the balcony for not opening. The rubber seal was loose and got in the way.

A nice hotel, check in easy, and a nice room. I didn’t sleep well as the pillows were too hard, but the bathroom and shower was excellent. Restaurant food was good in the evening, but disappointing at breakfast as the cooked food was just warm, not hot, but tasty nonetheless. Good service with professional friendly staff. I would stay here again.

Room was OK but not spotless some debris in corners and stain on pillow. Stayed 2 nights but room was not serviced during that time. Shower hand held part was poor hardly no flow but soaker head OK.