Mercure White Hart Salisbury

Perfect location, close to everything you want to see. A great advantage (and a reason why we picked this hotel) is the car park, big and very reasonably priced. Clean and comfortable rooms. Very nice and helpful staff. The only complain would be breakfast which was more expensive when pain during booking (at £16 per person) than it was when you were there (£12.95). Plus, if you pay £16 per breakfast you don't want to ask for things to be put on a buffet. There were two pieces of salami and two pieces of ham on a "meat" tray and three kinds of cheese, again two pieces each, on a "cheese" tray. When my husband took the ham I asked if more could be brought and the waitress did bring more. Two slices. We were not the only people there.

Hotel was ok but bedroom freezing with air con unit above bed that old had cold air as heating element not working

Hotel was brilliant, close to all bars restaurants and shopping, the staff were absolutely lovely.

The hotel exceeded my expectations with its warm and welcoming staff. From check-in to check-out, they were friendly, attentive, and always ready to assist with a smile. The room was spotlessly clean, well-maintained, and had all the necessary amenities for a comfortable stay. The fresh linens and pleasant fragrance made it feel like a home away from home. Every detail reflected the hotel’s commitment to quality and guest satisfaction. The exceptional service and pristine environment made my stay truly enjoyable. Without a doubt, I will be returning on my next visit and highly recommend this place to others. Big plus! It was dog friendly.

I've been going to the White Hart for 30 years and thank goodness it still retains it's old world charm, especially in the lounge area (please get rid of the music coming through the speakers). The staff are the icing on the cake. Kind and attentive they try their best to help their visitors. Especially Georgina on reception and I think it was Alex in catering. The staff are what makes this place feel safe and friendly for a lone female traveller. Facilities in the building are a bit tired, my shower room definitely needed blinds on the very large Georgian windows. Even though the glass was non-transparent when the light was on in the shower room one's silhouette must have been visible to the outside world. The shower itself only produced a lukewarm dribble - that might be because I was not using it properly

Quick weekend visit, not sure i've ever been to a hotel where the staff have been more friendly. It was as if it was a long lost family reunion. The building is oldish and characterful in a good way. Our room was lovely and quiet, spacious too. I was going to give the bed a 5 star rating but then i thought i had to find something to criticise, the only thing was i heard a twang from a bed spring, that was it, perfect night's sleep apart from a "twang". I can heartily recommend this place to stay. It was lovely. Oh, and it's so convenient to town too.

Lovely people, great customer service but whole hotel passed it's expiry date, it's dirty, worn

Classic older hotel with friendly, helpful staff. However, there is no lift and the stairs were a little difficult at my age.

Really nice room (privilege) and dog came. Central and nice breakfast

Tatty building. Tiny bathroom - couldn't get into the shower because it was so awkward. Tiny sink. Room was freezing and heating limited. Nothing about was good apart from the receptionist who was efficient. Never again.

Lovely old building, good position, beds OK, but rest could improve. Generally poor state of repair, and service a bit slapdash--friendly enough, but not exactly professional. I would rank #2 in town, having stayed often in all of them.

Many problems initially with access to room, lighting issues, no heating to start with, shambolic introduction to our stay.

Great friendly staff, great breakfast

The hotel is a good base for a visit to Salisbury

Excellent location, very convenient for Salisbury Cathedral, Guildhall Market, Poultry Cross, tons of shopping, very accessible. Staff are excellent, very friendly & helpful. Great breakfast included. Hotel has a parking lot, additional cost of 7.50 GBP daily. Worth it if you have a car. About 20 minute drive to Stonehenge. Great place!

An older property but comfortable. Staff were pleasant.

Portions of the hotel have been renovated and are very nice. We stayed in a renovated portion.

Great

Stay was excellent I cannot fault much.

I prefer this hotel to all the others I have stayed in, in Salisbury. The staff are very friendly and helpful, the room was comfortable, the hotel is ideally placed for shopping in Salisbury, it has its own carpark and it serves an excellent breakfast. On the downside, it can be a little noisy due to nearby traffic, there are no lifts for disabled guests, I would have preferred a feather pillow and there was no drinking water in the room. All that said I will stay there again when next in Salisbury