Pier House

Honestly one of the best places I have stay while away for work. i booked the wrong dates but the staff were more than happy to accommodate us, the rooms are spotless and beautifully decorated! i would definitely stay again (even in my own time) its a wonderful location steeped in history. I honestly couldnt think of anything i could change to make this stay better.

Excellent place to stay, scenery is beautiful.

A beautiful room and very attentive staff made my visit just lovely. The breakfast was delicious and evening bar staff very friendly. I will absolutely come again with my husband. Thank you all ...

Amazing hotel and staff with a great view of the harbour Room was luxurious again with views in room touches excellent

We had a superb stay highly recommend

Fantastic hotel, clean, friendly staff, good food, will be back.

Went for a weekend away rooms are well soundproofed from the inn downstairs. Room was beautiful view was stunning. Staff really friendly and approachable and were really excited for us when my fiancé proposed to me during our stay

We liked everything about this lovely place , will definitely come again

We liked everything. The staff were very friendly and helpful, the check in was good, the food good, the room good and the bedding and towels superb! I'm sure we'll be back. Thank you, Mary Stephenson

My first stay since the rebuild of the hotel. Rooms now have the wow factor as does the bar area. Parking is local and free. The property is right on the harbour side some rooms having views out to sea.

What a lovely hotel in a stunning location. Rooms are very nice and well appointed. Food was excellent.

Honestly cannot fault The Pier House. We stayed for one night for a couples getaway and from check in to check out we were so impressed! The lady who checked us in (I’m gutted we didn’t get her name!) was so friendly, explained everything and showed us to our room. We received a complimentary upgrade and our room was beautiful with a harbour view and everything you could need! Special little touches like the radio on as you entered, a Korev each on the house in the mini fridge, dry robes in case you fancied a walk in the mizzle! In the morning breakfast was plentiful and all of the staff are just so welcoming and attentive. Nothing is too much trouble. We finished our stay with a coffee and a game of Scrabble in the bar area! We only live in Porthleven and came for an event at The Longstore just up the road, but will definitely be back. A little gem!

A fantastic hotel in Charlestown, great food and friendly staff, shown to your room on arrival is a nice touch. Plenty of coastal walks, dining options and a few bars to enjoyaround the harbour. 45 walk to St Austell brewery, worth booking a tour.

This has just been refurbished, to an excellant standard. The food is excellant too, this is how hotels should be. The rooms have all been refurbished to a very high standard, & very stylish. Worth noting that I got upgraded to a suite, pity I wasn’t staying longer

A pub/restaurant/hotel in the modern style of Fullers and Young's pubs in London. My bedroom (4) was small but very nicely decorated. As billed the bed was pushed against a wall so had I not been alone one of us would have been climbing over the other to get up to pee. There was the opportunity however to nose to tail. Lots of comfort but more than one occupying you wouldn't want to stay for more than a few nights. Brilliant overall.

What an absolute gem! It’s a shame we only stayed for one night. The room was beautifully decorated, clean and had everything you could possibly need and more, shower was superb. All staff were very friendly and helpful. Plenty of choice for breakfast, which was delicious. If we ever come back to Charlestown I wouldn’t even consider staying anywhere else but Pier House. Thank you for making us feel like home.

Excellent stay at The Pier House! Staff was extremely helpful with suggestions on things to do in the area. Beautiful setting on the Harbor. We had 3 meals there- lunch, dinner and breakfast that were just ok. A little disappointed in that part. But otherwise a very nice stay and excellent service by staff!

Easy check in and friendly staff. Parking a pain as you have to park in their sister company at the top of the road which fills up quickly. Room lovely decor however very small especially when you have luggage in there. Room 18 extremely noisy room kept awake by constant banging of doors in corridor which made our door rattle. Very hot room had window but view onto roof not nice. Bed was comfy, great shower. No instant coffee only a machine to try and work first thing in the morning after reading instructions. Breakfast was amazing and lots of it. Staff lovely. Had the most delicious fish and chips in the evening. Beautiful hotel in a gorgeous place

Our room was lovely, clean and comfortable with everything we needed and more.

The hotel was beautiful and some lovely extras left in the room. My only problem was there was no one on reception when l arrived and no one to confirm where l could park. But otherwise it was superb.