Radisson Blu Hotel, London Bloomsbury

Great location, clean and quiet with lovely breakfast but only 1 pillow and an uncomfy mattress so didn't get a great night's sleep. Would still come again for location though.

The room at the back of the hotel fans could be heard allnight which made it difficult to get to sleep

Room was very average and tired looking worst breakfast I’ve had in a hotel for a long time

Reception excellent.

Room was bad and preferences never acknowledged. Moved to a room that literally smelled foul. They moved me to a third room. Breakfast good with nice service. Housekeeping did a good job. Front desk clueless - like it's everyone's first day - and that included front desk managers (including the woman who didn't seem to care if the room she put me in smeeled foul). Manager was good. There is another Radisson Blu across the street and that one isn't as fancy - but I have stayed there and I'd suggest people save money and go there - just as good if not better!

Our family room for 4 (it specifically said for 4 on the booking) was a double room with a single camp bed in front of the wardrobe (so it couldn't be opened properly) in the corridor to and in front of the bathroom for my 17 year old son! When we spoke to the staff on reception, they were initially quite abrasive saying this is a family suite. It was only when the manager overheard, that the staff seemed to change. The manager was so helpful and organised an additional room for my son next door which was seemed to solve the issue. That same night, we were woken by the people in the room next door with a large group making loads of noise. I tried to call reception but the phone in the room didn't work. I went to my son's room to call and tried approx 4 times but nobody answered. In the end, I had to go downstairs to reception and complain that about the phone not working and then not being answered and then the noise. The staff member apologised and said he would go and speak to the room, which he did. 5 people came out. In the morning, my son was very tired because his toilet had been continually flushing throughout the night. Our tap was continually dripping through the night too. Rooms are awful - we paid over £400 per room per night. We couldn't face another night so left a day early & have not been refunded for the final night despite leaving. Some staff (esp manager) are very helpful, some are rude. The restaurant and the food are good but the rooms are awful.

Lovely staff and gorgeous hotel

Overall , the stay was good. We prepaid for the breakfast, and it was excellent. Lots of choices from full English to continental. Fresh fruit, decent coffee, good service. My only complaint is with check in. The young woman had a very strong accent, her English language was not great and the amount of times I had to repeat myself tells me she also didn’t have a good command of English comprehension. She should not have been a front desk person….

I've already submitted my feedback for this hotel stay, it was very disappointing and I would not stay there again.

Checkin wasnt very pleasure. He did not share any info, breakfast, time, main rules or the things… just nothing. Mainly stay was okay, air conditioning was making noise and had to turn off. The room windows was blurry ones cant open so much, i did not enjoy the room…

Suramayer was amazing host on the front desk as was the duty manager Noodu ? Just amazingly supportive and gave us the best experience from check In to check out

Odalar küçük

Great stay - thank you

We came at noon. Unfortunately hotel manager have forgotten to introduce the trainee working at the hotel reception. He spoke so quietly that it was hard to understand what she was saying and she had forgotten how to smile. This was not very welcoming. When we came to pick up our key later, the regular hotel staff were very helpful and we felt welcome. A nice surprise was the wine service in the lobby. Our room was a normal, small London hotel room. The view was of the wall of the next house, so it was like being in a windowless room. Although we got a disabled room (which we didn't need), the room had some exciting solutions, such as a specially placed toilet seat. The hotel breakfast was plentiful and a special thank you for the porridge service. Although there was room for improvement, I can warmly recommend the hotel. Excellent location and nice staff.

Unfortunately the room did not feel like a premium room. The room was at the back of the building above the kitchen extraction fans and there was noise from these constantly. Some of the room/bathroom looked rather tired and could do with a paint job. We enquired the room standard and were told it was a premium due to the size of the bed (I’m afraid that alone doesn’t make a room premium) and were asked how many nights we were staying for to then be told they were fully booked, indicating that a move was not possible. Shouting from the room across the corridor late at night but staff did appear to respond to this. Location was good for us with a short walk to main areas. Overall pretty average for a not very average price.

Great location, small room with queen bed not double as advertised

gut

Surbooking at arrival. transfert to another hôtel.

Friendly, helpful and knowledgeable staff! Rooms are comfortable. Location between Theater District and British Museum is wonderful and walkable. Breakfast buffet is excellent. Given all this, price is reasonable.

Check in delayed by almost 2 hours which in turn pushed back plans for our evening