The Brunel

Lovely service

Room very basic couldn't open window Noise from bathroom all night didn't sleep tried emergency contact number no answer, Very disappointed Food was good noise ect let the stay down

My first room double had a broken bed. When I tried to leave on Christmas morning I could not open the door I tried ringing but no-one answered. I had to ring my son who lives Saltash he came to the Brunel and was able to raise the alarm with the hotel. They gave me the room next door which was ok. What have I been charged for this 4 night stay.

Some allowances must be made as the Brunel is an old building such as the floors are a bit uneven, windows are single glazed. There was little hot water and water pressure was poor however the rooms were warm and the bed was comfortable. The Brunel does not serve breakfast but next door is the Fresh Fox, a good café or Olivia's Brews and Bites across the road, well worth a visit. Bar meals are served in the evenings.

staff were great

Poor condition very shabby

Room was very basic loose taps in bathroom grubby towells mattresses very old flat creaky springs

This rom was advertised as a family room but it was basic. A dirty towel was left behind the television, the double bed mattress was stained, there was no plug for the basin and the shower could not be used, the controls were hanging off the wall. The room was very hot and although the heating was turned down it was still too hot to sleep properly and the window could not be opened. The room was advertised as room only, no breakfast supplied, there was a very good cafe next door which opened early. The bar did afternoon and evening meals from Wednesday onwards these were excellent and very reasonable

We're definitely stay here again the staff are so friendly. The food was amazing , great value for money. Thank you 🤗

We had a lovely stay here, had a meal and drinks in the pub, fab atmosphere. staff are super helpful and friendly.

Was a great little place breakfast was delicious

Avoid like the plague ! Stank of damp , very dated, no ventilation, window wouldn’t open and was given tools to attempt to open ourselves !!! Mattress extremely thin , only one bedside table Baking hot so couldn’t sleep . no notice of building work , no breakfast , currently sat in A&e with my partner who tripped on shoddy Lino , wish we read and listened to the honest reviews , was left a vulgar note we presume written by a child on the car . Shocking and appalling

There was no hot water at the bathroom hand basin until I worked out I had to run the bath tap first and let it run as I used the basin! Some plumbing! It was also disappointing that the hotel didn't serve breakfast but had an 'arrangement; at a cafe next door. 1

very nice venue

Very welcoming staff, clean and tidy rooms, handy location, but furniture and fixtures needed maintenance.

Promised breakfast not available in hotel was supposed to be at café on the corner however was shut on Mondays

Good place for one night and affordable! It looks so on a busy street so the road noise can be an issue. The local food was great! Spanish restaurant down the hill on the river was outstanding

Proper pub very friendly staff and customers very friendly

A pretty good room for the night given what I had paid. The bed creaked a lot, but I didn't sleep badly on it. Room was a good size, check in was easy and the location was good.

Great price and location. Teamed up with neighbours to supply breakfast at reduced price. Nothing really to add, clean and functional, allows pets. Pub staff very friendly and helpful, would stay again and bring family.