W6 Hotel Hammersmith

The hotel pictures are completely different from reality compared to what’s on the website. When you actually get there, you'll discover that the hotel is very ordinary—below average, even. The rooms are extremely cramped, and there is no real difference between the executive rooms and the other types; basically, these tiers are just an excuse to charge more money. Furthermore, the bathroom is tiny, there is no washbasin, and there is no air conditioning or fans during the summer. Cleaning is done only twice a week. Overall, it was a terrible experience. The hotel is very tight on space and definitely not suitable for families.

Not satisfied with price vs quality

Room was pure filth. Walked in and straight back out again. Stay away!

room is not clean, dusty floor, especially under the pull out bed, fridge is not clean, there was strands of hair, shower hose was leaking, it's a run down hotel

We booked a family room at W6 Hotel Hammersmith for late June/early July 2026 with our infant and 12-year-old. The W6 Hotel experience was likely the worst we have ever had (and we've stayed in London several times in budget-friendly properties, no complaints). On arrival the basement room was so dirty, smelly and unliveable that we left after only five minutes and moved to a Holiday Inn for the night. Staff promised the advertised nicer family room would be available the next day (the pictures shown on Expedia certainly weren't our experience). The replacement room was only marginally better — still dirty enough that we had to clean it ourselves. The baby crib was expired, had no base or support, nor was there a mattress. It was completely unsafe and dirty. Our baby rolled off the adult bed the first night, forcing us to make a makeshift floor bed. I slept on the floor for the two nights we stayed. We checkout out four days early, and a staff member was apologetic and promised we would not be charged for the remaining nights. The hotel later refused to assist Expedia, but Expedia refunded the full amount on their own. This property is falsely advertised as family-friendly. The crib alone is a serious safety hazard. Strongly recommend families with infants avoid it. We have since filed a complaint with the local health authority.

Boendet låg fantastiskt bra, fint område med ca 3min gång till underground. Större lägenhet/rum än vad man vanligtvis får i London. Fanns tvättmaskin, Micro och köksgrejer i rummet. Minus var dock att det var en liten dubbelsäng och väldigt ogeneröst städat. Men för att bara sova så skulle jag rekommendera det om man inte bryr sig om lite damm och smuts.

This hotel there is no air conditioning rooms, the window opens very small. The room gets hot and there was no fan when we requested. Other than that close to subway and mall . No breakfast and wasn’t as clean, there was some hairs on the bed and dusty.

Hôtel accessible et proche du métro Hammersmith. Par contre, l'hôtel et les chambres méritent vraiment un gros rafraîchissement... Et de nettoyage. Prix imbattable sur Londres et pratique grâce aux transports.

Hotellet vae mycjet smutsigt. Vi fick byta hotell p g a att hotellet inte uppfyllde varken pris eller bilderna som visas på H hemsida. Ta bort detta hotell omgående.

Ikke bra, dusjen var gåen, veldig slitt og vil ikke anbefale dette stedet

Worst place I’ve ever stayed. It was filthy. The address is hard to find and then I was walked to a dirty basement room that was disgusting and falling apart. This is nothing that was listed online.

Room wasn’t in the hotel, it was in a nearby house. The building was in very poor condition and dirty. Piles of dirty laundry at the bottom of the stairs. Very shabby overall. Bed was very uncomfortable and no mattress cover, just a sheet. Location was good but that was the only positive. Definitely would not recommend.

인생에서 경험한 호텔 중에 최악이었습니다. 호텔 수건도 안 바꿔주고 서비스 응대 빵점 다신 가고 싶지 않고 호텔스 닷컴에서 제발 이런 호텔은 사이트에 올리지도 마세요. 너무 나빠요.

Os rapazes eram muito simpáticos e prestativos. Sempre dispostos a ajudar. Não tivemos nenhum tipo de problema. Ficamos por 7 dias e a hospedagem tinha tudo o que era necessário. Também gostamos muito da localização do hotel. Com certeza voltaremos.

Mi estancia estuvo muy por debajo de lo esperado. A nuestra llegada se nos asignó una habitación ocupada, lo que obligó a un primer cambio. Después fuimos trasladados a la habitación 106, que presentaba graves deficiencias de limpieza e higiene. Tuvimos que comprar lejía y paños para limpiar nosotros mismos el baño y otras zonas, y aun así la habitación resultaba prácticamente inhabitable. Durante la estancia sufrí una reacción alérgica. Posteriormente nos trasladaron a una tercera habitación (203), que aunque algo mejor, seguía presentando problemas importantes de limpieza. En total tuvimos que pasar por tres habitaciones, todas con deficiencias de higiene y mantenimiento. A pesar de las pruebas aportadas, el establecimiento ha rechazado cualquier reembolso. My stay was far below expectations. Upon arrival, we were assigned an occupied room, requiring an immediate room change. We were then moved to Room 106, which had serious cleanliness and hygiene issues. We had to buy bleach and cleaning cloths to clean the bathroom and other areas ourselves, yet the room remained practically uninhabitable. During the stay, I suffered an allergic reaction. We were later moved to a third room (203), which, although slightly better, still had significant cleanliness problems. We were placed in three different rooms, all with poor hygiene and maintenance standards. Despite the evidence provided, the property has refused any refund. Therefore, I continue to request appropriate compensation.

Safety is number one priority but it’s not here. I got woken up by people talking by my room, I got woken up again by the tv turning on by itself and then I got woke up again at 3am because a random man knocked on my door. He said he’s girlfriend cheated on him and was asking to stay in my room as his room was next to mine. I felt trapped in my room as there’s no peephole to see if he was genuine or lying and maybe had someone else with him. As a solo woman the safest thing to do was not open the door or leave as things could have gone south. Not only that but he kept coming back and standing/sitting outside the door. I called the receptionist and asked they make him leave but I don’t think he did as he came back twice. In all my years travelling I didn’t feel safe at all. I didn’t go back to sleep until after 5am and I had work the next day. It’s a real shame because I wanted to book the same place again for the following week but until they step up their security game it’s not safe. The main door was wide open when I got back after 11pm and there’s no cameras. Had there been cameras they would have spotted him hanging around the building.

Superenkelt boende, vänlig personal men det luktade fruktansvärt illa i köket och på toaletten.

Absolutely not a 4 star hotel and not at all like photos show! Tatty, in need of a total refurbishment and not at all suitable for families with children. Booked a twin room for a mother and 10 year old child, and was put in a dingy basement room which felt unsafe and unsettling. Unfortunately we were adjacent to a neighbouring room of young people partying, shouting/laughing, coming and going banging doors, playing music and arguing until around 4am. Reported to night staff via email (11.45pm) and phone (02.38am) who had a word on each occasion, but nothing changed with volume/disturbance and we got less than 3 hours sleep. Really disappointing and would not recommend.

We were taking off premises, in an alley, in a basement room. They odor at entrance was discussing, there was mold in every corner, holes in the floor. We left and ask for a refund immediately, AVOID AT ALL COST.

Great location and had everything in the room. The floor could do with a clean