Viceroy Bali

Fantastic service from the staff!!!

Tout est parfait

Nice villa

Amazing hotel , beautiful rooms , friendly and ever helpful staff

Fantastic stay Courteous staff

Amazing team and service!

What an extraordinary experience. Beautiful facility, spacious room, high end amenities, extraordinary service. We were constantly surrounded by Balinese sincere kindness and attention to every need. Lovely hotel with lovely staff. Many of whom have worked there since the hotel opened 20 years ago. You can't do better in my mind and I've traveled the world.

全体的には凄く良いホテルでした。 施設の古さが目立つかな。 特に部屋が、、、 今回はエレファントヴィラに泊まりました。 スタッフさんの対応や食事の美味しさ、スパも凄く良かった。 部屋はあまり期待しない方がいい。 年数が経っている割には、料金が高めと感じました。 そこを許容できるならおすすめです。 メインプールも素晴らしい。

We stayed in the Garden Villa, one of the more luxurious villas. Private pool (heated upon arrival!). A lot of luxury and space, all very nice. We tried both restaurants, the fine dining one with a set menu (vegetarian option available) had amazing food. Expensive… but worth it. We never got to rhe communal pool as our own was so good. Complimentary shuttle to/from Ubud. Otherwise for other transport, get the Grab app, works very well and cheap - 25 Euro for a 2 hour drive). You need cash for this. Tried Ubud Palace and the dance show, very nice but to see anything you need to come 1 - 1.5 hour before show and get a front seat.

Everything about Viceroy is absolutely amazing. Great rooms, great staff, great everything. Every single member of the staff was 10/10 with a special shout out to Dewa who helped us check in and was amazing from day one.

Our stay was delightful!

Awesome and thank you for everything.

Great experience, the staff were very friendly and this was some of the best service we have experienced.

Our experience at the Viceroy Ubud could not have been better. Starting with the facilities, I can’t remember having a more beautiful hotel room. And we travel a lot. The entire facility was exceptionally well designed and felt very fresh and clean. We loved it. Our pool suite was incredibly spacious, and we really did have our own private heated pool. It was phenomenal! The staff was well trained and incredibly attentive. We ate dinner in the hotel both nights, and were quite pleased with the quality of the food and the service. As nice extras, the hotel had a social hour the first night we were there, which included free, cocktails, which is always appreciated. They also had a great little spread of food. Both restaurants are very good, and very different. We went to both and liked them. We both got massages, and were quite pleased with those as well - both in terms of quality and price. And we took the complimentary morning yoga class, which we also enjoyed. The resort was so nice that we made the last-minute decision after arriving to center our entire Ubud experience around it! The general manager, Patrick Farrell, took it personal interest in us. We felt like he genuinely cared about us and the experience we had at the hotel. We’re delighted with the very peaceful nature of the resort given how hectic a day can be as a tourist in Bali. We hope to return someday!

Our best stay ever at a hotel, even though we travel frequently. Hotel is superb (including food), breathtaking view towards jingle and the friendliest staff we"ve ever encounter. Cannot praise highly enough.

Beautiful property and amazing staff.

They did not have Indonesian food available were always out of red snapper!😶

Perfect in every way. Villa and hotel are stunning. What really stood out were the staff. Attentive and nothing is too much trouble. In every interaction they were genuinely warm and friendly. Food was great. Spa was excellent.

5 star resort and accommodation. I will absolutely return for another visit.

The staff were extremely kind and hospitable, they really made our stay comfortable and easy. Our villa was so beautiful and we loved the private plunge pool and outdoor shower. The grounds are beautiful and very organic, truly felt like we were in Bali. Thank you for a wonderful stay.