Aer Hotel Malpensa

L’appartement était très adapté à notre famille de 4. Très proche de l’aéroport pour un départ le lendemain.

Bear in mind this is a hotel that serves pretty much h if you need to stay near the airport. Although staff was ok, room is pretty basic. A/C is very simple, shower is very bad. The elevator broke the night we stayed there and they even needed to call firefighters to rescue someone trapped inside. If you goal is cost benefit, go for it.

Location did not feel safe, food was left out in breakfast area, room was clean but very old

The hotel accommodations are fine, however they need to communicate better with their customers. I did not have phone service to call the hotel shuttle for a pickup from the airport. I was given the hotel’s email address to request shuttle service. They never replied to my email. We ended up taking a taxi to the hotel for 50 euro. When we checked in, we were not told that we needed a reservation to have the breakfast buffet the next morning. The manager was kind enough to serve us a coffee and cornetto.

Buon appoggio per una partenza molto presto da Malpensa senza una spesa eccessiva

Not expensive Just an I expensive place to sleep

Shuttle service is very efficient. Very affordable.

Breakfast menu had low quality choices, shower was very small, cheap curtains keep touching my skin while trying to shower and the water from the sink was draining super slow. When leaving the hotel, the driver didn’t even try helping me load my 5 suitcase I had or dismount at the airport and when he was pulling out of the hotel parking lot we almost had an accident with an upcoming vehicle on the road. Definitely not coming back and not recommended.

Hyggelig og hjelpsomme ansatte. Transport til flyplassen er en stor fordel. I tillegg en trivelig by i nærheten av hotellet.

Tive problemas de comunicação com o hotel. Mandei mensagem, através da plataforma do Hotel.com, informando que tinha interesse no serviço de transfer no meu desembarque em Malpensa, mas não obtive nenhuma resposta. Em consequência disso, precisei pagar um táxi no valor de 70 euros, uma vez que já eram 22:00 e não havia mais transporte público disponível para a localidade. O funcionário da recepção que nos atendeu alegou não ter recebido mensagem alguma, ficando até assustado com o ocorrido. Não sei se o sistema do Hotel.com tava com problemas no envio das mensagens, o fato é que isso me custou muito caro. Só indico ficar nesse hotel se o hóspede conseguir contato e confirmar o transfer, pois, apesar de não ser distante do aeroporto, a região não é bem servida de transporte, principalmente à noite. O hotel é simples mas confortável. Atendeu às necessidades de uma pernoite para aguardar o voo de volta ao meu país. Quarto com bom espaço e banheiro também. Na volta ao aeroporto, consegui o serviço de transfer e chegamos rápido ao aeroporto.

The airport shuttle picked me up on time and was well marked. The 20 minute ride was through an attractive countryside with a fabulous mountain range backdrop. The exterior of the hotel property needs some work but the interior looked recently renovated. Check in was quick and efficient. On my way to my room and entering my room backed up my thinking the property was recently renovated. The room was large with french doors that opened to let in fresh air. The bathroom was super clean and spacious with a large shower. The hotel restaurant opened at 7:30 pm. The menu was Italian fare. I ordered eggplant parmigiana (probably the best I had ever had) and a mixed green salad with a glass of red wine; all for 20 Euros. I slept well and then enjoyed a typical European buffet breakfast with hard boiled eggs, an array of hams, salamis, and cheeses along with breads and pastries. The shuttle to the airport was timely and efficient. I will most definitely do this hotel again when I return to Milan.

Great staff y Clean room

Filthy, unhelpful, grumpy staff.

L'unica cosa positiva e' stata il servizio navetta. La struttura e' abbastanza fatiscente.

This hotel is only good for sleeping if you arrive at night before 11 pm because it has free transportation to the hotel. Getting out is a big problem because the buses that pass in front only run every two hours and you have to pay €10 in cash for the fare, which goes all the way to the airport, and then you have to pay another fare to get to the city center. If you rent a car, it's a good option.

Airport shuttle was not available. Staff was rude. Room had no WiFi.

Parking easy outside, Breakfast had a reasonable selection. Staff very friendly and helpful.

The staff was nice and I appreciated the airport pickup and drop off

I chose this hotel because of its affordable price and proximity to MXP airport. There are also supermarkets and restaurants about 1 kilometer away, and it's close to the town center. The hotel has an open-air parking lot, making parking convenient, but the lobby and room facilities are outdated.

The hotel is in need of drastic update, it’s also quite far from MXP approx 16km. Breakfast was basic but actually quite tasty.